4.3
203 reviews
48 Browns Plains Road, Browns Plains QLD 4102
#compassionateCare#gentleHandling#clearCommunication+13
Our Vet Browns Plains
What owners report about visiting
2 community reports｜2/5 details added｜Updated 8/2
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported that a walk-in may not always work — we suggest calling first.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners repeatedly praised the friendly, compassionate team and the way nurses and vets handle pets gently, including anxious animals. Vets are described as thorough, clear in their explanations, and not pushy about unnecessary treatments, with several noting honest, upfront discussions of costs that sometimes came in under the quote. Many long‑term clients say care has been consistently excellent over years, with special mention of support for senior pets.
💬Common Feedback & Suggestions
While most feedback is positive, a few reviewers reported concerns about pricing and billing transparency, including one alleging unnecessary sedation and high charges, and another feeling value declined after a brand change. There were isolated service issues such as repeated appointment rescheduling and the clinic being very busy at times. Clinical outliers included a complaint about medication side effects, a mixed experience with small exotics (one strong guinea pig concern versus positive rat care), and one grooming/bath visit followed by an ear infection.
🏥Clinic Specialties
- Senior dog arthritis management
- Desexing and spay/neuter surgery
- Dentistry and dental cleaning
- Anxious dog handling and fear‑reduction
- Vaccinations and microchipping for litters
- End‑of‑life and euthanasia care
🏷️Keywords
#friendlyStaff#compassionateCare#clearCommunication#thoroughExams#gentleHandling#anxietyAwareHandling#costTransparency#valueForMoney#overchargingConcerns#repeatClients#seniorPetCare#dentistry#desexingSurgery#endOfLifeCare#busyClinic#smallExoticsMixed
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and allow a little buffer time, as the clinic can be very busy and a few reviewers experienced rescheduling.
- Ask for an itemised estimate before treatment; reviewers note the team is transparent and discusses costs during the consult.
- Let staff know if your pet is anxious so they can use quiet rooms, treats and gentle handling to keep visits calm.
- If you have a small exotic pet (e.g., guinea pig), confirm a vet with species‑specific experience when booking.
- Discuss any sedation plans in advance, especially if your pet is reactive or the procedure might be uncomfortable.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜16:00 | |||||||
| 09:00〜17:00 | |||||||
| 09:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Dock 5 Grand Plaza
447m106 Grand Plaza Dr, Browns Plains QLD 4118, Australia
Dock 1 Grand Plaza
450mGrand Plaza, 27/49 Browns Plains Rd, Browns Plains QLD 4118, Australia
Dock 3 Grand Plaza
562m1 Grand Plaza Dr, Browns Plains QLD 4118, Australia
Grand Plaza
703mParking lot, 31 Grand Plaza Dr, Browns Plains QLD 4118, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Our Vet Browns Plains is at 3 Commerce Drive, Browns Plains QLD 4118. The closest public transport is Browns Plains station (bus), about a 7‑minute walk (around 520 m). If you’re driving, nearby parking is available at Grand Plaza car parks including Dock 5 (about a 6‑minute walk), Dock 1 (about a 6‑minute walk) and Dock 3 (about a 7‑minute walk). Use Google Maps for the best route on the day.
Opening hours are Monday 9:00 AM – 6:00 PM, Tuesday 9:00 AM – 5:00 PM, Wednesday 9:00 AM – 6:00 PM, Thursday 9:00 AM – 4:00 PM, Friday 9:00 AM – 6:00 PM, and Saturday/Sunday closed. Hours may vary on public holidays, so check the website or call ahead to confirm.
You can call the clinic on (07) 3086 6355 or visit their website: https://www.ourvet.com.au/pages/clinics/browns-plains?utm_source=googlemybusiness&utm_medium=organic
To book, please call the clinic during opening hours; you can also visit their website for clinic information and updates. As the clinic can be busy, it’s wise to book ahead and allow a little buffer time for your visit.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation prices vary by clinic and the care your pet needs. For the most current consult fee, call the clinic and ask for a quote. For any procedure, request an itemised written estimate before treatment so you know what’s included. Many pet owners use insurance, and some clinics offer gap claims or payment-plan options (e.g., VetPay/Afterpay), so ask what’s available for your situation.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
Yes. Nearby options include Grand Plaza’s Dock 5 (about a 6‑minute walk, ~447 m), Dock 1 (about a 6‑minute walk, ~450 m) and Dock 3 (about a 7‑minute walk, ~562 m). Allow time to walk from the car park and check centre signage for any time limits.
Services noted include senior dog arthritis management, desexing and spay/neuter surgery, dentistry and dental cleaning, anxious dog handling and fear‑reduction, vaccinations and microchipping for litters, and end‑of‑life and euthanasia care. Call to confirm availability for your pet’s needs.
Reviews mention mixed experiences with small exotics (e.g., a concern with a guinea pig and positive care for a rat), so it’s best to call ahead to confirm whether a vet with species‑specific experience is available for your pet and to discuss handling or sedation plans if needed.
The clinic is well regarded with a 4.5/5.0 rating from 142 reviews, with frequent praise for friendly, compassionate staff, gentle handling of anxious pets, thorough exams and clear, upfront cost discussions. Some feedback notes concerns about pricing transparency, occasional appointment rescheduling and busy periods, and a few mixed experiences with small exotics and grooming follow‑ups.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Other veterinary clinics near Browns Plains
109 reviews
5/3276 Mt Lindesay Highway, Browns Plains QLD 4118
#compassionateCare#friendlyStaff#clearCommunication+12
Source: Google Maps
Last updated: 30 June 2026