21 Google reviews
49 Orchard West Road, 3503, New Zealand
#friendlyStaff#helpfulTeam#caringService+11
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most consistently praised the team for being caring, friendly, helpful and compassionate, especially during urgent or emotionally difficult visits. Many reviews describe prompt, knowledgeable veterinary care, clear advice, good follow-up and pets improving or healing well after treatment. Several owners also valued after-hours help, short-notice appointments and a community feel where staff remembered them and treated pets with genuine warmth.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, but a few concerns do appear. Pricing was the main mixed point: some owners described the costs as reasonable or good value, while others felt charges were expensive or hard to justify, especially for a brief follow-up visit. There was also one comment about staff recently seeming unpleasant, and one practical note that the Ngatea site did not have Visa facilities at the time of review.
🏥Clinic Specialties
- Desexing and microchipping
- Urgent and after-hours care
- Cat and kitten care
- Dog injury and illness treatment
- Pain and throat injury assessment
- Wildlife euthanasia support
🏷️Keywords
#compassionateCare#friendlyStaff#helpfulTeam#urgentCare#afterHoursCare#clearCommunication#knowledgeableVets#promptAppointments#followUpCalls#communityFeel#reasonablePricing#pricingConcerns#petComfort#longTermClients#highlyRecommended
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Ask for an estimate before treatment or follow-up visits, as pricing feedback is mixed.
- Call promptly for urgent issues; several owners were fitted in quickly, including after hours.
- If your pet is anxious about entering the clinic, mention this when booking, as staff have consulted outside or in a vehicle before.
- Check payment options ahead of time if visiting the Ngatea site, as one older review noted no Visa facility.
- For post-surgery pets, keep a close eye on collars and bandages and contact the clinic quickly if anything comes loose.
What owners report about visiting
Collecting owner reports｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hauraki Veterinary Services is in Ngatea, Waikato 3503. No train, ferry or light-rail station was found within walking distance, so driving is likely the most practical option; you can also check Google Maps for the nearest bus route. No nearby paid parking lot was found, and street parking is typically available in this suburb, but check local signage when you arrive.
Hauraki Veterinary Services is open Monday to Friday from 8:00 am to 5:00 pm. No weekend opening hours were provided, so call ahead to confirm before visiting outside weekday hours.
You can contact Hauraki Veterinary Services by calling (07) 867 7056. You can also visit the clinic website at http://www.haurakivets.co.nz/ for more information.
To book an appointment at Hauraki Veterinary Services, call the clinic or use the contact details on its website. If your pet needs urgent care, contact the clinic promptly, as reviews mention short-notice appointments and after-hours help.
Consultation fees vary by clinic in New Zealand and are not regulated by a government veterinary fee schedule. Call Hauraki Veterinary Services for a current quote, and ask for an itemised written estimate before procedures or follow-up treatment. After-hours or urgent visits are typically more expensive than standard appointments. Pet owners commonly rely on private pet insurance or payment-plan options in general, but you should confirm any available options directly with the clinic.
Most New Zealand vet clinics commonly accept EFTPOS, Visa / Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay / Google Pay, and cash, but you should call ahead to confirm current options. One older review mentioned no Visa facility at the Ngatea site, so it is especially worth checking before your visit.
Yes, the available review summary specifically mentions urgent and after-hours care at Hauraki Veterinary Services. Pet owners praised the clinic for helping with urgent situations and fitting animals in quickly, including after hours; call to enquire before travelling in.
Hauraki Veterinary Services is highly reviewed, with a 4.8 out of 5.0 rating from 102 reviews. Pet owners often praise the caring, friendly and knowledgeable team, prompt appointments, clear advice, follow-up calls and compassionate support during stressful visits. Pricing feedback is mixed, so asking for an estimate before treatment is sensible.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Anonymous, about 3 seconds
Nearby Veterinary Clinics
Source: Google Maps
Last updated: 16 July 2026