276 reviews
804 Sandgate Road, Virginia QLD 4014
#compassionateCare#knowledgeableVets#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, caring team and the way vets take time to explain treatments and answer questions. Many reported good outcomes from procedures such as dental cleans under anaesthetic, soft‑tissue surgery and urgent care (including recovery from tick paralysis), with follow‑up calls after treatment. Convenience also stood out, with easy parking, short waits and the benefit of the pet store next door.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a small number raise serious concerns. One reviewer alleges severe negligence, while another cites being charged for a consult without seeing the vet, poor hygiene after an anal‑gland expression and receipt itemisation issues. There are also comments about weak bedside manner, missed follow‑up on results, and being charged more than quoted and turned away at a critical time. These appear to be exceptions, but prospective clients may wish to clarify communication and costs up front.
🏥Clinic Specialties
- Vaccinations and routine check-ups
- Dentistry and dental cleaning under anaesthetic
- Soft tissue surgery and lump removals
- Tick paralysis and emergency stabilisation
- Arthritis and pain management
- Compassionate euthanasia and end-of-life care
🏷️Keywords
#friendlyStaff#compassionateCare#clearCommunication#followUpCalls#goodClinicalOutcomes#anxiousPetsHandled#affordablePricing#membershipDiscounts#easyParking#oneStopShop#cleanFacilities#shortWaits#highlyRecommended#endOfLifeSupport#pricingTransparencyConcerns#seriousAllegation
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised quote before treatments and an itemised receipt at checkout to avoid billing surprises.
- If your pet is anxious or reactive, mention it when booking so staff can allocate extra time and handle them gently.
- Consider joining the Complete Care/VIP-style discount program mentioned by reviewers to reduce ongoing costs.
- After procedures, expect follow-up contact; keep your details current and discuss pain-control plans before heading home.
- Arrive a little early to make use of the easy parking and pick up any supplies from the adjacent pet store in one trip.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜16:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
BUNNINGS Warehouse Virginia Car Park 🚗
102m24 Newtown St, Virginia QLD 4014, Australia
McDonald's® Virginia Car Park 🚗
189m1882A Sandgate Rd, Virginia QLD 4014, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Our Vet Virginia is at 1836 – 1840 Sandgate Road, Virginia QLD 4014, in the Brisbane suburb of Virginia. The closest public transport is Sunshine train station, about an 8‑minute walk (approximately 624 m); Virginia train station is around a 13‑minute walk (about 1.05 km). If you’re driving, nearby parking includes BUNNINGS Warehouse Virginia Car Park about 1 minute’s walk away and McDonald’s Virginia Car Park about 2 minutes’ walk (24 hours).
They’re open Monday to Friday, 8:00 am to 4:00 pm, and closed on Saturday and Sunday. Hours may vary on public holidays, so call ahead to confirm.
Call (07) 3216 2440. You can also visit their website for clinic information: https://www.ourvet.com.au/pages/clinics/virginia?utm_source=googlemybusiness&utm_medium=organic
Book by calling the clinic to arrange a suitable time; you can also visit their website to check current appointment options and information.
In Australia, vet fees aren’t government‑regulated and vary by clinic, and Medicare does not cover pets. Call the clinic for their current consult fee and ask for an itemised written estimate for any procedure. If you need after‑hours or emergency care, fees are typically higher. If you have pet insurance, ask about claiming options, and note that some clinics offer payment‑plan providers; check directly with the clinic about what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans. Offerings vary by clinic, so call ahead to confirm what this clinic accepts.
They provide urgent care and emergency stabilisation (including tick paralysis) during normal opening hours, but they do not list after‑hours availability; call ahead to confirm same‑day capacity. If you need help when they’re closed, seek a 24/7 emergency vet hospital.
Services highlighted include vaccinations and routine check‑ups; dentistry and dental cleaning under anaesthetic; soft‑tissue surgery and lump removals; tick paralysis care and emergency stabilisation; arthritis and pain management; and compassionate euthanasia and end‑of‑life care.
Yes—parking is convenient, with BUNNINGS Warehouse Virginia Car Park about a 1‑minute walk (~102 m) and McDonald’s Virginia Car Park about a 2‑minute walk (~189 m, 24 hours).
Pet owners rate the clinic 4.7/5.0 from 91 reviews, praising the friendly, caring team, clear explanations, good outcomes from procedures (including dental cleans, soft‑tissue surgery and urgent tick‑paralysis care), short waits, easy parking and the handy pet store next door. A small number of reviews raise concerns about communication, receipt itemisation, hygiene after a procedure and charges differing from quotes, so it’s wise to confirm plans and costs upfront.
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Last updated: 30 June 2026