130 reviews
24 Fernvale Road, Brassall QLD 4305
#compassionateCare#thoroughExplanations#friendlyStaff+13
Brassall Veterinary Surgery
What owners report about visiting
No owner reports yet｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being exceptionally caring, thorough and skilled, with clear explanations and genuine empathy for both pets and people. Many cited strong medical outcomes, from resolving long‑standing issues and managing chronic diseases to successful dental procedures and timely, life‑saving interventions. Reviewers also highlighted fair, transparent pricing and the team’s willingness to fit in urgent cases or follow up after visits.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. A small number of owners reported difficulty getting a prompt appointment or call back during busy times, and one described a brusque reception experience. There were isolated complaints about handling of a reactive/breed‑labelled dog, disagreement over costs and prognosis in a snake‑bite case, and disappointment that a short‑notice home euthanasia visit wasn’t available. Overall sentiment remains strongly favourable, but clearer expectations around house‑call availability and responsiveness during peak periods could help.
🏥Clinic Specialties
- Dentistry and dental extractions
- Chronic disease management (diabetes, thyroid, kidney)
- Emergency surgery and urgent care
- End-of-life and euthanasia care
- Puppy school and behaviour training
- Vaccinations and routine wellness checks
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#fairPricing#transparentCosts#responsiveToUrgencies#sameDayAppointments#endOfLifeCare#dentalCare#chronicConditionManagement#puppySchool#cleanFacilities#occasionalRudeReception#limitedAppointmentAvailability
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for routine check‑ups and vaccinations, as the clinic can get busy, though they often squeeze in urgent cases if you call.
- Ask for an itemised estimate—pricing is described as fair and transparent—and enquire about VetPay if you need payment flexibility.
- If you may need at‑home euthanasia, confirm house‑call availability in advance as it might not be offered at short notice.
- Consider their puppy school for socialisation and behaviour guidance; many owners found it very helpful.
- Bring your questions—staff are known for detailed explanations and discussing treatment options to suit your pet and budget.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:30 | |||||||
| 09:00〜16:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Brassall Veterinary Surgery is at 17 Hunter Street, Brassall QLD 4305. The closest public transport is Thomas Street station (train), about a 30‑minute walk; Wulkuraka station (train) is roughly a 33‑minute walk. Because it’s a long walk, consider driving or planning a bus route via Google Maps. Street parking is usually available near the clinic—check local signage before you park.
They’re open Monday to Friday 8:30 am–5:30 pm and Saturday 9:00 am–4:00 pm; Sunday closed. Hours may vary on public holidays, so check before you visit.
For enquiries, call (07) 3201 6464. You can also visit their website for more information: https://pawsapp.com.au/ba?cid=6093.
Book by calling the clinic during opening hours, and you can also visit their website to see if online booking is available. For routine check‑ups, book ahead as they can get busy, though they often try to fit in urgent cases if you call.
Veterinary fees in Australia aren’t regulated and vary by clinic and case, so call the clinic for a current consultation quote. For any procedure, ask for an itemised written estimate in advance. Medicare doesn’t cover pets, so consider pet insurance and discuss any payment‑plan options if you need flexibility.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); call ahead to confirm what this clinic accepts. Some clinics also support pet‑insurance gap claims (e.g. GapOnly) or payment plans (e.g. VetPay, Afterpay), so ask if that’s important to you.
The clinic is noted for urgent care and emergency surgery during opening hours; for after‑hours emergencies, you’ll need to contact a 24/7 emergency hospital. If your pet is critical, call ahead so the team can prepare.
Based on owner feedback, services include:
- Dentistry and dental extractions
- Chronic disease management (diabetes, thyroid, kidney)
- Emergency surgery and urgent care
- End‑of‑life and euthanasia care
- Puppy school and behaviour training
- Vaccinations and routine wellness checks
Yes—street parking is typically available around 17 Hunter Street in Brassall; remember to check local signage for any restrictions.
Pet owners rate the clinic highly at 4.8/5.0 from 187 reviews. Feedback praises compassionate, skilled vets and nurses, clear explanations, fair and transparent pricing, and responsiveness to urgent cases; a few reviews mention occasional booking delays during busy times and an isolated brusque reception experience.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Other veterinary clinics near Brassall
Source: Google Maps
Last updated: 30 June 2026