436 reviews
Shop 1/2 62 Looranah St, Jindalee QLD 4074
#compassionateCare#knowledgeableVets#exoticPetSpecialists+12
Veterinary Specialist Services - Jindalee
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the specialists and nurses for life‑saving and high‑quality care, from snake‑bite emergencies and complex surgeries (gallbladder, cruciate/patella, IVDD) to ophthalmology and advanced dentistry. Communication was a standout: vets explained options clearly, set expectations, provided phone/text/photo updates, and followed up after procedures. Many noted genuine compassion from both clinicians and reception, smooth admissions, and feeling confident their pets were treated like family.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. A small number of owners felt pressured toward expensive tests or procedures and flagged confusion or dissatisfaction with billing and the separation between the emergency and specialist arms. One reviewer described the process as a bit ‘factory‑like’ with pets taken out back, and another mentioned being refused a simple microchip scan. There were isolated reports of disappointing clinical judgement or communication; however, these were rare compared with the volume of praise.
🏥Clinic Specialties
- Ophthalmology and cataract surgery
- Dentistry and dental extractions
- Orthopaedic surgery (cruciate/patella)
- Emergency care and snake-bite treatment
- Oncology and chemotherapy
- Brachycephalic airway surgery
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExplanations#followUpCalls#photoTextUpdates#specialistTeam#dentalExpertise#ophthalmologyCare#orthopaedicSurgery#emergencySnakeBites#fairPricing#paymentPlansAvailable#friendlyReception#billingTransparencyIssues#pressureToUpsell
Overall Ratings
🐾Tips for Pet Owners
- If you’ve had recent tests done at your GP vet, bring the reports and ask whether repeats are necessary; request an itemised estimate and discuss available payment plans.
- For emergencies such as suspected snake bites, call ahead if you can and head straight in; the team provides frequent updates during hospital stays.
- Let staff know if your pet is anxious or reactive—reviewers found the team very understanding, and visits during hospitalisation were often accommodated.
- Ask for text or photo updates while your pet is admitted; many owners received these and found them very reassuring.
- Some assessments and procedures occur ‘out the back’; if you prefer to be present for parts of the visit, raise this with the team beforehand.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
P+R Jindalee
612m19 Kooringal Dr, Jindalee QLD 4074, Australia
Jindalee park 'n' ride
629m4 Yallambee Rd, Jindalee QLD 4074, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Veterinary Specialist Services - Jindalee is at Jindalee Home, 24/34 Goggs Rd, Jindalee QLD 4074. There isn’t a train or light‑rail station within easy walking distance, so driving is usually easiest. Nearby parking includes P+R Jindalee and Jindalee park ’n’ ride, each about an 8‑minute walk away; otherwise, check Google Maps for the best local bus route.
They’re open Monday to Friday, 8:00 AM to 6:00 PM, and closed on Saturdays and Sundays. Hours may change on public holidays—check the website or call ahead to confirm before you travel.
You can contact Veterinary Specialist Services - Jindalee on (07) 3193 6500 or via their website at https://www.vss.net.au/jindalee-hospital.html?utm_source=google&utm_medium=organic&utm_campaign=gbp_jindalee_hospital.
To book an appointment, call the clinic or enquire via their website. For urgent cases, call ahead before coming in, and bring any recent test results or reports from your GP vet if you have them.
Consultation fees vary because veterinary pricing in Australia isn’t government‑regulated and Medicare doesn’t cover pets. For a current quote, please call the clinic and ask for an itemised written estimate for any procedures. If you attend after hours or as an emergency, fees are typically higher. Consider pet insurance and ask about payment‑plan or gap‑claim options in general terms, noting availability varies by clinic.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. As policies vary by clinic, call ahead to confirm what this hospital can accept on the day.
Yes—this hospital manages emergencies such as snake‑bite cases and urgent care; for after‑hours availability, call ahead to check, and if they’re closed seek a 24/7 emergency vet.
Yes—nearby parking includes P+R Jindalee (about an 8‑minute walk) and Jindalee park ’n’ ride (about an 8‑minute walk, 24‑hour access). Allow time to walk from the car park, or use Google Maps to check for closer options on the day.
They offer specialist services in ophthalmology (including cataract surgery), dentistry (including extractions), orthopaedic surgery (cruciate/patella), oncology and chemotherapy, brachycephalic airway surgery, and emergency care such as snake‑bite treatment.
Pet owners rate Veterinary Specialist Services - Jindalee 4.8/5.0 from 161 reviews, praising life‑saving specialist care, clear communication with updates, and a compassionate team. A small number mentioned concerns about costs or billing clarity and the separation between emergency and specialist services, but overall feedback is highly positive.
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Other veterinary clinics near Jindalee
1,607 reviews
34 Goggs Rd, Jindalee QLD 4074
#compassionateCare#fastTriage#clearCommunication+13
Source: Google Maps
Last updated: 30 June 2026