12 reviews
Level 2/44 Victoria Street, Central, Wellington 6011, New Zealand
#goodWork#greatJob#hardWorkingStaff+9
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What owners say
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
Awaiting owner input on wait times.
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers most often praised helpful, friendly staff and good service, especially around phone support, account keeping and movement-related processes. Several comments also describe the website or online site as easy to use, well designed, or useful for keeping track of stock. A small number of reviews support the organisation’s wider TBfree, pest control and animal conservation work.
💬Common Feedback & Suggestions
The reviews are mixed rather than clinic-style veterinary feedback, and several concerns relate to operating hours, phone delays, mobile usability and confusion when ordering ASD forms by phone. A few reviewers strongly objected to 1080 use and wildlife impacts, while others defended the pest-control work. There were no clear comments about pricing or facility cleanliness, so those areas are not evidenced by the review text.
🏥Clinic Specialties
- Stock account management
- Animal movement phone support
- ASD form ordering support
- TBfree pest control work
- Animal conservation programmes
🏷️Keywords
#helpfulStaff#friendlyService#phoneSupport#accountKeeping#stockManagement#easyWebsite#mobileUsabilityIssues#phoneDelays#operatingHoursConcern#asdForms#tbfree#pestControl#animalConservation#1080Concerns#mixedFeedback
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- If you need phone support, allow extra time as one reviewer mentioned answer delays during busy break periods.
- For online tasks, use a desktop if possible, as one review found the mobile experience a bit hard.
- Check operating hours before calling, since one reviewer reported an issue with the phone line being outside hours earlier than advertised.
- Have ASD form or movement details ready before phoning, as some reviewers were using the service for stock and movement records.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Level 9/15 Willeston Street, Wellington Central, Wellington 6011, New Zealand
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Parking
Wilson Parking - Victoria Street
29m15/21 Victoria Street, Wellington Central, Wellington 6011, New Zealand
Wilson Parking - Queens Wharf
138m1 Jervois Quay, Wellington Central, Wellington 6011, New Zealand
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229m80 Boulcott Street, Wellington Central, Wellington 6011, New Zealand
Grey Street Carpark
236m2 Grey Street, Wellington Central, Wellington 6011, New Zealand
Gilmer Terrace
256m2 Gilmer Terrace, Wellington Central, Wellington 6011, New Zealand
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
OSPRI is listed in Wellington Central, Wellington 6011, but no street address was provided in the source data. No train, ferry or light-rail station was found within walking distance, so check Google Maps for the nearest bus route or consider driving. Street parking is typically available in the suburb, but check local signage before leaving your vehicle.
OSPRI is open Monday to Friday from 8:00 am to 5:00 pm. No weekend opening hours were provided, so check before visiting or calling outside standard weekday hours.
You can contact OSPRI by phone on 0800 482 463, or visit the website at http://www.ospri.co.nz/. Calling is likely best for stock account, animal movement or ASD form support enquiries.
To arrange support with OSPRI, use the website or call to enquire during weekday opening hours. Have your stock account, animal movement or ASD form details ready so staff can help more efficiently.
Veterinary and animal-service fees in New Zealand vary by provider and are not government-regulated. ACC does not cover pets, and there is no public veterinary fee schedule, so call OSPRI for a current quote and ask for an itemised written estimate before any procedure or paid service. Pet owners commonly compare private pet insurance or payment-plan options in general, but confirm any available payment arrangements directly with the provider.
Most New Zealand animal-service and veterinary providers commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go, Apple Pay or Google Pay, and sometimes cash, but the source data does not list OSPRI's payment methods. Call ahead to confirm what payment options are available before you visit or arrange services.
OSPRI is associated in the review summary with stock account management, animal movement phone support, ASD form ordering support, TBfree pest control work and animal conservation programmes. The available data reads more like organisation and livestock movement support than a general companion-animal veterinary clinic, so pet owners should confirm whether their specific need is handled there.
OSPRI has a 3.8 out of 5 rating from 23 reviews, with mixed feedback. Reviewers often mention helpful, friendly staff, good phone support, account keeping and an easy-to-use website, while concerns include phone delays, operating-hours confusion, mobile usability issues and differing views on pest-control work.
Map
Clinic Address
Level 9/15 Willeston Street, Wellington Central, Wellington 6011, New Zealand
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
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Source: Google Maps
Last updated: 16 July 2026