97 reviews
12/175 Millwater Parkway, 0932, New Zealand
#compassionateCare#friendlyStaff#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most consistently praised the team for compassionate, kind and empathetic care, especially during euthanasia, bereavement and other difficult situations. Many reviews also describe capable, knowledgeable vets who explained problems clearly, helped pets recover, managed ongoing conditions, and provided thoughtful emergency or second-opinion care. Several owners valued the clinic’s willingness to help with last-minute appointments, weekend situations and follow-up support.
💬Common Feedback & Suggestions
The reviews are mostly positive, but a small number raise serious concerns about cost communication, perceived add-on charges, and feeling pressured or surprised by bills. A few owners also reported poor communication, having to chase results, long waits or feeling their pet was treated as an inconvenience. Cleanliness is not directly discussed in the reviews, so there is little evidence either way on the facility itself.
🏥Clinic Specialties
- End-of-life and bereavement care
- Emergency and urgent appointments
- Dental work and extractions
- Senior pet care
- Cat urinary and kidney concerns
- Pain assessment and mobility issues
🏷️Keywords
#compassionateCare#empatheticStaff#clearCommunication#endOfLifeCare#emergencyAppointments#knowledgeableVets#helpfulReception#lastMinuteAppointments#dentalExtractions#seniorPets#followUpCare#pricingConcerns#costTransparency#longWaits#secondOpinions#recommendable
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Ask for a written estimate and clarify what is included before treatment, as a few owners reported cost misunderstandings.
- If your pet needs urgent help outside your usual vet’s hours, reviews suggest the team can often assist with emergency or last-minute appointments.
- For anxious pets, explain their triggers when booking; reviewers noted the team sometimes accommodates nervous animals.
- If waiting on test results or follow-up advice, be proactive about checking in, as a few reviewers said they had to chase updates.
- For end-of-life care, ask about memorial options such as cards, prints, fur keepsakes or return of ashes, which several owners appreciated.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜17:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Hibiscus Coast Station and Park & Ride
438mPainton Road, Silverdale 0932, New Zealand
P+R Hibiscus Coast
440mSmall Road, Silverdale 0932, New Zealand
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Silverdale Veterinary Hospital is located in Silverdale, Auckland 0993. No train, ferry or light-rail station was found within easy walking distance, so driving is likely the simplest option; street parking is typically available in the suburb, but check local signage, or use Google Maps to find the nearest bus route.
Silverdale Veterinary Hospital is open Monday to Friday from 8:00am to 6:00pm, Saturday from 9:00am to 5:30pm, and Sunday from 9:00am to 5:30pm. Hours can change on public holidays, so check ahead before visiting.
You can contact Silverdale Veterinary Hospital by calling (09) 427 0158 or visiting https://www.vethospital.co.nz/vet-clinics/silverdale-veterinary-hospital-at-animates for clinic information.
You can book an appointment with Silverdale Veterinary Hospital through its website or by calling to enquire. If your pet is anxious, unwell, elderly, or needs urgent attention, mention this when booking so the team can advise on timing and preparation.
Consultation fees vary by clinic in New Zealand and are not government-regulated. Call the clinic for a current quote, and for procedures such as dental work, extractions or ongoing treatment, ask for an itemised written estimate before agreeing to care; urgent or weekend appointments may cost more, and pet owners can also ask generally about private pet insurance or payment-plan options.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and cash, but you should call ahead to confirm what Silverdale Veterinary Hospital currently accepts. Some clinics may also support pet-insurance claims or payment plans, so ask before your appointment if that matters for your budget.
Reviews suggest Silverdale Veterinary Hospital has helped pet owners with emergency, urgent and last-minute appointments, including weekend situations. If your pet needs urgent care, call to enquire as soon as possible and describe the symptoms clearly so the team can advise whether they can help or whether another emergency provider is needed.
Silverdale Veterinary Hospital is rated 4.5 out of 5 from 64 reviews. Pet owners often praise the team for compassionate care, knowledgeable vets, clear explanations, end-of-life support, urgent help and follow-up, while some feedback raises concerns about cost communication, waiting times and needing to chase updates.
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Last updated: 16 July 2026