100 reviews
316 Oxley Road, Graceville QLD 4075
#compassionateCare#thoroughExplanations#friendlyStaff+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the warm, compassionate team and the way vets and nurses take time to explain options clearly and listen to concerns. Many reported excellent outcomes and skilled handling across emergencies, dentistry, surgery and long‑term care, with gentle handling that keeps pets calm. Several reviewers highlighted a clean, bright, recently refurbished space and said they’ve remained loyal for years, even travelling across town thanks to professional care and fair value.
💬Common Feedback & Suggestions
Critical feedback was rare. A few reviewers mentioned practical issues, notably difficult parking and one comment about high mark‑ups on medications. One owner noted the vet wasn’t a bird specialist, though they still received helpful care for a chicken. Overall, reviews were overwhelmingly positive with frequent praise for being seen promptly in urgent situations and being fit in when others couldn’t.
🏥Clinic Specialties
- Emergency and urgent care
- Vaccinations and preventive care
- Dentistry and dental extractions
- Soft tissue surgery
- Support for paralysed pets and nursing care
- Basic avian and poultry care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#skilledVets#emergencyCare#longTermLoyalty#goodValue#quickFitIns#parkingDifficulties#cleanBrightClinic#modernFacilities#flexibleDropOff#kittenVaccineAvailability#endOfLifeSupport#gentleHandling
Overall Ratings
🐾Tips for Pet Owners
- Allow extra time for parking near the clinic, as some reviewers found it difficult.
- For urgent issues or when other vets can’t fit you in, call ahead—they’ve seen Saturday emergencies and squeezed pets in at short notice.
- If you have birds or unusual pets, phone first; they can offer basic care and advice but aren’t bird specialists.
- Ask about pricing and medication options upfront; most find fees fair, and discussing choices can help manage costs.
- If you need flexibility, enquire about drop‑off/pick‑up arrangements or hands‑on nursing guidance for complex home care.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Car park Graceville netball courts
747m83 Leybourne St, Graceville QLD 4075, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Chelmer-Graceville Veterinary Practice is at Shop 3/335 Honour Avenue, Graceville QLD 4075, about a 1‑minute walk from Graceville train station. Chelmer train station is roughly a 13‑minute walk away. If you’re driving, allow extra time for parking; the Car park Graceville netball courts is about a 9‑minute walk (~747 m), or use nearby street parking.
They’re open Monday to Friday 8:00 am–6:00 pm, and Saturday 8:00 am–12:00 pm; closed Sunday. Hours may vary on public holidays, so call ahead to confirm.
Call (07) 3379 9260 or visit http://www.vetwell.com.au/chelmer-graceville for more information.
To book, call the clinic or enquire via their website; for urgent issues they often fit pets in at short notice, including some Saturday emergencies, so call ahead.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and case, so call the clinic for a current consultation quote. For any procedure, ask for an itemised written estimate. If you need care outside regular hours, be aware after‑hours/emergency fees are typically higher. Consider pet insurance or third‑party payment‑plan options; availability varies by clinic.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. As options vary, call ahead to confirm what this clinic accepts.
They provide urgent and emergency care during opening hours and are known for squeezing pets in promptly when needed. For emergencies outside these hours, call first for advice or head to a 24/7 emergency hospital; note that after‑hours fees are typically higher.
Parking can be tricky near the clinic, so allow extra time. The Car park Graceville netball courts is about a 9‑minute walk (~747 m), and you can also look for street parking in nearby streets.
Owners highlight emergency and urgent care, vaccinations and preventive care, dentistry and dental extractions, soft tissue surgery, support for paralysed pets with hands‑on nursing care, and basic avian/poultry care. If you have birds or unusual pets, call ahead to discuss what they can do.
Pet owners rate it 4.9/5.0 (73 reviews), praising the warm, compassionate team, clear explanations, gentle handling, skilled outcomes across emergencies, dentistry, surgery and long‑term care, and a clean, bright, modern clinic. Most find value fair and appreciate prompt fit‑ins; a few mention parking difficulties, a comment about medication mark‑ups, and note they’re not bird specialists though still helpful for basic poultry care.
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Last updated: 30 June 2026