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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s deep expertise with exotics—especially birds, guinea pigs, rats, reptiles and chickens—and the excellent outcomes from thorough exams and skilled procedures (from egg removal to fracture care). Many highlighted genuinely compassionate, patient care, gentle handling, and clear, reassuring communication. People also noted friendly reception and nursing staff, reasonable pricing, and a tidy, welcoming clinic with easy parking.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A small number of comments mentioned an extended wait on one visit, and one owner felt the communication was too technical and that they were pushed toward additional tests and costs. Another rat owner felt husbandry advice and antibiotic duration were off the mark. These were isolated among many glowing reports.
🏥Clinic Specialties
- Avian medicine and surgery
- Small mammal care (rats and guinea pigs)
- Reptile health and husbandry
- Poultry and waterfowl veterinary care
- Wildlife triage and rescue support
- Compassionate palliative and euthanasia care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead if your exotic pet needs urgent care—reviews note they often squeeze in emergencies.
- Bring detailed husbandry information (diet, enclosure, routines) to help the vets tailor diagnostics and treatment.
- Allow a little extra time for appointments as consults are thorough and, on rare occasions, waits can occur.
- There is on-site parking; arriving a few minutes early makes the visit smoother.
- If facing end-of-life decisions, ask about the private grief room and keepsakes like paw or footprints.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜13:00 | |||||||
| 09:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The Exotics Vet is at 22 Ashmole Road, Redcliffe QLD 4020. It’s about an 18-minute walk from Kippa-Ring Station (bus). If you’re driving, there is on-site parking at the clinic and street parking is usually available nearby—please check local signage.
They’re open Monday to Friday 9:00 am–5:00 pm and Saturday 9:00 am–1:00 pm, and closed on Sundays.
You can call (07) 3060 2112 or use the contact options on their website: https://theexoticsvet.com/.
You can book by calling the clinic or submitting a request via their website at https://theexoticsvet.com/; online booking or an enquiry form is typically available.
Veterinary fees in Australia aren’t regulated and vary by clinic and case, so the best way to get an accurate figure is to call the clinic for a current quote. If your pet may need tests, imaging, surgery or hospital care, ask for an itemised written estimate before proceeding. Pet insurance can help with eligible costs, and some clinics offer gap claims or payment plans—ask what options are available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some may support pet-insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
Reviews note they often fit in urgent cases during opening hours, but the clinic does not list a 24/7 or on‑call after-hours service. For urgent needs, call to enquire; for after-hours emergencies, search for the nearest 24/7 emergency vet and call ahead before travelling.
Yes—there is on-site parking at the clinic, and street parking is typically available in the surrounding area; remember to check local signage.
Yes—this clinic focuses on exotic species, including birds, guinea pigs, rats, reptiles, and poultry/waterfowl, and they also support wildlife triage and rescue.
Pet owners rate The Exotics Vet 4.9 out of 5.0 from 122 reviews. Feedback highlights deep expertise with exotics, compassionate and gentle handling, clear communication, reasonable pricing, a clean, welcoming clinic and easy parking; a few noted occasional waits or preferred simpler language during discussions.
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