The House Call Vet - Sunnybank Surgery

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the compassionate, gentle vets and nurses who take time to explain options and don’t rush, with many noting how home visits kept anxious or elderly pets calm. Outcomes were frequently strong, from smooth surgeries and complex cases (including meningitis) recovering, to sensible second opinions that avoided unnecessary procedures and thorough dental care with follow-ups. Many also mentioned fair or affordable pricing with payment options, efficient admin, and even a spotless clinic.

💬Common Feedback & Suggestions

A minority raised concerns about costs, citing expensive quotes, high script or medication fees, undisclosed test charges, and delays getting an invoice. A few reported lapses in communication or follow-up, including calls not returned, and one found the three-hour arrival window for euthanasia distressing. There were isolated reports of an initial treatment plan not helping and of other conditions only being explained at pickup, but overall feedback skewed very positive.

🏥Clinic Specialties

  • Home-visit veterinary care
  • Compassionate at-home euthanasia
  • Dentistry and dental procedures with follow-up
  • Avian and wildlife care
  • Fear-free handling for anxious pets
  • Emergency and surgical care

🏷️Keywords

#compassionateCare#gentleHandling#homeVisits#endOfLifeSupport#clearCommunication#thoroughExams#anxiousPetExpertise#quickAppointments#afterHoursSupport#fairPricing#paymentOptions#complimentaryTransport#priceConcerns#communicationIssues#easyToRecommend#cleanClinic

Overall Ratings

🐾Tips for Pet Owners

  • If your pet is anxious, elderly or hard to transport, book a home visit to keep stress low.
  • Ask for an itemised estimate before tests or medications and confirm any script fees; request your invoice at payment to avoid delays.
  • When arranging end-of-life care, clarify the expected arrival window and any flexibility so you can plan the day.
  • Enquire about payment options (e.g., Afterpay or plans) if you need to spread costs.
  • For procedures requiring a clinic visit, ask about complimentary transport, seeing the same vet–nurse team, and arranging follow-up calls.
📊 **Overall Ratings** - Medical Expertise: 95% satisfied - Service Attitude: 92% satisfied - Convenience: 94% satisfied - Pricing: 78% satisfied - Cleanliness: 100% satisfied - Recommendability: 90% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the compassionate, gentle vets and nurses who take time to explain options and don’t rush, with many noting how home visits kept anxious or elderly pets calm. Outcomes were frequently strong, from smooth surgeries and complex cases (including meningitis) recovering, to sensible second opinions that avoided unnecessary procedures and thorough dental care with follow-ups. Many also mentioned fair or affordable pricing with payment options, efficient admin, and even a spotless clinic. 💬 **Common Feedback & Suggestions** A minority raised concerns about costs, citing expensive quotes, high script or medication fees, undisclosed test charges, and delays getting an invoice. A few reported lapses in communication or follow-up, including calls not returned, and one found the three-hour arrival window for euthanasia distressing. There were isolated reports of an initial treatment plan not helping and of other conditions only being explained at pickup, but overall feedback skewed very positive. 🏥 **Clinic Specialties** - Home-visit veterinary care - Compassionate at-home euthanasia - Dentistry and dental procedures with follow-up - Avian and wildlife care - Fear-free handling for anxious pets - Emergency and surgical care 🏷️ **Tags** #compassionateCare #gentleHandling #homeVisits #endOfLifeSupport #clearCommunication #thoroughExams #anxiousPetExpertise #quickAppointments #afterHoursSupport #fairPricing #paymentOptions #complimentaryTransport #priceConcerns #communicationIssues #easyToRecommend #cleanClinic 🐾 **Tips for Pet Owners** - If your pet is anxious, elderly or hard to transport, book a home visit to keep stress low. - Ask for an itemised estimate before tests or medications and confirm any script fees; request your invoice at payment to avoid delays. - When arranging end-of-life care, clarify the expected arrival window and any flexibility so you can plan the day. - Enquire about payment options (e.g., Afterpay or plans) if you need to spread costs. - For procedures requiring a clinic visit, ask about complimentary transport, seeing the same vet–nurse team, and arranging follow-up calls.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(07) 3345 6689
Official website
thcv.com.au/

Opening Hours

MonTueWedThuFriSatSun
00:00〜00:00
07:00〜23:59
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

11/128 Station Rd, Sunnybank QLD 4109

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Parking

P+R Sunnybank Station

578m
10 Station Rd, Sunnybank QLD 4109, Australia

82 Breton St Parking

737m
89 Dyson Ave, Upper Mount Gravatt QLD 4122, Australia

Times Square Customer Parking

761m
7 Zamia St, Sunnybank QLD 4109, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

The House Call Vet - Sunnybank Surgery is at 11/128 Station Rd, Sunnybank QLD 4109. It’s about an 8-minute walk from Sunnybank train station and around 10 minutes from Banoon train station. If you’re driving, nearby parking includes P+R Sunnybank Station (about a 7-minute walk), 82 Breton St Parking (about 9 minutes) and Times Square Customer Parking (about 10 minutes).

They are open seven days from 7:00 am to 12:00 am (midnight). Hours may vary on public holidays; call ahead to confirm.

Call (07) 3345 6689 or visit http://thcv.com.au/ for general enquiries.

You can book a home visit or an in-clinic appointment by contacting the team via their website or by calling to schedule; for urgent cases, call to check current availability.

In Australia, vet fees aren’t government-regulated and Medicare doesn’t cover pets, so prices vary by clinic and appointment type; call the clinic for a current consult quote and ask for an itemised written estimate for any procedures or tests. If you’re seen after-hours, fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment-plan options—confirm what’s available when you book.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.

Yes, they list emergency and surgical care with after-hours support; call to confirm current availability and advice before you arrive. After-hours fees are usually higher.

Yes—nearby options include P+R Sunnybank Station (about a 7-minute walk), 82 Breton St Parking (about 9 minutes) and Times Square Customer Parking (about 10 minutes). Allow extra time during busy periods.

Their listed services include home-visit veterinary care, compassionate at-home euthanasia, dentistry with follow-up, avian and wildlife care, fear-free handling for anxious pets, and emergency and surgical care.

They’re highly rated at 4.7/5 from 129 reviews, with praise for gentle, compassionate vets, clear explanations, strong outcomes (including complex cases and dental care), fair pricing and a spotless clinic; some noted concerns about costs, communication or invoice delays.

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Source: Google Maps
Last updated: 30 June 2026