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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, empathetic team across vets, nurses and reception, noting clear explanations and genuine affection for animals. Many cited swift, effective help in emergencies and serious cases, with several accounts of life‑saving care and thorough follow‑up. People also appreciated being fit in quickly (even during busy periods), practical advice without pushy upselling, and compassionate end‑of‑life support.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, with only a few concerns. Several owners felt prices were high, especially for take‑home medications and a dental bill that didn’t match a promo expectation, and one person noted limited response when they raised a pricing concern. A single case mentioned missed diagnosis and confusion about taking bloods on a Saturday, and another caller felt product advice wasn’t tailored to their request. Overall, these were outliers amid strong satisfaction.
🏥Clinic Specialties
- Emergency and critical care
- End-of-life and euthanasia support
- Feline medicine and cat-friendly handling
- Ophthalmology (eye problems)
- Orthopaedic surgery coordination (TPLO via specialist)
- Large-animal and farm callouts
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for emergencies so the team can prepare and get you straight in on arrival.
- Ask for itemised quotes and clarify any promo exclusions upfront, especially for dentistry and take‑home medications.
- Discuss your budget and treatment options; reviewers noted the vets can offer practical plans without unnecessary add‑ons.
- If your pet’s condition worsens or you’re uncertain about a diagnosis, request a prompt recheck or further testing.
- For farm or large animals, phone to organise a paddock visit if needed.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:00 | |||||||
| 08:30〜18:00 | |||||||
| 09:00〜14:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Castlemaine Station
569mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Castlemaine Veterinary Clinic is at 58 Hargraves St, Castlemaine VIC 3450. As there isn’t a train or light-rail station within easy walking distance, driving is usually the simplest option, or check Google Maps for the nearest bus route. Street parking is typically available on Hargraves St and nearby—please check local signage for time limits.
They’re open Monday 8:30am–6:00pm, Tuesday 8:30am–5:00pm, Wednesday 8:30am–6:00pm, Thursday 8:30am–5:00pm, Friday 8:30am–5:00pm, and Saturday 9:00am–2:00pm. Closed Sunday. Hours may vary on public holidays—call ahead to confirm.
You can call the clinic on (03) 5470 6300. For more information, visit https://castlemainevet.net.au/.
You can book by calling the clinic or visiting their website to enquire. For urgent cases, please call ahead before arriving so the team can prepare.
Consultation fees vary by clinic in Australia and aren’t government‑regulated, and Medicare doesn’t cover pets. Please call the clinic for a current quote and, for any procedure, ask for an itemised written estimate. If you need after‑hours care, fees are typically higher. If you have pet insurance, ask how claims are handled; some clinics also offer payment options like instalment plans or gap claims—ask what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
They provide emergency and critical care—please call ahead so the team can prepare and get you straight in on arrival. For after‑hours needs, call first to confirm their arrangements or referral options, as availability can vary.
Yes—street parking is typically available on and around Hargraves St near the clinic; be sure to check signage for any time limits.
Services highlighted include emergency and critical care, compassionate end‑of‑life and euthanasia support, feline medicine with cat‑friendly handling, ophthalmology (eye problems), orthopaedic surgery coordination such as TPLO with a visiting specialist, and large‑animal/farm callouts (phone ahead to organise a paddock visit).
Pet owners rate the clinic highly at 4.7/5.0 from 157 reviews. Feedback praises a caring, empathetic team with clear communication, swift help in emergencies, thorough follow‑up, practical advice without pushy upselling, and compassionate end‑of‑life support. A few mentioned pricing concerns (especially take‑home medications and a dental promo mismatch) and rare issues like a missed diagnosis or unclear product advice, but overall satisfaction is strong.
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