What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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What owners say
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Your experience helps too
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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Your experience helps too
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic for kind, compassionate care, especially during difficult end-of-life decisions and stressful illness or injury situations. Many reviews describe friendly, helpful vets, nurses and front-desk staff who explain options clearly, handle pets gently, and make anxious puppies, cats and dogs feel cared for. Several owners also highlighted strong clinical confidence, including treatment discussions, check-ups, speying, eye treatment, blood testing and support for injured wildlife.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, with only a few concerns raised. One owner felt bloods were taken from an elderly cat without asking and said the cat limped afterwards, while another noted the clinic does not service reptiles. Pricing was mostly viewed as reasonable or fair, though one reviewer did call the visit expensive despite being happy with the outcome; there was also a minor comment about changing the jokes on the front sign.
🏥Clinic Specialties
- Compassionate end-of-life care
- Puppy care and puppy classes
- General pet check-ups and ongoing care
- Surgery such as speying
- Diagnostics and treatment planning
- Wild bird injury care
🏷️Keywords
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Book online if you prefer convenience, as reviewers found the online booking system useful.
- Ask the team to talk through treatment options and consent before tests or procedures, especially for older pets.
- This clinic appears well suited for dogs and cats, but check ahead for uncommon pets, as one reviewer said reptiles are not serviced.
- If your pet is anxious or young, mention this when booking; reviewers often noted patient, gentle handling and use of treats.
- For urgent or awkward situations, call first, as some owners reported being fitted in quickly or helped while isolating.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:30 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Totally Vets T/A Otaki Vets is located in Ōtaki, Wellington 5512. No train, ferry or light-rail station was found within easy walking distance, so driving is likely to be the most practical option, or you can check Google Maps for the nearest bus route. Street parking is typically available in the suburb, but check local signage before leaving your vehicle.
Totally Vets T/A Otaki Vets is open Monday to Friday from 8:00am to 5:30pm. No weekend opening hours were provided, so check ahead before visiting outside weekday hours.
You can contact Totally Vets T/A Otaki Vets by calling 06 364 6941 or visiting the clinic website at https://otakivets.nz/.
You can book an appointment with Totally Vets T/A Otaki Vets through its website, and reviewers specifically noted that online booking was useful. For urgent, awkward or time-sensitive situations, call ahead to enquire about availability.
Consultation fees vary by clinic in New Zealand and are not government-regulated. ACC covers human personal injury only and does not cover pets, and there is no government-published veterinary fee schedule. Call the clinic for a current quote, and ask for an itemised written estimate before procedures, diagnostics or surgery. Pet owners commonly use private pet insurance or payment-plan options in general, but you should confirm directly what options are available for your visit.
Most New Zealand vet clinics commonly accept EFTPOS, Visa / Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay / Google Pay, and sometimes cash. Some clinics may also support pet-insurance claims or payment plans, but call ahead to confirm the payment options available for your appointment.
Totally Vets T/A Otaki Vets is described in reviews as providing general pet check-ups and ongoing care, puppy care and puppy classes, compassionate end-of-life care, diagnostics and treatment planning, surgery such as speying, eye treatment, blood testing, and support for injured wild birds. One reviewer noted that reptiles are not serviced, so owners of uncommon pets should check ahead.
Totally Vets T/A Otaki Vets has a 4.7 out of 5 rating from 114 reviews. Pet owners often praise the kind, compassionate team, gentle handling of anxious dogs and cats, clear communication, and support during illness, injury and end-of-life decisions. Feedback is overwhelmingly positive, though a small number of reviewers raised concerns about consent before tests, reptile care availability, and cost.
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