145 reviews
61 Farm Street, 3116, New Zealand
#compassionateCare#friendlyStaff#professionalVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team for being warm, caring, professional and reassuring, especially with anxious pets and older animals. Many reviews mention clear explanations, helpful advice, thorough treatment, follow-up calls and a sense that pets were genuinely loved and kept comfortable. Several owners explicitly recommend the clinic, with some describing long-term trust or travelling a long way for the team’s care.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, but one owner reported an unfriendly experience, lateness, difficulty calming an anxious pet, and costs not being disclosed before agreement. Pricing and convenience are only lightly discussed overall, so those themes are less well evidenced than care, communication and staff attitude. A practical improvement would be consistently setting cost expectations upfront and acknowledging delays when they happen.
🏥Clinic Specialties
- Anxious pet handling
- Preventive care and vaccinations
- Surgery and post-operative follow-up
- Dentistry and dental extractions
- Senior pet care
- Inpatient and multi-day care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#anxiousPets#professionalVets#thoroughTreatment#followUpCalls#trustedTeam#petComfort#knowledgeableAdvice#surgeryCare#dentalExtractions#seniorPets#costTransparency#occasionalDelays
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Ask for a cost estimate before treatment if pricing clarity is important to you.
- Let the team know in advance if your pet is anxious, as many owners praised their calm, gentle handling.
- Expect clear explanations and updates, especially around procedures, test results or longer stays.
- For surgery or dental work, ask about follow-up plans, as reviews mention good post-operative support.
- Allow a little flexibility in your schedule, as one review mentioned a delay.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:30 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Bayfair Shopping Centre Parking Garage
428m19 Girven Road, Mount Maunganui 3116, New Zealand
Bayfair shopping center
704mGirven Road, Mount Maunganui 3116, New Zealand
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Mount Vet Hospital is in Mount Maunganui, Bay of Plenty 3116. No train, ferry or light-rail station was found within walking distance, so driving is likely the simplest option; street parking is typically available in this suburb, but check local signage when you arrive. For public transport, check Google Maps for the nearest bus route before travelling.
Mount Vet Hospital is open Monday to Friday from 8:00 am to 5:30 pm, and Saturday from 9:00 am to 1:00 pm. No Sunday hours were provided, so call ahead to confirm availability around weekends or public holidays.
You can contact Mount Vet Hospital by calling (07) 242 4422. You can also visit the clinic website at http://www.bopvets.co.nz/ for more information.
To book an appointment at Mount Vet Hospital, call the clinic or use the contact options on its website. If your pet is anxious, older, or needs surgery or dental care, mention this when booking so the team can plan the visit appropriately.
Consultation fees at New Zealand vet clinics vary by clinic and are not regulated by a government fee schedule. Call Mount Vet Hospital for a current quote, and ask for an itemised written estimate before procedures such as surgery, dentistry, tests or multi-day care. ACC does not cover pets, so owners usually rely on private pet insurance or general payment-plan options where available.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash, but you should call ahead to confirm Mount Vet Hospital's current payment options. Some clinics may also support pet-insurance claims or payment-plan options, but this should be checked directly with the clinic.
Mount Vet Hospital is associated with anxious pet handling, preventive care and vaccinations, surgery and post-operative follow-up, dentistry including dental extractions, senior pet care, and inpatient or multi-day care. Ask when booking if your pet needs a specific service so the clinic can advise on availability and preparation.
Mount Vet Hospital is highly reviewed, with a 4.9 out of 5 rating from 41 reviews. Pet owners frequently praise the team as warm, caring, professional and reassuring, especially with anxious pets and older animals, and many mention clear explanations, helpful advice, follow-up calls and strong trust in the clinic.
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Last updated: 16 July 2026