Eastwood Veterinary Clinic

What owners report about visiting

1 community reports|1/5 details added|Updated 8/7

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praise the clinic for its compassionate, friendly team and knowledgeable vets who explain things clearly and take time with pets. Many describe excellent care across surgeries and dental work, prompt help in emergencies, and thoughtful follow‑ups such as calls and condolence letters. Several mention gentle, respectful support during end‑of‑life visits and considerate handling of anxious animals, including cats.

💬Common Feedback & Suggestions

While most reviews are positive, recurring concerns focus on pricing—marked‑up medications, perceived upselling, and unexpected or higher‑than‑quoted bills. A few report brusque or rude front‑desk interactions, administrative errors (including a memorial item mistake), difficulties obtaining medication refills, and occasional appointment mix‑ups or delays. There are isolated but serious complaints about case management and diagnostics around emergencies or euthanasia access, though these are in the minority.

🏥Clinic Specialties

  • End-of-life and euthanasia support
  • Emergency and after-hours care
  • Dentistry and dental extractions
  • Desexing and routine surgery
  • Avian and small pet care
  • Anxiety-aware handling for cats and dogs

🏷️Keywords

#compassionateCare#knowledgeableVets#clearCommunication#endOfLifeSupport#afterHoursSupport#friendlyStaff#thoroughExams#anxiousPetHandling#avianAndSmallPets#surgeryAndDentistry#followUpCalls#pricingConcerns#upsellingConcerns#rudeReceptionReports#appointmentIssues#medRefillIssues#longTermClients

Overall Ratings

🐾Tips for Pet Owners

  • Ask for an itemised estimate and confirm that no extra tests or treatments will be done without your approval to avoid surprise charges.
  • If costs are a concern, discuss medication options and whether a written prescription is possible before committing to in‑clinic purchases.
  • For anxious pets, request a quiet space or outline handling preferences in advance so staff can tailor stress‑reduction measures.
  • Book ahead and reconfirm your appointment, especially for first‑time or urgent visits, as a few reviewers reported scheduling limits or mix‑ups.
  • When arranging cremation or memorial items, double‑check all details (spelling, inclusions) at the time of booking to prevent errors.
📊 **Overall Ratings** - Medical Expertise: 87% satisfied - Service Attitude: 84% satisfied - Convenience: 63% satisfied - Pricing: 39% satisfied - Cleanliness: 90% satisfied - Recommendability: 90% satisfied 👍 **What Pet Owners Praised** Owners consistently praise the clinic for its compassionate, friendly team and knowledgeable vets who explain things clearly and take time with pets. Many describe excellent care across surgeries and dental work, prompt help in emergencies, and thoughtful follow‑ups such as calls and condolence letters. Several mention gentle, respectful support during end‑of‑life visits and considerate handling of anxious animals, including cats. 💬 **Common Feedback & Suggestions** While most reviews are positive, recurring concerns focus on pricing—marked‑up medications, perceived upselling, and unexpected or higher‑than‑quoted bills. A few report brusque or rude front‑desk interactions, administrative errors (including a memorial item mistake), difficulties obtaining medication refills, and occasional appointment mix‑ups or delays. There are isolated but serious complaints about case management and diagnostics around emergencies or euthanasia access, though these are in the minority. 🏥 **Clinic Specialties** - End-of-life and euthanasia support - Emergency and after-hours care - Dentistry and dental extractions - Desexing and routine surgery - Avian and small pet care - Anxiety-aware handling for cats and dogs 🏷️ **Tags** #compassionateCare #knowledgeableVets #clearCommunication #endOfLifeSupport #afterHoursSupport #friendlyStaff #thoroughExams #anxiousPetHandling #avianAndSmallPets #surgeryAndDentistry #followUpCalls #pricingConcerns #upsellingConcerns #rudeReceptionReports #appointmentIssues #medRefillIssues #longTermClients 🐾 **Tips for Pet Owners** - Ask for an itemised estimate and confirm that no extra tests or treatments will be done without your approval to avoid surprise charges. - If costs are a concern, discuss medication options and whether a written prescription is possible before committing to in‑clinic purchases. - For anxious pets, request a quiet space or outline handling preferences in advance so staff can tailor stress‑reduction measures. - Book ahead and reconfirm your appointment, especially for first‑time or urgent visits, as a few reviewers reported scheduling limits or mix‑ups. - When arranging cremation or memorial items, double‑check all details (spelling, inclusions) at the time of booking to prevent errors.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(03) 5331 1918
Official website
eastwoodvet.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜18:00
09:00〜13:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

Open in Google Maps

Parking

Parking

546m
113 Humffray St S, Bakery Hill VIC 3350, Australia

31 Field Street Car Park

694m
31 Field St, Ballarat Central VIC 3350, Australia

Lydiard St Parking

742m
Lydiard St, Soldiers Hill VIC 3350, Australia

King Of Ballarat Parking

772m
Ballarat East VIC 3350, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Eastwood Veterinary Clinic is in Ballarat East, VIC 3350. Public transport is limited nearby, so driving is usually easiest; street parking is typically available—please check local signage. If you’re using public transport, use Google Maps to plan the nearest bus route.

They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 9:00 am–1:00 pm, and closed on Sundays. Hours can change, so call ahead to confirm before you travel.

To contact Eastwood Veterinary Clinic, call (03) 5331 1918. You can also visit http://www.eastwoodvet.com.au/ for general information.

You can book by calling the clinic or by visiting http://www.eastwoodvet.com.au/ to enquire or find the latest booking options. If your pet is anxious or needs a longer consult, mention this when booking.

Veterinary fees in Australia aren’t regulated and vary by clinic and case, so call the clinic for a current consultation quote. For any procedure, ask for an itemised written estimate and clarify what’s included. Because this clinic offers after-hours support, be aware that after-hours fees are typically higher. If you have pet insurance or prefer payment-plan options, ask about how claims or third-party plans are handled.

Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); call ahead to confirm what this clinic accepts. Some clinics also support pet-insurance gap claims or payment plans (e.g., VetPay, Afterpay, GapOnly), so ask what’s available.

Yes—reviews and clinic info indicate they provide emergency and after-hours care. Availability can vary, so call ahead first; note that after-hours surcharges usually apply.

Street parking is typically available near the clinic in Ballarat East; check local signs for any time limits or restrictions and allow a little extra time during busy periods.

Noted services include: emergency and after-hours care; end-of-life and euthanasia support; dentistry and dental extractions; desexing and routine surgery; avian and small-pet care; and anxiety-aware handling for cats and dogs.

Pet owners rate the clinic 4.5/5 (272 reviews), often praising the compassionate, friendly team, clear explanations, careful surgeries/dentistry, prompt help in emergencies and thoughtful follow-ups. Some reviews raise concerns about pricing (including medication mark-ups or unexpected extras), occasional brusque reception interactions, admin errors, medication-refill difficulties and appointment mix-ups or delays.

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Other veterinary clinics near Ballarat East

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Last updated: 10 July 2026