140 reviews
Unit 9/29 Tōtara Street, 3330, New Zealand
#compassionateCare#friendlyStaff#knowledgeableVets+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team for warm, compassionate care, especially during distressing visits, euthanasia, and end-of-life situations. Many reviews describe vets and front-of-house staff as friendly, knowledgeable, reassuring and practical, with good communication and follow-up. Several out-of-town or holidaying pet owners also valued being fitted in promptly, including after-hours or weekend help, and long-term clients spoke strongly about trust built over many years.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, but there are a few clear concerns. One owner reported repeated incorrect treatment or prescribing for their dog, and another described after-hours support as unhelpful, rushed and poor value. A dog-wash review was positive overall but noted fixable issues with payment taking coins only at the time and a blocked drain leaving water on the floor.
🏥Clinic Specialties
- After-hours and emergency support
- End-of-life and in-home euthanasia care
- Dog and cat general practice
- Eye problem assessment
- Skin and antibiotic treatment
- Puppy preschool and behaviour advice
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#afterHoursCare#emergencySupport#clearCommunication#holidayVisitorHelp#endOfLifeCare#longTermTrust#promptAppointments#practicalAdvice#frontDeskHelpful#farmVisits#dogWash#pricingConcerns#treatmentConcerns
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- If you are visiting Taupo and your pet needs urgent help, call early or try attending promptly, as several holidaymakers were fitted in successfully.
- For after-hours care, confirm availability, expected response time and payment requirements before travelling in.
- If your pet has a complex or recurring problem, ask for the diagnosis, treatment plan and follow-up steps clearly in writing.
- For end-of-life care, ask about home visits, as reviewers valued the calm and compassionate in-home support.
- If using the dog wash, bring suitable payment options and check the bay before starting.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Acne-Cats
Acne-Dogs
Acral Lick Dermatitis
Alopecia, Noninflammatory-Dogs
Alopecia-Dogs
Anal Sac Disorders
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:30 | |||||||
| 09:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Taniwha St
337m14 Taniwha Street, Taupō 3330, New Zealand
Car Park
380mRiverside Park Redoubt Street, Taupō 3330, New Zealand
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
VetPlus - Taupo Pets is in Taupō, Waikato 3330. No train, ferry or light-rail station was found within walking distance, so most pet owners should plan to drive or check Google Maps for the nearest bus route. Street parking is typically available in the area, but check local signage before leaving your vehicle.
VetPlus - Taupo Pets is open Monday to Friday from 8:00 am to 5:30 pm, and Saturday from 9:00 am to 12:00 pm. Sunday hours are not listed, so call ahead to confirm availability before visiting.
You can contact VetPlus - Taupo Pets by calling (07) 376 2800. The clinic also lists its website as http://www.vetplus.co.nz/.
To book an appointment at VetPlus - Taupo Pets, call the clinic or use the contact options on its website. If your pet needs urgent help, call early and explain the symptoms clearly, as reviews mention some visiting and holidaying pet owners being fitted in promptly.
Consultation fees vary by clinic in New Zealand and are not regulated by a government veterinary fee schedule. Call VetPlus - Taupo Pets for a current quote, and ask for an itemised written estimate before procedures or treatment plans. After-hours or emergency visits are typically more expensive than standard appointments. Pet owners commonly use private pet insurance or payment-plan options in New Zealand, but you should confirm directly with the clinic what it can process or accept.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics can also help with pet-insurance claims or payment plans, but call ahead to confirm what VetPlus - Taupo Pets accepts before your visit.
VetPlus - Taupo Pets is associated with after-hours and emergency support in owner reviews. Availability, response times and fees can vary, so call to enquire before travelling in, especially outside normal opening hours or if you are visiting Taupō with a pet needing urgent care.
VetPlus - Taupo Pets is rated 4.7 out of 5 from 41 reviews. Pet owners often praise the team for compassionate care, friendly and knowledgeable staff, clear communication, practical advice, prompt appointments and support during end-of-life visits. A small number of reviews mention concerns about treatment outcomes, after-hours value and dog-wash facilities, so it is sensible to ask clear questions about diagnosis, costs and follow-up steps.
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Last updated: 16 July 2026