149 reviews
13 Marshall Lane, Kenmore QLD 4069
#compassionateCare#skilledVets#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, empathetic teams and the calm, professional way vets and nurses handled pets in their own homes. Many said home visits dramatically reduced stress for anxious, elderly or hard‑to‑transport animals, with clear explanations of diagnoses, options and costs given before proceeding. Multiple reviews highlighted dignified, compassionate in‑home euthanasia and noted good value or pricing comparable to regular clinics, plus responsive same‑day or weekend help.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, a few themes came up. Some owners felt pricing transparency could be better, citing unexpected follow‑up charges, medication mark‑ups and script fees, and a small number perceived a money‑first approach. There were isolated service hiccups such as a missed booking, slow or absent telehealth responses, and frustration that the clinic isn’t a true emergency service despite some advertising to that effect; one person also mentioned difficult parking at the clinic. A handful of reviewers disagreed with diagnoses or treatments, so a second opinion was occasionally sought.
🏥Clinic Specialties
- In‑home consultations, vaccinations and microchipping
- Palliative care and peaceful at‑home euthanasia
- Oncology and chemotherapy management for cats
- Soft‑tissue surgery and obstruction removal
- Senior pet care and chronic disease management
- Avian and small‑pet medicine
🏷️Keywords
#compassionateCare#houseCallConvenience#greatForAnxiousPets#clearCommunication#gentleHandling#endOfLifeCare#sameDayService#weekendAvailability#afterHoursSupport#goodValueForMoney#pricingTransparencyIssues#occasionalNoShows#emergencyServiceLimits#knowledgeableTeam#responsiveAdmin#secondOpinionEncouraged
Overall Ratings
🐾Tips for Pet Owners
- Ask for a full cost rundown upfront, including follow‑up visit fees, medication prices and any script or after‑hours charges.
- If your case is urgent, call to confirm they can attend; for life‑threatening emergencies have a backup emergency clinic ready.
- Share your pet’s history and concerns at the start and confirm next steps; the teams are happy to explain treatment options and expected costs.
- For anxious or hard‑to‑handle pets, prepare a quiet space and favourite treats; the mobile team uses gentle, fear‑free handling and can transport to clinic if needed.
- If tablets are hard to give, ask about alternatives such as liquid, compounded medications or administration tips during the visit.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜00:00 | |||||||
| 07:00〜23:59 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
OLR Church Car Park
142m7 Kenmore Rd, Kenmore QLD 4069, Australia
Carpark
219mKenmore QLD 4069, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The House Call Vet - Kenmore Surgery is at Unit 2/4 Merlin Terrace, Kenmore QLD 4069 in Brisbane. As there isn’t a train, metro or light-rail station within easy walking distance, driving is usually most convenient. Nearby parking includes OLR Church Car Park (about a 2‑minute walk) and a 24‑hour car park roughly 3 minutes away. If you prefer public transport, check Google Maps for the nearest bus route to Merlin Terrace.
They’re open daily from 7:00 am to 12:00 am (midnight), Monday to Sunday.
You can call 1300 838 868 or visit http://thcv.com.au/ for enquiries.
Book online via http://thcv.com.au/ or call to arrange a home visit or a clinic appointment at the Kenmore Surgery; same‑day and weekend bookings may be available depending on availability.
Veterinary fees in Australia aren’t regulated and vary by clinic and case, so call the clinic for a current quote and ask for an itemised written estimate for any procedures. If you need after‑hours care, be aware fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment‑plan or gap‑claim options—ask what’s available for your situation.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this surgery accepts.
They provide after‑hours support and weekend availability for house calls where possible, but they’re not a 24/7 emergency hospital. For urgent cases, call to confirm they can attend; for life‑threatening emergencies, go directly to a dedicated emergency vet.
Yes—parking is available nearby at OLR Church Car Park (about a 2‑minute walk) and a 24‑hour car park roughly 3 minutes away. A few reviewers noted parking can be tricky at peak times, so allow extra time.
They offer in‑home consultations, vaccinations and microchipping; palliative care and peaceful at‑home euthanasia; oncology and chemotherapy management for cats; soft‑tissue surgery and obstruction removal; senior pet care and chronic disease management; and avian and small‑pet medicine.
Pet owners rate it highly at 4.7/5.0 from 368 reviews, praising the caring, empathetic teams, calm in‑home handling that reduces stress, clear explanations of options and costs, and compassionate in‑home euthanasia. Some feedback asks for better pricing transparency and mentions occasional booking/response hiccups and that it isn’t a true emergency service, with one note about tricky parking.
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Last updated: 30 June 2026