499 reviews
535 Cleveland Redland Bay Road, Victoria Point QLD 4165
#compassionateCare#friendlyStaff#knowledgeableVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate team and the way they explain diagnoses and treatments clearly. Many reported excellent outcomes from surgeries and emergencies, including life‑saving care, with gentle handling of anxious or elderly pets. The clinic is frequently described as clean, modern and well equipped, with several noting fair or competitive pricing and smooth, same‑day appointments when needed.
💬Common Feedback & Suggestions
While the vast majority of feedback is positive, a few reviewers reported poor experiences, including a very serious complaint about surgical decision‑making and one about a misdiagnosis that could have led to costly treatment. There are occasional comments about rude front‑of‑house interactions and administration issues such as appointment mix‑ups, missed vaccinations, or difficulty obtaining specific vaccines on a deadline. Availability for urgent cases was excellent for many, but at least one owner felt their unwell pet was not triaged or offered alternatives. Pricing is often called reasonable, though a minority felt costs were high.
🏥Clinic Specialties
- Orthopaedic surgery (cruciate repair, fracture pinning)
- Brachycephalic airway and nasal surgery
- Soft‑tissue and cancer surgery (e.g. splenectomy)
- Emergency and critical care (tick paralysis, urgent surgery)
- End‑of‑life and euthanasia support
- Cat‑friendly handling and facilities
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#surgeryExpertise#emergencyAccommodations#endOfLifeSupport#cleanFacilities#modernEquipment#fairPricing#catFriendly#loyalClients#thoroughExaminations#appointmentAvailability#adminIssues#pricingConcerns#occasionalRudeness
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead and ask about same‑day availability or triage, as many reviewers were fitted in quickly.
- If you need specific vaccinations for travel (e.g. rabies), confirm availability and timing well in advance.
- Request an itemised estimate and discuss all treatment options to understand costs and avoid surprises.
- Let the team know if your pet is anxious; reviewers found the staff gentle and patient with nervous animals.
- Bring your pet’s medical history and any previous records, especially if surgery or complex care may be needed.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:30〜12:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Shop H17A Lakeside Shopping Centre, 7-15 Bunker Road, Victoria Point QLD 4165
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Parking
Public Bike Parking
154mVictoria Point QLD 4165, Australia
Victoria Point Bus Interchange
314mVictoria Point QLD 4165, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Victoria Point Veterinary Hospital is at Shop H17A Lakeside Shopping Centre, 7-15 Bunker Road, Victoria Point QLD 4165. The closest public transport is Bunker Rd at High St, stop D (bus), about a 2‑minute walk (approximately 120 m), and Victoria Point Bus Interchange is roughly a 4‑minute walk. If you’re driving, navigate to Lakeside Shopping Centre on Bunker Road; parking details aren’t listed here, so check centre signage or Google Maps for the best parking options.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:30 am–12:30 pm, and closed on Sunday. Hours may vary on public holidays, so call ahead to confirm before you travel.
Call (07) 3207 8023. You can also visit their website at http://vpvh.com.au/ for more information.
To book, call the clinic during opening hours and the team will help you schedule a time. For urgent concerns, call first and ask about same‑day availability or triage; you can also check their website for current information.
Veterinary fees in Australia aren’t regulated and can vary by clinic and by your pet’s needs, and Medicare does not cover pets. For the most accurate, up‑to‑date consultation fee, call the clinic for a quote, and if a procedure is recommended, ask for an itemised written estimate. If you need urgent care, discuss likely costs before treatment begins. Pet insurance may help with eligible claims, and some clinics use gap‑claiming or payment‑plan services, but you should confirm options directly with the clinic.
Payment options vary by clinic, but most Australian vets accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts.
The clinic provides emergency and critical care (e.g. tick paralysis management and urgent surgery) during opening hours—call ahead so the team can prepare. After‑hours availability isn’t listed; if the clinic is closed, consider contacting a 24/7 veterinary emergency hospital in your area.
They list several advanced services, including: - Orthopaedic surgery (cruciate repair, fracture pinning) - Brachycephalic airway and nasal surgery - Soft‑tissue and cancer surgery (e.g. splenectomy) - Emergency and critical care - End‑of‑life and euthanasia support - Cat‑friendly handling and facilities
Yes—cat‑friendly handling and facilities are highlighted, and reviewers noted gentle, patient care for anxious pets. If your cat is nervous, let the team know when booking so they can prepare.
Pet owners rate the clinic 4.7/5 from about 150 reviews, frequently praising the compassionate team, clear explanations, excellent surgical and emergency outcomes, clean modern facilities, fair pricing, and smooth same‑day appointments. A minority reported issues such as concerns over surgical decision‑making or misdiagnosis, occasional rude front‑of‑house interactions, admin mix‑ups, and feeling prices were high.
Map
Clinic Address
Shop H17A Lakeside Shopping Centre, 7-15 Bunker Road, Victoria Point QLD 4165
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Last updated: 30 June 2026