Scarborough Veterinary Surgery

What owners report about visiting

6 community reports|5/5 details added|Updated 8/6

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

No questions from owners yet.

Have you been to this clinic?

Answer a few questions in about 30 seconds to help the next owner decide.

All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

Light up the pet care map together

This clinic still has some missing info — help more pets find a clinic their families can trust.

Clinic map clarity

Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the friendly, caring team and knowledgeable vets who communicate clearly and follow up after visits. Many noted how well nervous pets were handled with patience, treats and gentle techniques, and several long‑term clients credited the clinic with life‑saving care and smooth recoveries. Urgent cases are often squeezed in, with staff even staying back after hours, which people appreciated.

💬Common Feedback & Suggestions

While most feedback is positive, pricing drew the strongest criticism: several reviewers felt fees were high, reported surprise charges, or said estimates (especially for dental work) rose sharply just before procedures. A few people perceived upselling or a judgemental tone, and there was one scheduling mix‑up and occasional waits. Isolated comments questioned clinical outcomes or handling, but these were outweighed by many reports of good results and compassionate care.

🏥Clinic Specialties

  • Dentistry and dental extractions
  • General surgery and desexing
  • Diagnostic imaging (ultrasound and scans) onsite
  • Emergency and urgent appointments
  • Behaviour and anxiety‑friendly handling
  • Pet travel/export certification assistance

🏷️Keywords

#compassionateCare#friendlyStaff#knowledgeableVets#clearCommunication#followUpCalls#anxietySensitiveHandling#emergencySqueezeIns#afterHoursHelp#longTermLoyalty#onsiteImaging#transparentPricing#expensivePricingComplaints#surpriseBills#upsellingConcerns#occasionalLongWaits#parkingAvailable

Overall Ratings

🐾Tips for Pet Owners

  • Ask for an itemised, written estimate up front (especially for dental procedures) and confirm any anaesthesia, imaging or add‑on fees to avoid surprises.
  • If your pet is anxious, request gentle handling options (treats, floor exams) or short desensitisation visits; staff have been accommodating with this.
  • For urgent issues, call ahead—reviewers say the team often squeeze in emergencies and have stayed back after hours when needed.
  • There’s plenty of parking on site; arrive a little early in case the clinic is busy or to complete paperwork.
  • Discuss payment options in advance and clarify what’s included in each treatment plan.
📊 **Overall Ratings** - Medical Expertise: 90% satisfied - Service Attitude: 85% satisfied - Convenience: 85% satisfied - Pricing: 42% satisfied - Cleanliness: 90% satisfied - Recommendability: 88% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the friendly, caring team and knowledgeable vets who communicate clearly and follow up after visits. Many noted how well nervous pets were handled with patience, treats and gentle techniques, and several long‑term clients credited the clinic with life‑saving care and smooth recoveries. Urgent cases are often squeezed in, with staff even staying back after hours, which people appreciated. 💬 **Common Feedback & Suggestions** While most feedback is positive, pricing drew the strongest criticism: several reviewers felt fees were high, reported surprise charges, or said estimates (especially for dental work) rose sharply just before procedures. A few people perceived upselling or a judgemental tone, and there was one scheduling mix‑up and occasional waits. Isolated comments questioned clinical outcomes or handling, but these were outweighed by many reports of good results and compassionate care. 🏥 **Clinic Specialties** - Dentistry and dental extractions - General surgery and desexing - Diagnostic imaging (ultrasound and scans) onsite - Emergency and urgent appointments - Behaviour and anxiety‑friendly handling - Pet travel/export certification assistance 🏷️ **Tags** #compassionateCare #friendlyStaff #knowledgeableVets #clearCommunication #followUpCalls #anxietySensitiveHandling #emergencySqueezeIns #afterHoursHelp #longTermLoyalty #onsiteImaging #transparentPricing #expensivePricingComplaints #surpriseBills #upsellingConcerns #occasionalLongWaits #parkingAvailable 🐾 **Tips for Pet Owners** - Ask for an itemised, written estimate up front (especially for dental procedures) and confirm any anaesthesia, imaging or add‑on fees to avoid surprises. - If your pet is anxious, request gentle handling options (treats, floor exams) or short desensitisation visits; staff have been accommodating with this. - For urgent issues, call ahead—reviewers say the team often squeeze in emergencies and have stayed back after hours when needed. - There’s plenty of parking on site; arrive a little early in case the clinic is busy or to complete paperwork. - Discuss payment options in advance and clarify what’s included in each treatment plan.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

View condition info

Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

View condition info

Abortion, Termination of Pregnancy

View condition info

Breeding, Timing

View condition info

Cryptorchidism

View condition info

Contact

Clinic phone
(07) 3203 4095
Official website
scarboroughvet.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜18:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

534 Oxley Ave, Redcliffe QLD 4020

Open in Google Maps

Parking

TAFE carpark

464m
64-68 Klingner Rd, Redcliffe QLD 4020, Australia

Public Car Park

489m
2 Shields St, Redcliffe QLD 4020, Australia

Redcliffe State High School Carpark

639m
Klingner Rd, Redcliffe QLD 4020, Australia

Redcliffe Jetty Coach Parking

786m
Redcliffe QLD 4020, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Scarborough Veterinary Surgery is at 534 Oxley Ave, Redcliffe QLD 4020, and the easiest way to reach it is to drive as there’s no train or light-rail station within walking distance. Use Google Maps to check the nearest bus route for your trip. There is on-site parking, plus nearby options like the TAFE carpark (about a 6‑minute walk), the 24‑hour Public Car Park (about a 6‑minute walk) and Redcliffe State High School Carpark (about an 8‑minute walk).

They’re open Monday to Friday, 8:00 am to 6:00 pm, and closed on Saturday and Sunday. Hours may vary on public holidays, so check the website or call ahead to confirm.

You can call the clinic on (07) 3203 4095. For more information, visit http://www.scarboroughvet.com.au/ or drop in at 534 Oxley Ave, Redcliffe QLD 4020 during opening hours.

To book, call the clinic during opening hours and the team will arrange a suitable time. If your pet’s issue is urgent, call ahead—reviewers note the clinic often squeezes in emergencies and has stayed back after hours when needed.

Veterinary fees in Australia aren’t regulated and vary by clinic, pet and treatment, and Medicare doesn’t cover pets. For an accurate current quote, call the clinic and ask for an itemised written estimate for any procedure (especially dental work) so you know what’s included. If you need care after hours, be aware fees are typically higher. Consider pet insurance for future costs and ask about any payment‑plan or pet‑insurance gap options available.

Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or third‑party payment plans. Call ahead to confirm what this clinic accepts before your visit.

Yes—reviews indicate they prioritise urgent cases and often squeeze in emergencies, with staff sometimes staying back after hours. Availability can vary, so call first to check if they can see your pet urgently, especially outside standard hours.

Yes—there’s parking on site, plus nearby public options: TAFE carpark (~464 m, about a 6‑minute walk), a 24‑hour Public Car Park (~489 m, about a 6‑minute walk) and Redcliffe State High School Carpark (~639 m, about an 8‑minute walk). Arrive a little early if the clinic is busy.

Services highlighted include dentistry and dental extractions, general surgery and desexing, onsite diagnostic imaging (ultrasound and scans), emergency and urgent appointments, behaviour and anxiety‑friendly handling, and pet travel/export certification assistance.

The clinic is well regarded with a 4.4/5.0 rating from 169 reviews, with praise for friendly, caring staff, knowledgeable vets, clear communication, follow‑up calls and gentle handling of nervous pets, including fitting in urgent cases. Common feedback notes pricing concerns such as higher‑than‑expected fees or estimates changing close to procedures, occasional waits, and an isolated scheduling mix‑up.

Help with one question

Your report helps the next owner feel a little more certain.

Have you ever been seen here successfully without a reservation?

Based on 0 owner reports

Anonymous, about 3 seconds

Other veterinary clinics near Redcliffe

4.9
122 reviews
22 Ashmole Road, Redcliffe QLD 4020
#exoticPetExperts#avianSpecialists#smallMammalCare+13
More info
Source: Google Maps
Last updated: 30 June 2026