Waihi Beach Veterinary Clinic Ltd

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team for being kind, patient, friendly and genuinely caring with anxious pets, elderly animals and families facing difficult decisions. Many reviews also point to strong clinical confidence, including thorough examinations, clear explanations, quick diagnoses, follow-up calls and successful outcomes after urgent injuries or serious illness. Several owners valued being fitted in at short notice or after hours, even when the clinic was fully booked.

💬Common Feedback & Suggestions

The reviews are overwhelmingly positive, with only a few concerns raised. Pricing was mostly described as fair or good value, but one owner suggested a Gold Card-style discount and another felt animal care costs were pricey; one stronger complaint involved a neutering bill being much higher than expected and poor handling of the query. There was also one isolated report of a rude interaction when asking a question.

🏥Clinic Specialties

  • Emergency and short-notice care
  • Compassionate end-of-life support
  • Dog injury and serious illness care
  • Cat care and hospital admission
  • French Bulldog care and breeding guidance
  • Skin and coat product advice

🏷️Keywords

#compassionateCare#friendlyStaff#knowledgeableVets#patientWithAnxiousPets#shortNoticeAppointments#emergencyCare#clearCommunication#followUpCalls#fairPricing#pricingConcerns#afterHoursAdvice#professionalTeam#gentleHandling#loyalClients#highlyRecommended

Overall Ratings

* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.

🐾Tips for Pet Owners

  • Call as early as possible for urgent concerns, as reviews suggest the team often tries to fit pets in even when fully booked.
  • If your pet is nervous, mention this when booking; several owners said staff were patient and calming with anxious animals.
  • Ask for a clear estimate before procedures, especially surgery, as one review raised concern about a much higher than expected bill.
  • Expect practical follow-up and explanations for serious cases; owners often noted phone check-ins and clear treatment updates.
  • Parking appears to be easy based on the reviews, but allow time for urgent or short-notice visits.
📊 **Overall Ratings** - Medical Expertise: 100% satisfied (n=29) - Service Attitude: 97% satisfied (n=62) - Convenience: 100% satisfied (n=16) - Pricing: 67% satisfied (n=6) - Cleanliness: 100% satisfied (n=2) - Recommendability: 100% satisfied (n=22) 👍 **What Pet Owners Praised** Owners consistently praised the team for being kind, patient, friendly and genuinely caring with anxious pets, elderly animals and families facing difficult decisions. Many reviews also point to strong clinical confidence, including thorough examinations, clear explanations, quick diagnoses, follow-up calls and successful outcomes after urgent injuries or serious illness. Several owners valued being fitted in at short notice or after hours, even when the clinic was fully booked. 💬 **Common Feedback & Suggestions** The reviews are overwhelmingly positive, with only a few concerns raised. Pricing was mostly described as fair or good value, but one owner suggested a Gold Card-style discount and another felt animal care costs were pricey; one stronger complaint involved a neutering bill being much higher than expected and poor handling of the query. There was also one isolated report of a rude interaction when asking a question. 🏥 **Clinic Specialties** - Emergency and short-notice care - Compassionate end-of-life support - Dog injury and serious illness care - Cat care and hospital admission - French Bulldog care and breeding guidance - Skin and coat product advice 🏷️ **Tags** #compassionateCare #friendlyStaff #knowledgeableVets #patientWithAnxiousPets #shortNoticeAppointments #emergencyCare #clearCommunication #followUpCalls #fairPricing #pricingConcerns #afterHoursAdvice #professionalTeam #gentleHandling #loyalClients #highlyRecommended 🐾 **Tips for Pet Owners** - Call as early as possible for urgent concerns, as reviews suggest the team often tries to fit pets in even when fully booked. - If your pet is nervous, mention this when booking; several owners said staff were patient and calming with anxious animals. - Ask for a clear estimate before procedures, especially surgery, as one review raised concern about a much higher than expected bill. - Expect practical follow-up and explanations for serious cases; owners often noted phone check-ins and clear treatment updates. - Parking appears to be easy based on the reviews, but allow time for urgent or short-notice visits.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
07 863 7387
Official website
franklinvets.co.nz/

Opening Hours

MonTueWedThuFriSatSun
08:30〜17:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

53 Wilson Road, Waihi Beach 3611, New Zealand

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Parking

Wilson Road Carpark

418m
25 Wilson Road, Waihi Beach 3611, New Zealand

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Waihi Beach Veterinary Clinic Ltd is in Waihi Beach, Bay of Plenty 3611. No train, ferry or light-rail station was found within walking distance, so driving is likely the easiest option; street parking is typically available in the suburb, but check local signage, or use Google Maps to find the nearest bus route.

Waihi Beach Veterinary Clinic Ltd is open Monday to Friday from 8:30 am to 5:00 pm. No weekend opening hours were provided, so call ahead to confirm availability before visiting outside weekday hours.

You can contact Waihi Beach Veterinary Clinic Ltd by phone on (07) 863 7387, or visit its website at https://www.franklinvets.co.nz/.

To book an appointment at Waihi Beach Veterinary Clinic Ltd, call the clinic or use the contact options on its website. For urgent concerns, reviews suggest calling as early as possible because the team has often tried to fit pets in at short notice.

Consultation fees vary by clinic in New Zealand and are not government-regulated, so call Waihi Beach Veterinary Clinic Ltd for a current quote. ACC does not cover pets, and there is no government veterinary fee schedule; for procedures, ask for an itemised written estimate, and consider general options such as private pet insurance or payment plans if needed. After-hours or emergency care, where available, is typically more expensive than standard appointments.

Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and cash, but call ahead to confirm what Waihi Beach Veterinary Clinic Ltd accepts. Some clinics may also support pet-insurance claims or payment-plan options, but this should be checked directly with the clinic.

Reviews mention emergency care, short-notice appointments and some after-hours help or advice at Waihi Beach Veterinary Clinic Ltd. Availability can change, so call to enquire as early as possible if your pet has an urgent injury, sudden illness or needs same-day veterinary care.

Waihi Beach Veterinary Clinic Ltd is very highly reviewed, with a 4.9 out of 5 rating from 112 reviews. Pet owners often praise the team for kind, patient handling, clear explanations, strong clinical care, follow-up calls and support with anxious pets, elderly animals and difficult end-of-life decisions.

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Source: Google Maps
Last updated: 16 July 2026