178 reviews
227-229 Old Cleveland Road, Capalaba QLD 4157
#compassionateCare#friendlyStaff#thoroughExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the clinic’s caring, compassionate team and the way vets and nurses take time to explain conditions and treatment options clearly. Many mentioned prompt help in urgent situations, thorough exams, and supportive follow‑up, with pets often relaxed or even excited to visit. Several owners also felt pricing was fair with no pressure to upsell.
💬Common Feedback & Suggestions
A few reviews raised concerns about grooming, including not following styling requests and one case of ear irritation after a clip. Some owners felt lectured or not listened to, noted occasional pricing surprises on medications or tests, and in one instance a procedure was performed by a different vet than expected with a disappointing outcome. There were also calls for more flexible treatment plans and the return of Saturday grooming or mobile service options.
🏥Clinic Specialties
- Desexing and routine surgery
- Emergency and urgent care
- Grooming and coat care
- Puppy preschool and new-pet advice
- End-of-life and euthanasia support
- Tick paralysis treatment
🏷️Keywords
#compassionateCare#friendlyTeam#clearCommunication#thoroughExams#optionsExplained#responsiveInEmergencies#goodWithNervousPets#fairPricing#noUpsellPressure#longTermClients#groomingServices#mixedGroomingReviews#pricingTransparencyConcerns#feltLecturedOrNotHeard#procedureOutcomeConcerns
Overall Ratings
🐾Tips for Pet Owners
- If you have a preferred vet or a specific procedure plan, confirm in advance who will perform it and the exact approach.
- Ask for written estimates for tests and medications and discuss lower‑cost alternatives (e.g., scripts for chemist fills) to avoid surprises.
- For grooming, be very clear about your cut preferences and any ear or skin sensitivities, and check your pet’s ears after the appointment.
- For urgent injuries or sudden issues, call ahead—the team has fit pets in immediately for care.
- If you hold a pension card or need specific appointment times (e.g., Saturdays), ask about current discounts and service availability when booking.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
P+R Capalaba Bus station
359m74 Redland Bay Rd, Capalaba QLD 4157, Australia
Capalaba park 'n' ride
368mMoreton Bay Rd, Capalaba QLD 4157, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Capalaba Veterinary Clinic is at Unit 8/29 Moreton Bay Road, Capalaba QLD 4157. It’s easiest to drive as there’s no train, metro or light rail within walking distance; for public transport, check Google Maps for the nearest bus route to Moreton Bay Road. Nearby parking includes P+R Capalaba Bus station (about a 4‑minute walk) and Capalaba park ’n’ ride (about a 5‑minute walk).
They’re open Monday to Friday 8:00am–6:00pm and Saturday 8:00am–12:00pm, and closed on Sunday. Hours may change on public holidays, so call ahead to confirm.
You can call (07) 3390 1188 or visit their website at http://www.capalabavet.com/ for information and updates.
Call the clinic to book an appointment. For urgent issues, call ahead before arriving so the team can prepare; you can also check their website for current services and updates.
Veterinary fees in Australia vary by clinic and are not government‑regulated, and Medicare does not cover pets. For a current consult quote at this clinic, call to enquire and ask for an itemised written estimate for any procedures, tests or medications. If you need care after hours, fees are typically higher. Consider whether pet insurance or third‑party payment‑plan options could help with costs.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. Call ahead to confirm what this clinic accepts.
They provide emergency and urgent care during opening hours; call ahead and the team will advise next steps. For after‑hours or when the clinic is closed, seek a 24/7 emergency hospital, noting that after‑hours fees are usually higher.
Yes. Parking options nearby include the P+R Capalaba Bus station car park about a 4‑minute walk away and the Capalaba park ’n’ ride about a 5‑minute walk. Check local signage for any time limits or fees.
Services noted include desexing and routine surgery, emergency and urgent care, grooming and coat care, puppy preschool and new‑pet advice, end‑of‑life and euthanasia support, and tick paralysis treatment. Call ahead to confirm availability and scheduling for each service.
The clinic is highly rated at 4.7 out of 5 from 135 reviews. Owners praise the caring, compassionate team, clear explanations, thorough exams and prompt help in urgent situations, with many feeling pricing is fair and there’s no pressure to upsell. Some feedback mentions mixed grooming results, occasional pricing surprises on medications or tests, and a few concerns about communication or who performed a procedure.
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Last updated: 30 June 2026