81 reviews
1104 Waterworks Road, The Gap QLD 4061
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vet team—especially Renae—for being exceptionally caring, calm and thorough, with great handling of anxious dogs and cats. Reviewers highlighted clear explanations, professionalism and friendliness across the staff, along with efficient, on‑time appointments and quick procedures like nail trims. Several noted long-term trust and said they highly recommend the clinic, with one calling the pricing reasonable.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with no recurring complaints. Only a few practical aspects receive limited mention: pricing is noted as reasonable by one reviewer, and there’s little direct feedback about facilities or cleanliness, booking availability or parking. Overall sentiment suggests strong satisfaction with care and service.
🏥Clinic Specialties
- Annual health checks and vaccinations
- Cat nail trims and gentle feline handling
- Fearful or anxious pet care
- Long-term preventive care
- Clear client communication and education
🏷️Keywords
#compassionateCare#thoroughExams#gentleWithAnxiousPets#friendlyStaff#clearCommunication#professionalTeam#highlyRecommended#reasonablePricing#onTimeAppointments#quickProcedures#catFriendly#dogVaccinations#longTermClients#trustAndTransparency
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious or timid, let the team know—they take extra time to reassure and settle nervous animals.
- For cats with overgrown claws, ask about a quick nail trim; reviewers reported fast, stress‑free visits.
- Arrive on time, as appointments tend to run to schedule and procedures are handled efficiently.
- Prepare any questions you have—the vets are noted for clear explanations and transparency.
- Consider this clinic for routine annual checks and vaccinations, which multiple reviewers described as thorough and caring.
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Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The Glen Veterinary Surgery is at Unit 7/23 Glen Affric St, The Gap QLD 4061 in Brisbane. As there’s no train or light rail within easy walking distance, driving is usually easiest; street parking is typically available nearby—check local signage. Alternatively, use Google Maps to find the nearest bus route to The Gap.
They’re open Monday to Friday, 8:00 am–5:00 pm, and closed on Saturday and Sunday. Hours may vary on public holidays, so call ahead to confirm.
You can call (07) 3300 9444 or visit http://theglenvet.com.au/ for more information.
Call the clinic during opening hours to book an appointment, or visit their website to enquire about availability. If your pet is anxious or timid, mention this when booking so the team can prepare.
Veterinary fees in Australia aren’t government‑regulated and can vary by clinic, and Medicare doesn’t cover pets. For the current consultation fee, please call the clinic, and for any procedures ask for an itemised written estimate so you know what’s included.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans (e.g. GapOnly, VetPay, Afterpay). Acceptance varies by clinic, so call ahead to confirm what’s available.
They’re open Monday to Friday 8:00 am–5:00 pm and do not list after‑hours or emergency services. For urgent issues outside these hours, search for a 24/7 emergency vet in Brisbane and call ahead before travelling.
Yes—street parking is typically available on Glen Affric St and nearby streets in The Gap; please check local signage. No nearby paid car park is listed.
Pet owners rate it 4.9 out of 5 from 137 reviews, praising the caring, calm and thorough team (with special mentions for Renae), gentle handling of anxious dogs and cats, clear explanations, friendly staff, on‑time appointments and quick procedures like nail trims; one reviewer noted reasonable pricing.
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Source: Google Maps
Last updated: 30 June 2026