103 reviews
Shop 4, 2 Cumberland Ave, Smithfield QLD 4878
#compassionateCare#knowledgeableVets#gentleHandling+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners repeatedly praised the team’s empathy and patience, especially with anxious pets and cats. Vets were described as thorough and knowledgeable, with clear communication and helpful follow-up calls, and several reviews cited good outcomes from conservative fracture care to routine desexing. Many noted being fitted in at short notice with minimal waits, and long-term clients expressed strong loyalty and willingness to recommend.
💬Common Feedback & Suggestions
Overall sentiment is very positive, but a few reviewers felt prices were high or inconsistent, with two saying they felt overcharged. One review alleged a serious misdiagnosis and poor attention to a pathology report, and another criticised a manager’s manner, leading those owners to seek care elsewhere. Cleanliness was seldom mentioned, though one comment highlighted a new, clean clinic.
🏥Clinic Specialties
- Gentle handling for anxious pets
- Feline medicine and cat-friendly care
- Fracture management with conservative bandaging
- Routine desexing and soft-tissue surgery
- Preventive care and vaccinations
- Geriatric pet care and thorough check-ups
🏷️Keywords
#compassionateCare#patientWithAnxiousPets#gentleHandling#thoroughExams#knowledgeableVets#clearCommunication#followUpCalls#friendlyReception#shortWaitTimes#fitInAtShortNotice#catFriendly#goodSurgicalCare#pricingMixed#misdiagnosisConcern#cleanFacilities
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious, let the team know in advance — reviewers say they take extra time and try different approaches to make visits calmer.
- For urgent or travel-related needs, call ahead; several reviewers were fitted in at short notice, including on a Saturday.
- Ask for an itemised estimate and discuss treatment options up front to avoid bill shock, as pricing opinions varied in the reviews.
- For complex cases, request a clear explanation of test results and don’t hesitate to seek a second opinion if something doesn’t feel right.
- Keep your contact details handy after visits; staff often call with results and to check on your pet.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜16:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Shop MM02 Smithfield Shopping Center, Crn Captain Cook and Kennedy Hwy, Smithfield QLD 4878
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Parking
Carpark
584m2A Mount Milman Dr, Smithfield QLD 4878, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Smithfield is at Shop MM02 Smithfield Shopping Center, Crn Captain Cook and Kennedy Hwy, Smithfield QLD 4878. There isn’t a train, metro or light-rail station within easy walking distance, so driving or planning a local bus trip via Google Maps is usually best. There’s a nearby car park about a 7‑minute walk away (approximately 584 m).
They’re open Monday to Friday 8:00 am – 6:00 pm and Saturday 8:00 am – 4:00 pm; closed Sunday. Hours may change on public holidays, so call ahead to confirm before you visit.
You can contact the clinic on (07) 4019 7211 or via their website: https://www.greencrossvets.com.au/vets/smithfield/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=smithfield
The easiest way to book is to call the clinic; for short‑notice or urgent needs, call ahead as reviewers say pets have been fitted in at short notice, including on Saturdays. You can also visit their website for clinic information before you book.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. Call the clinic for a current quote, and if a procedure is recommended, ask for an itemised written estimate. If you need after‑hours emergency care at a dedicated centre, be aware fees are typically higher. Pet insurance can help with eligible costs, and some clinics offer payment‑plan or gap‑claim options, so ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans (e.g. GapOnly, VetPay, Afterpay). As offerings vary by clinic, call ahead to confirm what’s accepted on the day.
Based on the clinic’s summary and reviews, services highlighted include: gentle handling for anxious pets; feline medicine and cat‑friendly care; fracture management with conservative bandaging; routine desexing and soft‑tissue surgery; preventive care and vaccinations; and thorough geriatric health checks.
Yes — reviewers consistently mention calm, gentle handling and a focus on feline medicine, which helps make visits less stressful for cats.
Yes. There’s a car park approximately 584 m away (about a 7‑minute walk). If you’re driving, check Google Maps for the best parking option and walking route to the clinic within the shopping centre precinct.
The clinic is well regarded, with a 4.5/5.0 rating from 40 reviews. Owners praise the team’s empathy, patience with anxious pets and cats, knowledgeable vets, clear communication and helpful follow‑up calls, plus being fitted in at short notice. Some feedback mentioned higher or inconsistent pricing, one report of a serious misdiagnosis, and a concern about a manager’s manner.
Map
Clinic Address
Shop MM02 Smithfield Shopping Center, Crn Captain Cook and Kennedy Hwy, Smithfield QLD 4878
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Last updated: 30 June 2026