What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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Your experience helps too
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team for kind, friendly and compassionate care, especially with nervous cats and dogs, end-of-life visits, and distressed owners. Many reviews describe knowledgeable vets and nurses who explain conditions, options and aftercare clearly, with several owners noting good outcomes after accidents, illness, desexing, blood tests and ongoing treatment. The clinic is also appreciated for cat-conscious touches such as separate waiting areas and raised carrier spaces, plus thoughtful follow-up gestures like cards, paw prints and keepsakes after a pet has passed.
💬Common Feedback & Suggestions
The reviews are strongly positive overall, but the negative feedback is quite clear where it appears. A small group of owners describe rude or judgmental communication from particular staff, poor phone manner, delayed follow-up, and difficulty getting urgent appointments. Pricing feedback is mixed: several owners found costs fair or reasonable, while a few felt charged extra, found the clinic expensive, or were surprised by larger bills.
🏥Clinic Specialties
- Cat care and cat-friendly handling
- Desexing and post-operative updates
- Urgent injury and illness care
- Blood tests and treatment planning
- End-of-life care and cremation support
- Puppy classes and early pet guidance
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious, mention this when booking; several owners said staff handled shy, stroppy or vet-wary pets gently.
- For urgent concerns, call early and be specific about symptoms, as a few reviews mention difficulty getting fast appointments.
- Ask for a cost estimate and what may change the final bill, especially for tests, overnight stays or procedures.
- If you are arranging cremation or end-of-life care, ask about keepsakes such as paw prints, cards or fur clippings, which many owners valued.
- Cat owners may want to use the separate cat waiting area and raised carrier spaces to help reduce stress.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
No condition data available yet
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:30 | |||||||
| 08:00〜19:00 | |||||||
| 09:00〜16:30 | |||||||
| 10:00〜16:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Johnsonville Station Cycle Parking
220mLocky Dock Bike Parking
222mParking
284mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
CareVets Johnsonville is located in Johnsonville, Wellington 6037. No train, ferry or light-rail station was found within easy walking distance, so driving is likely the simplest option, or you can check Google Maps for the nearest Wellington bus route. Street parking is typically available in the suburb, but check local signage before leaving your vehicle.
CareVets Johnsonville is open Monday to Wednesday 8:00am-6:30pm, Thursday 8:00am-7:00pm, Friday 8:00am-6:30pm, Saturday 9:00am-4:30pm, and Sunday 10:00am-4:00pm. Hours can change on public holidays, so call ahead to confirm before visiting.
You can contact CareVets Johnsonville by calling 04 478 3709 or visiting the CareVets website at http://carevets.co.nz/. Calling is the best option for appointment availability, urgent concerns, fee estimates and current opening-hour changes.
To book an appointment at CareVets Johnsonville, contact the clinic directly through its phone line or website. If your pet is anxious, injured or unwell, mention the symptoms and temperament when booking so the team can advise the most suitable appointment timing.
Consultation fees at CareVets Johnsonville can vary, and veterinary fees in New Zealand are set by each clinic rather than by a government fee schedule. Call the clinic for a current quote, and for tests, surgery, urgent care or other procedures, ask for an itemised written estimate before treatment. There is no public scheme or ACC cover for pet veterinary care in New Zealand, so owners commonly rely on private pet insurance or payment-plan options in general, depending on provider eligibility and clinic arrangements.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics may also support pet-insurance claims or payment plans, but call ahead to confirm what CareVets Johnsonville currently accepts.
CareVets Johnsonville is described by pet owners as cat-conscious, with reviews noting gentle handling for nervous cats, separate cat waiting areas and raised carrier spaces. If your cat is shy, stressed or vet-wary, mention this when booking and ask how to use the cat-friendly waiting setup on arrival.
CareVets Johnsonville has a 4.3 out of 5 rating from 132 reviews. Pet owners often praise the clinic for compassionate care, knowledgeable vets and nurses, clear explanations, cat-friendly handling, end-of-life support and thoughtful aftercare. Some feedback mentions mixed pricing experiences, phone manner concerns and occasional difficulty getting urgent appointments, so it is worth asking clear questions about timing, costs and follow-up when booking.
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