64 reviews
507 State Highway 29, Greerton, 3112, New Zealand
#compassionateCare#clearCommunication#experiencedVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team for compassionate after-hours care during stressful emergencies, especially when pets were critically ill, injured, in labour, or nearing end of life. Positive reviews describe vets and nurses as kind, calm, thorough, communicative and willing to explain options, costs and likely outcomes. Several owners credited the clinic with prompt diagnosis, overnight monitoring, pain relief, emergency treatment, or saving a pet’s life, including cats, dogs and rabbits.
💬Common Feedback & Suggestions
The reviews are strongly mixed rather than uniformly positive. Common concerns centre on high upfront deposits, expensive or disputed pricing, and some owners feeling money was prioritised before care. A smaller but serious set of reviews describe poor communication, rude or uncompassionate staff interactions, long waits, disagreement with diagnosis or treatment decisions, and dissatisfaction with facilities or follow-up.
🏥Clinic Specialties
- After-hours emergency veterinary care
- Urgent cat and dog treatment
- Rabbit care and diagnosis
- End-of-life care and euthanasia support
- Overnight monitoring and pain management
- Trauma, wounds and fracture assessment
🏷️Keywords
#afterHoursCare#emergencyVet#compassionateCare#clearCommunication#upfrontCosts#overnightMonitoring#euthanasiaSupport#rabbitCare#promptTreatment#highDeposits#pricingConcerns#mixedReviews#criticalCare#longWaits#poorCommunication#recommendWithCaution
Overall Ratings
🐾Tips for Pet Owners
- Ask for the consultation fee, likely treatment costs and any deposit requirement before travelling in, as pricing experiences vary widely.
- If your pet is stable enough, clarify expected wait times because triage appears to prioritise the most critical cases.
- Bring any recent vet notes, medication details and your regular vet’s contact information to support after-hours decision-making.
- For major procedures or expensive treatment plans, ask staff to explain the options, risks and costs in writing before consenting where time allows.
- If visiting for end-of-life care, reviews suggest many owners found the team compassionate, but it is still worth confirming aftercare and keepsake options upfront.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜00:00 | |||||||
| 00:00〜08:00 | |||||||
| 18:00〜23:59 |
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Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Bay After Hours Veterinary Hospital Ltd is in Greerton, Tauranga, in the Bay of Plenty 3112 area. No train, ferry or light-rail station was found within walking distance, so driving is likely the most practical option, or you can check Google Maps for the nearest bus route. Street parking is typically available in this suburb, but check local signs before leaving your car.
Bay After Hours Veterinary Hospital Ltd is an after-hours veterinary hospital, open Monday 6:00 pm to Tuesday 8:00 am, Tuesday 6:00 pm to Wednesday 12:00 am, Wednesday 6:00 pm to Thursday 8:00 am, Thursday 6:00 pm to Friday 8:00 am, and continuously from Friday 6:00 pm to Monday 8:00 am. Hours can change on public holidays, so check before travelling in.
You can contact Bay After Hours Veterinary Hospital Ltd by calling 0800 229 838 or visiting https://bahvet.co.nz/. For urgent after-hours cases, phone first if your pet is stable enough so the team can advise on timing and what to bring.
Bay After Hours Veterinary Hospital Ltd handles urgent and after-hours veterinary cases, so call ahead to enquire about being seen and to let the team know your pet's symptoms. If your pet is critically unwell, injured, in labour, or in severe pain, explain this clearly because emergency clinics usually triage the most serious cases first.
Veterinary fees in New Zealand vary by clinic and are not regulated, and there is no government-published veterinary fee schedule or ACC cover for pets. Call the clinic for a current quote before travelling in, and ask for an itemised written estimate for procedures, treatment plans, deposits and overnight care where time allows. After-hours and emergency fees are typically higher than routine daytime vet visits. Pet owners commonly rely on private pet insurance or payment-plan options in general, but you should confirm what applies before consenting to treatment.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics may also support pet-insurance claims or payment plans, but this should be confirmed directly with the clinic before treatment.
Yes. Bay After Hours Veterinary Hospital Ltd is focused on after-hours emergency veterinary care, including urgent cat and dog treatment, trauma, wounds, fracture assessment, pain management, overnight monitoring, end-of-life support, and some rabbit care and diagnosis based on review information.
Bay After Hours Veterinary Hospital Ltd has a 3.6 out of 5 rating from 68 reviews, with strongly mixed feedback. Many pet owners praise compassionate emergency care, calm communication, prompt treatment, overnight monitoring and end-of-life support. Common concerns include high upfront deposits, expensive or disputed pricing, long waits, communication issues and some dissatisfaction with facilities or follow-up.
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Last updated: 16 July 2026