5.0
12 reviews
4/23 Glen Affric St, The Gap QLD 4061
#behaviouralMedicine#anxietyManagement#separationAnxiety+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the warm, compassionate team and the way vets take time to explain conditions and treatment options without pressure or upselling. Many cited excellent clinical care across emergencies, surgeries and ongoing issues, with several noting breed-specific knowledge and gentle handling of anxious or reactive pets. Long-term clients highlighted years of reliable care and said their animals are actually happy to visit.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. A handful of owners felt prices were high, citing costly routine services such as nail trims, dental cleans under anaesthetic and desexing quotes. One reviewer reported a nail trim cut too short that caused bleeding, and another mentioned a 30‑minute wait despite a booked appointment. Cleanliness was rarely mentioned, but no hygiene concerns were raised.
🏥Clinic Specialties
- Emergency and urgent care
- Surgery and wound management
- Bulldog and brachycephalic breed expertise
- Dentistry and dental procedures
- Cat urology and urinary blockages
- Microchipping and lost‑pet assistance
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#explainsOptions#noUpselling#experiencedVets#emergencyCare#breedExpertise#gentleHandling#longTermLoyalty#pricingConcerns#expensiveServices#waitTimeIssues#goodAftercare#convenientParking#microchipHelp
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate in advance for routine procedures (e.g., nail trims, dentals, desexing) to avoid bill shock.
- If your pet is stressed, arrive a little early and ask whether they can be seen sooner; reviewers said the team accommodated this at times.
- Call ahead for urgent situations—several owners said they were fitted in quickly during emergencies.
- Discuss all treatment options and costs; vets here are known for explaining pros and cons clearly.
- Let staff know if your dog is anxious or reactive so they can use their gentle, low‑stress handling approach.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:00〜19:00 | |||||||
| 08:00〜15:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
The Gap (Illowara Street)
31m63 Illowra St, The Gap QLD 4061, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The Gap Veterinary Surgery is at 1104 Waterworks Road, The Gap QLD 4061 in Brisbane. There’s no train, metro or light-rail station within walking distance, so it’s easiest to drive. The Gap (Illowara Street) car park is about 31 m away (roughly a 0‑minute walk). If you’re using public transport, check Google Maps for the nearest bus route.
They’re open Monday to Friday 7:00 am–7:00 pm and Saturday 8:00 am–3:00 pm; closed Sunday.
Call (07) 3300 1533 or visit http://www.thegapvet.com.au/ for more information. The clinic is at 1104 Waterworks Road, The Gap QLD 4061.
You can book by calling the clinic or visiting their website to enquire about availability. For urgent concerns, call ahead so the team can triage and try to fit you in promptly during opening hours.
Veterinary consultation fees in Australia vary by clinic and aren’t government‑regulated, and Medicare doesn’t cover pets. Please call the clinic for a current quote, and ask for an itemised written estimate for any procedure (such as dentals, desexing or other treatments). After‑hours emergency care typically attracts higher fees. If you have pet insurance or are considering payment‑plan options, discuss what’s available when you call.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
They provide emergency and urgent care during their regular opening hours; if your pet is in distress, call ahead so they can advise and prepare. For emergencies when the clinic is closed, seek a 24/7 veterinary emergency hospital in Brisbane.
Yes—The Gap (Illowara Street) car park is approximately 31 m from the clinic, about a 0‑minute walk.
They’re noted for emergency and urgent care; surgery and wound management; bulldog and brachycephalic breed expertise; dentistry and dental procedures; cat urology including urinary blockages; and microchipping and lost‑pet assistance.
Pet owners rate it 4.7/5.0 from 81 reviews, praising the compassionate team, clear explanations without upselling, gentle handling of anxious pets and strong care across emergencies and surgeries. A few reviewers felt some routine services were pricey and mentioned occasional wait times.
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Other veterinary clinics near The Gap
137 reviews
Unit 7/23 Glen Affric St, The Gap QLD 4061
#compassionateCare#thoroughExams#gentleWithAnxiousPets+11
Source: Google Maps
Last updated: 30 June 2026