91 reviews
1836 – 1840 Sandgate Road, Virginia QLD 4014
#friendlyStaff#compassionateCare#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate team and knowledgeable vets who explain options clearly and check in after visits. Many noted prompt help in emergencies or same‑day issues, smooth surgeries (including desexing) with attentive aftercare, and gentle, low‑stress handling for anxious pets. Reviewers also appreciated the clean, well‑organised facility with cat‑friendly spaces and the continuity of care over many years.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a small number of owners felt pressured into expensive diagnostics during routine appointments and were unhappy with how consent or refunds were handled. A few reported misdiagnosis or uncertainty with complex cases and recommended seeking a second opinion for bigger issues. There were occasional comments about higher costs compared with other clinics, though many others felt fees were fair and transparent.
🏥Clinic Specialties
- Emergency and urgent care
- Dentistry and dental procedures
- Soft‑tissue surgery and desexing
- Senior pet and end‑of‑life care
- Fear‑free, low‑stress handling
- Diagnostics and blood testing
🏷️Keywords
#compassionateCare#knowledgeableVets#clearCommunication#thoroughExams#gentleHandling#emergencyAccommodations#followUpCalls#longTermClients#fairPricing#cleanFacilities#catFriendlySpaces#easyParking#efficientBooking#endOfLifeSupport#occasionalUpsellingConcern#rareMisdiagnosis
Overall Ratings
🐾Tips for Pet Owners
- If cost is a concern, ask about the Best for Pets membership/discounts mentioned by reviewers to help manage routine costs.
- Before consenting to tests—especially for seniors or routine visits—request an itemised estimate and discuss what’s essential versus optional.
- Cat owners can request the separate cat‑friendly waiting area to reduce stress.
- Let staff know if your pet is anxious or reactive; they can arrange a low‑key entrance and use fear‑free handling and treats.
- For urgent issues, call ahead—multiple reviewers were fit in quickly, even close to closing or during busy periods.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 | |||||||
| 08:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
BUNNINGS Warehouse Virginia Car Park 🚗
438m24 Newtown St, Virginia QLD 4014, Australia
McDonald's® Virginia Car Park 🚗
605m1882A Sandgate Rd, Virginia QLD 4014, Australia
Sunshine Station Car Park
609m357 Bilsen Rd, Geebung QLD 4014, Australia
P+R Virginia Station
688m4 Wellington St, Virginia QLD 4014, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Virginia Family Vet is at 804 Sandgate Road, Virginia QLD 4014. The closest public transport is Sunshine train station, about a 7‑minute walk (approx. 560 m), with Virginia train station also nearby at about an 8‑minute walk (approx. 638 m). If you’re driving, nearby parking includes BUNNINGS Warehouse Virginia Car Park (about 5 minutes’ walk), McDonald’s Virginia Car Park (about 8 minutes’ walk, 24 hours), and Sunshine Station Car Park (about 8 minutes’ walk).
They’re open Monday 8:00 am–6:00 pm, Tuesday 8:00 am–7:00 pm, Wednesday 8:00 am–6:00 pm, Thursday 8:00 am–7:00 pm, Friday 8:00 am–6:00 pm, and Saturday 8:00 am–12:00 pm; Sunday closed. Hours may vary on public holidays, so call ahead to confirm.
You can call (07) 3865 2020 or visit https://virginiafamilyvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb for general enquiries.
To book, call the clinic during opening hours; you can also visit their website to enquire. If your pet is anxious or you have an urgent issue, mention it when booking so the team can prepare a low‑stress, prompt visit.
Veterinary fees in Australia aren’t regulated and vary by clinic and the care your pet needs, and Medicare doesn’t cover pets. For an up‑to‑date consultation quote, call the clinic and ask for an itemised written estimate for any procedures or tests. If you need after‑hours assistance anywhere, be aware those fees are typically higher. Pet insurance and third‑party payment options exist in Australia, but availability varies, so ask what’s supported when you call.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans. As policies vary by clinic, call ahead to confirm what Virginia Family Vet accepts on the day.
They accommodate emergency and urgent care during opening hours; for time‑sensitive cases, call ahead so the team can advise and fit you in where possible. After‑hours arrangements aren’t listed, so call to confirm current advice if you need help outside their regular hours.
Yes—nearby options include BUNNINGS Warehouse Virginia Car Park (about 5 minutes’ walk), McDonald’s Virginia Car Park (about 8 minutes’ walk, open 24 hours), and Sunshine Station Car Park (about 8 minutes’ walk). Check local signs for time limits.
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Last updated: 30 June 2026