236 reviews
48 vic st ballarat vic 3350
#compassionateCare#clearExplanations#gentleWithNervousPets+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ compassion and clinical skill, noting thorough explanations, careful follow‑up, and genuine care for both pets and people. Many mention outstanding support around end‑of‑life decisions, including considerate handling and condolence letters, as well as the team fitting in urgent or after‑hours cases and providing reassuring updates.
💬Common Feedback & Suggestions
While most feedback is positive, several reviewers raised concerns about pricing, citing high costs, perceived mark‑ups, and upselling. A handful mentioned inconsistent communication or admin issues (e.g., unauthorised treatments, difficulty with medication refills, appointment mix‑ups, or being turned away when the clinic was at capacity). There were isolated but serious complaints about end‑of‑life handling and a small‑pet nail trim incident, plus one report of errors with memorial items after cremation. Occasional comments also mentioned rude interactions at reception or delays when the clinic was running behind.
🏥Clinic Specialties
- Emergency and after-hours care
- End-of-life and euthanasia support
- Dentistry and dental extractions
- Bird and avian medicine
- Desexing and routine surgery
- Feline medicine and anxiety-aware handling
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExplanations#followUpCalls#endOfLifeSupport#emergencyCare#afterHoursService#avianCare#dentalProcedures#routineDesexing#anxietyAwareHandling#longTermLoyalty#cleanClinic#pricingHigh#upsellingConcerns#communicationIssues
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate and discuss alternatives before treatment to avoid bill shock, especially for medications and diagnostics.
- Confirm the clinic’s policy on prescription refills and whether a recheck is required before a repeat script.
- If your pet is anxious or is a cat that prefers quiet, request calm handling and, if available, a separate room away from dogs.
- For emergencies or after‑hours help, call ahead so the team can prepare and advise on the best time to come in.
- If arranging cremation or memorial items, double‑check wording and details at the time of ordering to prevent errors.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Parking
546m113 Humffray St S, Bakery Hill VIC 3350, Australia
31 Field Street Car Park
694m31 Field St, Ballarat Central VIC 3350, Australia
Lydiard St Parking
742mLydiard St, Soldiers Hill VIC 3350, Australia
King Of Ballarat Parking
772mBallarat East VIC 3350, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Eastwood Veterinary Clinic is at 81 Mair St East, Ballarat East VIC 3350. There isn’t a train or light‑rail station within easy walking distance, so driving is usually best. Street parking is typically available nearby—check local signage for time limits or restrictions. If you’re using public transport, check Google Maps for the nearest bus options to plan your trip.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 9:00 am–1:00 pm; closed on Sunday. Hours may vary on public holidays—call ahead to confirm.
You can contact Eastwood Veterinary Clinic on (03) 5331 1918. For more information, visit http://www.eastwoodvet.com.au/.
Book by calling the clinic to arrange a suitable time. For emergencies or after‑hours help, call ahead so the team can advise and prepare.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. Call the clinic for their current consult fee and ask for an itemised written estimate before any procedures or diagnostics. Because this clinic offers after‑hours care, be aware that fees are typically higher outside normal hours. If you have pet insurance, check your policy; some clinics also offer payment‑plan options or insurance gap claims—ask what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may offer pet‑insurance gap claims or payment plans. Call ahead to confirm what this clinic accepts before your visit.
Yes—Eastwood Veterinary Clinic provides emergency and after‑hours care. Call ahead for advice and so the team can prepare; availability can vary during busy periods.
Yes, street parking is typically available near the clinic on Mair St East and surrounding streets—be sure to check local signage for any time limits or restrictions.
Services highlighted by pet owners and the clinic include emergency and after‑hours support, end‑of‑life and euthanasia care, dentistry and dental extractions, bird/avian medicine, desexing and routine surgery, and feline medicine with anxiety‑aware handling.
Pet owners rate it 4.5/5.0 from 272 reviews. Reviewers frequently praise the vets’ compassion, clinical skill, clear explanations, careful follow‑up, and considerate end‑of‑life support, with the team often fitting in urgent cases and providing reassuring updates. Common feedback includes concerns about pricing and occasional upselling, some communication or admin issues (like script refills or booking mix‑ups), occasional delays or brusque reception interactions, and a few isolated complaints about end‑of‑life handling, a small‑pet nail‑trim incident, and an error with memorial items.
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Last updated: 10 July 2026