RSPCA (ACT) Veterinary Clinic

What owners report about visiting

1 community reports|1/5 details added|Updated 7/26

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Reviewers frequently praised the friendly, compassionate staff and the care animals receive, with many saying they felt well supported through adoption. Several noted clear, comprehensive advice and positive outcomes with desexing and general veterinary care, often described as affordable. Training programs and the cattery/boarding service also drew warm feedback, and many adopters reported smooth integrations at home.

💬Common Feedback & Suggestions

Common concerns centred on inconsistent or brusque interactions during the adoption process, including perceived profiling, unclear or changing criteria, and not holding animals as expected. Reaching the team by phone was often difficult, with some saying only donation lines were promptly answered, and post‑adoption support and follow‑up were sometimes slow or limited. A number of adopters reported pets leaving with undisclosed or lingering health issues, microchip registration lapses, or being told conflicting advice by reception, and some disliked repeated fundraising calls after adoption. A few mentioned the facility needing work and mixed cleanliness impressions.

🏥Clinic Specialties

  • Animal adoptions and rehoming
  • Desexing and routine surgery
  • Affordable veterinary care
  • Puppy and young dog training
  • Cat boarding (Tangos cattery)
  • Compassionate end‑of‑life care

🏷️Keywords

#compassionateCare#friendlyStaff#helpfulTeam#clearCommunication#adoptionSupport#affordableVetCare#trainingClasses#boardingCattery#postAdoptionIssues#hardToReachByPhone#inconsistentPolicies#rudeStaffEncounters#microchipRegistrationIssues#fundraisingCalls#cleanFacilitiesMixed#parkingAvailableNearby

Overall Ratings

🐾Tips for Pet Owners

  • Book ahead and confirm viewing hours, as animal viewing times can differ from general opening hours and may require an appointment.
  • If renting, bring written pet approval and arrive early for meet‑and‑greets, as popular animals can be adopted quickly and holds may not be guaranteed.
  • Ask for full medical history, current medications and any known reactions, and verify the microchip is registered on a national database at or soon after adoption.
  • If phones are busy, follow up via email or visit in person for time‑sensitive matters, and clarify post‑adoption support timeframes before you leave.
  • Consider enrolling in their puppy/young dog training early, as several owners found it helpful for settling new pets.
📊 **Overall Ratings** - Medical Expertise: 62% satisfied - Service Attitude: 72% satisfied - Convenience: 55% satisfied - Pricing: 64% satisfied - Cleanliness: 60% satisfied - Recommendability: 71% satisfied 👍 **What Pet Owners Praised** Reviewers frequently praised the friendly, compassionate staff and the care animals receive, with many saying they felt well supported through adoption. Several noted clear, comprehensive advice and positive outcomes with desexing and general veterinary care, often described as affordable. Training programs and the cattery/boarding service also drew warm feedback, and many adopters reported smooth integrations at home. 💬 **Common Feedback & Suggestions** Common concerns centred on inconsistent or brusque interactions during the adoption process, including perceived profiling, unclear or changing criteria, and not holding animals as expected. Reaching the team by phone was often difficult, with some saying only donation lines were promptly answered, and post‑adoption support and follow‑up were sometimes slow or limited. A number of adopters reported pets leaving with undisclosed or lingering health issues, microchip registration lapses, or being told conflicting advice by reception, and some disliked repeated fundraising calls after adoption. A few mentioned the facility needing work and mixed cleanliness impressions. 🏥 **Clinic Specialties** - Animal adoptions and rehoming - Desexing and routine surgery - Affordable veterinary care - Puppy and young dog training - Cat boarding (Tangos cattery) - Compassionate end‑of‑life care 🏷️ **Tags** #compassionateCare #friendlyStaff #helpfulTeam #clearCommunication #adoptionSupport #affordableVetCare #trainingClasses #boardingCattery #postAdoptionIssues #hardToReachByPhone #inconsistentPolicies #rudeStaffEncounters #microchipRegistrationIssues #fundraisingCalls #cleanFacilitiesMixed #parkingAvailableNearby 🐾 **Tips for Pet Owners** - Book ahead and confirm viewing hours, as animal viewing times can differ from general opening hours and may require an appointment. - If renting, bring written pet approval and arrive early for meet‑and‑greets, as popular animals can be adopted quickly and holds may not be guaranteed. - Ask for full medical history, current medications and any known reactions, and verify the microchip is registered on a national database at or soon after adoption. - If phones are busy, follow up via email or visit in person for time‑sensitive matters, and clarify post‑adoption support timeframes before you leave. - Consider enrolling in their puppy/young dog training early, as several owners found it helpful for settling new pets.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(02) 6287 8100
Official website
rspca-act.org.au/

Opening Hours

MonTueWedThuFriSatSun
09:00〜17:00
10:00〜17:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

12 Kirkpatrick Street, WESTON, ACT 2611, Australia

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

RSPCA (ACT) Veterinary Clinic is at 12 Kirkpatrick Street, Weston ACT 2611. There’s no train or light rail within easy walking distance, so driving is usually simplest; check Google Maps for nearby bus routes. Street parking is typically available—please check local signage.

They’re open Monday 9am–5pm, Tuesday 9am–5pm, Wednesday 10am–5pm, Thursday 9am–5pm, Friday 9am–5pm, and Saturday 9am–5pm; closed Sunday. Public holiday hours may vary, so call ahead to confirm.

You can call the clinic on (02) 6287 8100 or visit their website at https://www.rspca-act.org.au/ for general information.

To book, call the clinic during opening hours; you can also check their website for current information. For adoptions or animal viewing, book ahead and confirm viewing times as they may differ from general hours.

Veterinary fees in Australia aren’t government-regulated and vary by clinic and the care your pet needs, so call the clinic for a current quote. For any procedure, ask for an itemised written estimate. Medicare doesn’t cover pets; pet insurance may help with costs, and some clinics offer gap claims or payment plans, but availability varies—ask the clinic what they support.

Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s accepted here.

They offer animal adoptions and rehoming, desexing and routine surgery, affordable veterinary care, puppy and young dog training, cat boarding (Tangos cattery), and compassionate end‑of‑life care. Check their website or call to learn more about availability and booking.

Yes—street parking is usually available around Kirkpatrick Street, but be sure to check local signage. No nearby paid car park is listed.

Pet owners rate the clinic 4.4/5 from 453 reviews. Many praise the friendly, compassionate staff, clear advice, affordable care, training programs and the cattery; recurring feedback mentions difficulty reaching the team by phone, some inconsistent adoption policies or communications, mixed cleanliness impressions, and occasional post‑adoption follow‑up or microchip registration issues.

The clinic supports animal adoptions and rehoming; book ahead and confirm viewing hours as they can differ from general opening times and may require an appointment. If you rent, bring written pet approval and arrive early for meet‑and‑greets; ask for your pet’s medical history and current medications, and ensure the microchip is registered on a national database at or soon after adoption.

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Last updated: 9 July 2026