What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
Awaiting owner input on wait times.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
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It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team for being kind, calm and genuinely caring with pets, including anxious animals, cats, dogs, rabbits, guinea pigs and birds. Many reviews describe thorough consultations, clear explanations, good follow-up, and vets who take time to answer questions during stressful situations. The clinic is also often recommended for compassionate end-of-life care, emergency help, and long-term support for ongoing health issues.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, but a small number of concerns were raised. Pricing and payment transparency came up several times, including comments about expensive medication, upfront payment expectations, and wanting clearer discussion of costs or payment options. A few owners also reported long waits, poor time management, unreturned calls, mixed communication, or an unsympathetic reception experience, though these were much less common than praise.
🏥Clinic Specialties
- Compassionate end-of-life care
- Emergency and urgent consultations
- Cat care and cat-friendly waiting
- Rabbit and small animal care
- Avian and bird medicine
- Surgery and post-operative recovery
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Ask for an estimate and payment options before blood work, scans or medication if cost is a concern.
- Mention urgent symptoms when booking, as several owners were fitted in quickly for emergencies or late-notice appointments.
- If your pet is anxious or reactive, let the team know beforehand so they can plan a calmer handling approach.
- Cat owners may appreciate the separate cat waiting area and the staff's experience with shy or stressed cats.
- For exotic pets or birds, check that the appropriate vet is available when you book.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜19:30 | |||||||
| 09:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Silverstream
114mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
PetVet Silverstream is in Silverstream, Upper Hutt, Wellington 5019. No train, ferry or light-rail station was found within walking distance, so driving or checking Google Maps for the nearest bus route is the most practical option; street parking is typically available in this suburb, but check local signage before leaving your car.
PetVet Silverstream is open Monday to Friday from 7:30 am to 7:30 pm, and Saturday from 9:00 am to 5:00 pm. Sunday hours were not listed in the provided information, so call ahead to confirm if you need weekend care.
You can contact PetVet Silverstream by calling (04) 527 7552 or visiting https://www.petvet.net.nz/. Use the website for clinic information, and call the team directly for time-sensitive questions or appointment availability.
You can book an appointment at PetVet Silverstream by contacting the clinic directly or using the clinic website. If your pet has urgent symptoms, mention this when booking, as reviews note that some owners were fitted in quickly for emergency or late-notice consultations.
Consultation fees in New Zealand vary by clinic and are not regulated by a government veterinary fee schedule. Call PetVet Silverstream for a current quote, and ask for an itemised written estimate before procedures, blood work, scans or medication; urgent care may cost more, and after-hours fees are typically higher if care is arranged outside normal clinic hours. ACC does not cover pets, so owners usually rely on private pet insurance or general payment-plan options where available.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and cash, but you should call ahead to confirm PetVet Silverstream's current options. Reviews also mention Afterpay availability, and some clinics may support pet-insurance claims or payment plans, so ask before treatment if cost timing is important.
PetVet Silverstream is described in reviews as helping with emergency and urgent consultations. If your pet has sudden illness, injury, breathing trouble, collapse, severe pain or another urgent symptom, contact the clinic promptly and clearly explain what is happening so the team can advise on availability and next steps.
PetVet Silverstream is rated 4.6 out of 5 from 301 reviews in the provided data. Owners often praise the clinic's kind, calm and caring approach, thorough consultations, clear explanations, follow-up, cat care, small animal and bird experience, end-of-life support and surgery recovery care, while some reviews mention concerns about pricing transparency, waits, returned calls and communication.
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