256 reviews
18 Raglan Street, St Lucia QLD 4067
#compassionateCare#experiencedVet#honestPricing+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s exceptional bedside manner and unhurried, clear communication. Many noted thorough diagnostics and great outcomes, including picking up issues others had missed, along with regular updates during procedures. Anxious pets were handled gently with treats and patience, and the modern, spotless clinic felt calm and welcoming. Fair, not‑pushy pricing and helpful guidance for new puppy parents were also frequently highlighted.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. The only recurring minor point was that the waiting room can get busy at times, likely due to demand. Otherwise, there were no consistent concerns raised about costs, cleanliness, or clinical outcomes.
🏥Clinic Specialties
- Dentistry and dental procedures
- Puppy school and new‑owner education
- Palliative and end‑of‑life care with goodbye room
- Transparency room allowing owners to stay during anaesthesia
- Thorough diagnostics and second opinions
- Emergency care and same‑day appointments
🏷️Keywords
#compassionateCare#thoroughDiagnostics#clearCommunication#constantUpdates#anxietyHandling#transparencyRoom#endOfLifeSupport#puppySchool#reasonablePricing#sameDayAppointments#emergencyCare#modernFacilities#cleanAndCalm#friendlyStaff#patientNotRushed
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious, let the team know—they use gentle handling and plenty of treats to keep visits calm.
- Ask about the transparency room if your pet is having a procedure so you can stay until they drift off and be there when they wake.
- For seniors or difficult goodbyes, request the dedicated goodbye room for a peaceful, unhurried experience.
- Call ahead for urgent issues; reviews mention the clinic fitting pets in the same day and even staying late in emergencies.
- Bring your questions—vets here explain options clearly, share test results, and can provide personalised take‑home instructions.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
CSIRO Carpark (80B)
520mLevel 3/301 Carmody Rd, St Lucia QLD 4067, Australia
UQ Parking (P12)
562mCollege Rd, St Lucia QLD 4067, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vets in the Village is at 245 Hawken Dr, Saint Lucia QLD 4067. It’s about a 25‑minute walk from Yeronga train station (train) or roughly 28 minutes from Dutton Park station; as both are a fair walk, consider driving or a bus. Nearby parking includes CSIRO Carpark (80B) and UQ Parking (P12), each about a 7‑minute walk.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–12:00 pm; closed Sunday.
Call (07) 3377 3400. You can also visit http://vetsinthevillage.com.au/ for information and directions.
Book by calling the clinic during opening hours; for urgent issues, call to ask about same‑day availability. You can also check the website for current booking options.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. Call the clinic for a current quote, and if a procedure is recommended, ask for an itemised written estimate. If you need emergency or after‑hours care, be aware fees are typically higher. Pet insurance and some payment‑plan services may help with costs; check your policy and ask what the clinic can accept.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what’s available at this clinic.
Yes—reviews and the clinic’s listed services note emergency care and same‑day appointments. Availability can vary, so call ahead for urgent cases and to confirm after‑hours arrangements.
Yes—CSIRO Carpark (80B) and UQ Parking (P12) are each about a 7‑minute walk from the clinic; allow time to park and walk.
Services highlighted include dentistry and dental procedures, puppy school and new‑owner education, thorough diagnostics and second opinions, a transparency room so you can stay during anaesthesia, dedicated palliative and end‑of‑life care with a goodbye room, and emergency care with same‑day appointments.
Pet owners rate the clinic 5.0 out of 5 (113 reviews), praising gentle handling of anxious pets, clear unhurried communication, thorough diagnostics with great outcomes, fair not‑pushy pricing, regular updates during procedures, and a modern, spotless, calm clinic; the only minor note was that the waiting room can get busy.
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Last updated: 30 June 2026