What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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Your experience helps too
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What owners say
Awaiting owner input on cost explanations.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
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Your experience helps too
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic's kind, gentle and professional handling of pets, especially during anxious visits, surgery and end-of-life care. Many reviews mention friendly, helpful staff who explain things clearly and take time with families. Several owners also highlighted knowledgeable vets, good communication about results or inpatient updates, and strong trust built over repeated visits.
💬Common Feedback & Suggestions
The reviews are strongly positive overall, but a few concerns were raised. Reception or administrative processes were described as slow or unclear in a small number of cases, including statements and cremation option communication. One serious negative review said the clinic declined an emergency case because it was not equipped for it, so owners with critical emergencies may want to confirm emergency capability immediately when calling.
🏥Clinic Specialties
- Urgent dental surgery
- Compassionate end-of-life care
- House-call euthanasia
- Complicated and rare case management
- Puppy preschool and training
- Small animal medicine
🏷️Keywords
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- For urgent or life-threatening cases, phone first and clearly ask whether the clinic is equipped to handle that emergency immediately.
- If arranging euthanasia or cremation, confirm all options and costs in writing during booking to avoid miscommunication.
- Anxious pets may benefit from asking whether you can stay with them until sedation or treatment begins.
- For inpatient care, ask about text updates, as one owner valued receiving regular progress messages.
- If attending puppy classes, be prepared to travel, as reviewers found the effort worthwhile.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
189 Pioneer Highway, Highbury, Palmerston North 4412, New Zealand
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Totally Vets Ltd (Awapuni) is in Highbury, Palmerston North, in the Manawatū-Whanganui 4412 area. No train, ferry or light-rail station was found within walking distance, so driving is likely to be the simplest option, or you can check Google Maps for the nearest bus route. No nearby paid car park was found in the supplied data; street parking is typically available in this suburb, but check local signage when you arrive.
Totally Vets Ltd (Awapuni) is open Monday to Friday from 8:00 am to 5:00 pm. No weekend hours were provided, so call ahead to confirm before visiting outside regular weekday hours.
You can contact Totally Vets Ltd (Awapuni) by calling (06) 356 5011. You can also visit the clinic website at https://www.totallyvets.co.nz/ for more information.
To book an appointment at Totally Vets Ltd (Awapuni), call the clinic or use the contact options on its website. When booking, mention your pet’s symptoms, whether the visit is urgent, and whether you need services such as dental surgery, puppy preschool, or end-of-life care.
Consultation fees vary by clinic in New Zealand and are not government-regulated. There is no public scheme that covers pet veterinary care, ACC covers human personal injury only, and there is no government-published veterinary fee schedule, so call the clinic for a current quote and ask for an itemised written estimate for any procedures. If after-hours or urgent care is needed, fees are typically higher. Pet owners may also want to ask generally about private pet insurance or payment-plan options, without assuming this clinic offers a specific provider.
Most New Zealand veterinary clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics also offer pet-insurance claim support or payment plans, so call ahead to confirm the payment methods available at Totally Vets Ltd (Awapuni).
The supplied reviews suggest owners should phone first for urgent or life-threatening cases and clearly ask whether the clinic is equipped to handle the emergency immediately. One review mentioned an emergency case being declined because the clinic was not equipped for it, so confirm emergency capability before travelling.
Totally Vets Ltd (Awapuni) is rated 4.7 out of 5 from 63 reviews. Pet owners often praise the clinic’s kind, gentle and professional handling of pets, clear explanations, knowledgeable vets, helpful staff, and compassionate support during surgery and end-of-life care. A small number of reviews mention slower or unclear reception and administrative processes, so it may help to confirm options and costs in writing for sensitive services such as euthanasia or cremation.
Map
Clinic Address
189 Pioneer Highway, Highbury, Palmerston North 4412, New Zealand
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