57 reviews
95 Iport Drive, 7614, New Zealand
#compassionateCare#friendlyStaff#clearCommunication+13
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What owners say
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most consistently praised the team’s caring, gentle manner and friendly communication, especially during stressful situations such as surgery, accidents, seizures, serious illness and end-of-life care. Many reviews describe vets and nurses as knowledgeable, professional and thorough, with good follow-up calls and clear explanations before and after treatment. Long-term clients also repeatedly said they trust the clinic and would not go elsewhere.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, but a small number raise serious concerns about wrong diagnosis or medication, poor communication, delayed call-backs and difficulty getting appointments or prescriptions followed up. A few owners felt reception interactions were rude or unhelpful, and one review reported an unexpected procedure cost without prior approval. Because the practice is often described as busy, booking ahead and confirming details appears important.
🏥Clinic Specialties
- Small animal general practice
- Surgery and post-operative care
- Emergency and urgent care
- End-of-life and euthanasia support
- Large animal veterinary care
- Goat care and surgery
🏷️Keywords
#caringStaff#friendlyTeam#knowledgeableVets#clearCommunication#followUpCalls#trustedClinic#surgeryCare#urgentAppointments#busyPractice#onsiteParking#fairPricing#receptionConcerns#appointmentDelays#wrongDiagnosisConcern#longTermClients#largeAnimalVets
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Book appointments well in advance where possible, as several owners describe the practice as busy.
- For urgent problems, phone ahead clearly; some reviews mention being seen quickly, but others report delayed call-backs.
- Ask for costs and planned procedures to be confirmed before tests, surgery or treatment begins.
- If your pet is having surgery, expect useful pre- and post-operative communication, and do not hesitate to ask follow-up questions.
- Use the onsite parking, and allow extra time in case the clinic is busy.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Rolleston Veterinary Services Ltd is located in Rolleston, Canterbury 7614. No train, ferry or light-rail station was found within easy walking distance, so driving is likely the most practical option, or you can check Google Maps for the nearest local bus route. Street parking is typically available in this suburb; check nearby signage when you arrive.
Rolleston Veterinary Services Ltd is open Monday to Friday from 8:00 am to 6:00 pm, and Saturday from 9:00 am to 1:00 pm. Sunday hours are not listed, so call ahead to confirm availability before visiting.
You can contact Rolleston Veterinary Services Ltd by phone on (03) 347 9682 or visit its website at https://rollyvets.co.nz/. Calling is the best option for urgent questions, appointment availability, current fees or procedure estimates.
To book an appointment at Rolleston Veterinary Services Ltd, contact the clinic directly or use the booking information on its website. Reviews suggest the practice can be busy, so booking ahead is a good idea where possible, especially for routine visits, prescriptions or follow-up care.
Consultation fees at Rolleston Veterinary Services Ltd are not listed in the provided information, and veterinary fees in New Zealand vary by clinic and are not government-regulated. Call the clinic for a current quote, and ask for an itemised written estimate before procedures, tests or surgery. After-hours or urgent care, where available, is typically more expensive. Pet owners in New Zealand usually rely on private pet insurance or payment-plan options in general, but you should confirm any accepted options directly with the clinic.
The specific payment methods accepted by Rolleston Veterinary Services Ltd are not listed in the provided information. In New Zealand, vet clinics commonly accept EFTPOS, Visa / Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay / Google Pay and sometimes cash, but call ahead to confirm before your visit.
Rolleston Veterinary Services Ltd is associated in the review summary with emergency and urgent care. If your pet needs urgent help, call ahead clearly before travelling so the team can advise on availability, timing and whether emergency or after-hours fees may apply.
Rolleston Veterinary Services Ltd is described as providing small animal general practice, surgery and post-operative care, emergency and urgent care, end-of-life and euthanasia support, large animal veterinary care, and goat care and surgery. For a specific treatment or species, contact the clinic to confirm the right appointment type.
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Last updated: 16 July 2026