157 reviews
58 hargraves st castlemaine vic 3450
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, clear communication and skilled clinical care. Many cited prompt emergency response that saved pets, thorough explanations, and very gentle support around end‑of‑life care. Reviewers also highlighted friendly front‑of‑house staff, quick appointments when needed, and helpful admin like insurance paperwork.
💬Common Feedback & Suggestions
Feedback was overwhelmingly positive, with only a few concerns raised. Several reviewers felt pricing could be high, mentioning medication mark‑ups and dental costs/promotions that didn’t cover extractions. One review reported a missed heart condition and confusion about whether bloods could be taken on a Saturday, and another felt phone advice about supplements was unhelpful. Otherwise, comments were strongly in favour of the clinic’s care and professionalism.
🏥Clinic Specialties
- Emergency and critical care
- Dentistry and dental extractions
- Ophthalmology and eye care
- End-of-life and euthanasia support
- Orthopaedic surgery coordination (TPLO)
- Wildlife and small mammal care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#emergencyResponse#gentleHandling#endOfLifeSupport#easyAppointments#knowledgeableVets#insuranceHelp#pricingConcerns#medicationMarkup#fairOptionsDiscussed#longTermClients#ophthalmologyCare#wildlifeAndExotics
Overall Ratings
🐾Tips for Pet Owners
- If it’s an emergency, phone ahead—they’ve been able to triage and see pets immediately.
- Ask for a written estimate and clarify what any dental promotions do and don’t cover (e.g. extractions).
- Discuss medication pricing up front and ask about alternatives or scripts if cost is a concern.
- Bring your pet insurance details; staff have helped owners with claim paperwork.
- If booking on a Saturday, confirm which diagnostics (like blood tests) are available on the day.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:00 | |||||||
| 08:30〜18:00 | |||||||
| 09:00〜14:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Castlemaine Station
569mKennedy St, Castlemaine VIC 3450, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Castlemaine Veterinary Clinic is in Castlemaine, VIC 3450. There isn’t a train or light‑rail station within easy walking distance, so driving is usually best. Street parking is typically available nearby—please check local signage. If you prefer public transport, use Google Maps to find the nearest bus route and stop.
Opening hours are: Mon 8:30 am–6:00 pm, Tue 8:30 am–5:00 pm, Wed 8:30 am–6:00 pm, Thu 8:30 am–5:00 pm, Fri 8:30 am–5:00 pm, Sat 9:00 am–2:00 pm, Sun closed. Hours may change on public holidays—call ahead to confirm.
You can call (03) 5470 6300. You can also visit https://castlemainevet.net.au/ for more information.
Call during opening hours to book an appointment. For urgent cases, phone ahead so the team can triage and advise the fastest option. You can also check the clinic’s website for current booking information.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and by case, and Medicare doesn’t cover pets. Please call the clinic for a current consultation quote, and if a procedure is recommended, ask for an itemised written estimate. If you need help after hours, fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment‑plan options—ask what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some can process pet‑insurance gap claims or offer payment plans. As accepted methods vary by clinic, please call ahead to confirm what this clinic accepts.
The clinic is noted for emergency and critical care; dentistry and dental extractions; ophthalmology and eye care; end‑of‑life and euthanasia support; orthopaedic surgery coordination (e.g. TPLO); and wildlife and small mammal care.
It’s highly rated at 4.7/5 from 157 reviews. Owners praise compassionate, gentle care, clear communication, prompt emergency response, thorough explanations, friendly front‑of‑house staff, quick appointments when needed, and helpful insurance paperwork support. A few mentioned pricing felt high at times (e.g. medication mark‑ups, dental extras) and isolated concerns about missed issues or Saturday diagnostics, but overall feedback strongly recommends the clinic.
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Last updated: 10 July 2026