436 reviews
Shop 1/2 62 Looranah St, Jindalee QLD 4074
#compassionateCare#knowledgeableVets#exoticPetSpecialists+12
Animal Emergency Service - Jindalee
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s calm, compassionate manner and rapid triage at all hours, often being seen straight away during stressful emergencies. Many highlighted clear communication, transparent estimates and options, and thoughtful follow-up texts or calls. Numerous reviews reported excellent outcomes across serious issues like seizures, snake bites, toxicities, urinary blockages, foreign body ingestions and trauma, with gentle handling of anxious pets. Several also noted a modern, clean, well-equipped environment.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a small number mentioned long waits at busy times or feeling concerns weren’t fully heard. A few owners felt triage priorities or access to care could be improved in isolated cases. Pricing was sometimes described as high for emergencies, even though many appreciated the transparency and value. Overall sentiment strongly favours the clinic with only occasional concerns raised.
🏥Clinic Specialties
- 24/7 emergency and critical care
- Toxicity management (chocolate and cane toad)
- Trauma care and emergency surgery (including C-sections)
- Snake-bite treatment
- Urinary emergencies and blockages
- Reptile and exotic pet care (bearded dragon)
🏷️Keywords
#compassionateCare#fastTriage#clearCommunication#thoroughExplanations#followUpTexts#transparentPricing#afterHoursCare#lifeSavingTreatment#surgicalExpertise#snakeBiteTreatment#toxinManagement#urinaryBlockages#exoticPetFriendly#cleanFacility#someWaitTimes#paymentOptions
Overall Ratings
🐾Tips for Pet Owners
- Call ahead before driving in; the team can advise on triage and be ready when you arrive.
- Bring pet insurance details and ask for an itemised estimate and options; payment plans may be available for smaller amounts.
- Expect efficient care but be prepared for waits during peak periods; bring essentials to keep your pet comfortable.
- Keep your phone handy for updates and follow all home-care and medication instructions provided.
- Seek help immediately for suspected toxins (chocolate, cane toad) or snake bites—do not wait for regular hours.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜08:00 | |||||||
| 18:00〜23:59 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
P+R Jindalee
602m19 Kooringal Dr, Jindalee QLD 4074, Australia
Jindalee park 'n' ride
618m4 Yallambee Rd, Jindalee QLD 4074, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Animal Emergency Service - Jindalee is at 34 Goggs Rd, Jindalee QLD 4074 in Brisbane’s western suburbs. Driving is usually easiest here as there’s no nearby train/light-rail station; check Google Maps for the best bus route. For parking, the P+R Jindalee and the Jindalee park 'n' ride (24 hours) are both about an 8‑minute walk away.
They are open overnight on weekdays (6:00 pm–8:00 am) and operate 24 hours across the weekend from Friday 6:00 pm through to Monday 8:00 am. Monday also has midnight–8:00 am availability before reopening at 6:00 pm.
Call (07) 3715 9999 for emergencies or urgent advice, and visit https://animalemergencyservice.com.au/aes_location/jindalee/ for location details. If safe to do so, call before you leave so the team can prepare.
For emergencies you don’t need an appointment—come straight in, and call ahead if you can so the team can advise on triage and be ready when you arrive. Routine daytime appointments are typically handled by your regular vet.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so costs vary—please call the clinic for a current quote. For any procedure, ask for an itemised written estimate before treatment. As an after‑hours emergency hospital, fees are typically higher outside regular hours. If you have pet insurance or are considering payment options, ask what’s available and how claims are handled.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic can accept on the day.
Yes—this is a dedicated emergency and critical care hospital, open overnight on weekdays and 24/7 across the weekend. They manage urgent issues such as toxicities, snake bites, trauma, urinary blockages and other time‑critical emergencies; call ahead if you can.
They provide 24/7 emergency and critical care, toxicity management (including chocolate and cane toad), trauma care and emergency surgery (including C‑sections), snake‑bite treatment, urinary emergencies and blockages, and reptile/exotic pet care (e.g. bearded dragons). Call to confirm your pet’s needs.
Yes—nearby options include P+R Jindalee (about an 8‑minute walk) and Jindalee park 'n' ride (about an 8‑minute walk, open 24 hours). Allow a few minutes to walk from the car park to the clinic.
They’re highly rated at 4.8/5.0 from 1,607 reviews, with praise for calm, compassionate care, rapid triage, clear communication, transparent estimates and thoughtful follow‑up. Many report excellent outcomes for seizures, snake bites, toxicities, urinary blockages, foreign‑body ingestions and trauma in a clean, well‑equipped facility. Some mention waits at busy times and that emergency pricing can feel high, though transparency is appreciated.
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Last updated: 30 June 2026