129 reviews
11/128 Station Rd, Sunnybank QLD 4109
#compassionateCare#gentleHandling#homeVisits+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for their kindness, patience and clear explanations, with frequent check-ins and follow-ups (often after hours) that put people at ease. Many reported smooth procedures and strong outcomes across desexing, dental work, orthopaedic and abdominal surgeries, and senior pet care, with gentle handling of anxious pets and kittens. Reviewers also highlighted a clean, welcoming facility, efficient processes, multilingual communication (English, Mandarin and Cantonese) and reassuring updates via SMS/photos during procedures. Several noted dedicated cat-friendly spaces that helped reduce stress.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a few concerns were raised. Some owners felt pricing or dispensing was high or not well justified, and a couple alleged pressure toward procedures or poor bill transparency. There were isolated reports of a rude receptionist, one cleanliness complaint, and rare communication issues around surgical plans and consent. A small number mentioned occasional appointment delays, though most still described attentive follow-up and support.
🏥Clinic Specialties
- Desexing and routine surgery
- Dentistry and dental extractions
- Orthopaedic surgery (cruciate/ACL)
- Gastrointestinal and foreign body surgery
- Oncology and tumour removal
- Acupuncture and pain management
🏷️Keywords
#compassionateCare#clearCommunication#gentleHandling#thoroughFollowUps#multilingualStaff#cleanModernClinic#catDogSeparateAreas#surgeryExpertise#dentalCare#emergencyAccommodations#fairPricing#transparentEstimates#occasionalDelays#billingConcerns#receptionistMannerMixed
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate upfront; many reviewers said costs were explained clearly and in advance.
- If your pet is anxious, let the team know — they use gentle handling and have cat-friendly areas to reduce stress.
- Discuss your budget and treatment options; several owners noted the vets can explain alternatives and stage care.
- Take advantage of their follow-ups and messaging (SMS/WeChat) for updates after procedures and at-home care guidance.
- Book ahead for routine visits, but call if urgent — multiple reviewers were accommodated on short notice for emergencies.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 08:00〜18:00 | |||||||
| 08:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
4 Nathan Rd Parking
732m4 Nathan Rd, Upper Mount Gravatt QLD 4122, Australia
P+R Runcorn Station
759m4 Nathan Rd, Runcorn QLD 4113, Australia
Park n Ride Altandi Station
788m121 Mains Rd, Sunnybank QLD 4109, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Plus One Vet is at 679 Beenleigh Road, Sunnybank QLD 4109. The clinic is about a 9‑minute walk from Altandi train station and roughly 10 minutes from Runcorn train station. If you’re driving, nearby parking options include P+R Runcorn Station (about 9 minutes’ walk), Park n Ride Altandi Station (about 10 minutes’ walk), and 4 Nathan Rd Parking (about 9 minutes’ walk).
They’re open Monday 8:00 am–7:00 pm; Tuesday–Friday 8:00 am–6:00 pm; Saturday 8:00 am–5:00 pm; closed on Sunday.
Call (07) 3707 5432. You can also get in touch or find details via their website: https://plusonevet.com.au/?utm_source=google&utm_medium=gbp&utm_campaign=sunnybank-clinic
You can book online via their website or call to schedule an appointment; for urgent cases, call ahead as reviewers report they’re often able to accommodate short‑notice visits during opening hours.
Veterinary fees in Australia aren’t regulated, there’s no government‑published fee schedule, and Medicare doesn’t cover pets. Consultation and treatment costs vary by clinic and by your pet’s needs, so call the clinic for a current quote. For any procedure, ask for a written, itemised estimate. After‑hours and emergency fees are typically higher. If you have pet insurance, ask about claiming options, and enquire about any payment‑plan providers; availability varies by clinic.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may offer pet‑insurance gap claims or payment plans (e.g. GapOnly, VetPay, Afterpay). Please call ahead to confirm what this clinic accepts.
Reviews indicate they can often fit urgent cases in during opening hours if you call first, but they don’t list a dedicated 24/7 service. For after‑hours or life‑threatening emergencies, please head to a 24/7 emergency hospital and call ahead for advice.
Based on reviews and clinic highlights, services include desexing and routine surgery; dentistry and dental extractions; orthopaedic surgery (cruciate/ACL); gastrointestinal and foreign‑body surgery; oncology and tumour removal; and acupuncture and pain management.
Yes — reviewers mention dedicated cat‑friendly spaces and gentle handling to help reduce stress; let the team know if your cat is anxious so they can prepare accordingly.
It’s highly rated at 4.9/5 from 573 reviews, with praise for kind, patient vets and nurses, clear explanations and follow‑ups (often after hours), clean modern facilities, smooth surgical outcomes, and multilingual communication (English, Mandarin and Cantonese). A few reviews mentioned pricing transparency concerns, occasional delays, or isolated receptionist issues.
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Last updated: 30 June 2026