Matamata Veterinary Services Ltd

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners most often praised the team for being friendly, caring, empathetic and supportive, especially during stressful situations such as emergencies, end-of-life decisions and major surgery. Reviews also point to strong clinical confidence, with successful mentions of dental cleaning, desexing, cruciate surgery, injections, sick pets and general cat and dog care. Several owners said the team went the extra mile, communicated helpfully and made pets feel calm or well looked after.

💬Common Feedback & Suggestions

The reviews are overwhelmingly positive, with very few concerns raised. One owner reported frustration that a needed medication was not in stock and felt the cost for the supplied doses was too high, while another noted concern about after-hours emergencies being directed to Hamilton or Tauranga rather than handled locally. Cleanliness was not specifically discussed in the reviews, so there is little direct evidence either way on the facility itself.

🏥Clinic Specialties

  • Small animal veterinary care
  • Cat care and advice
  • Dog surgery and recovery
  • Cruciate ligament surgery
  • Dental cleaning
  • Desexing and spay procedures

🏷️Keywords

#friendlyStaff#compassionateCare#empatheticSupport#professionalTeam#helpfulAdvice#clearCommunication#surgicalCare#dentalCare#catCare#dogCare#emergencyCare#longTermClients#reasonablePrices#appointmentFlexibility#afterHoursLimitations#medicationAvailability

Overall Ratings

* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.

🐾Tips for Pet Owners

  • For urgent after-hours situations, check in advance whether local emergency care is available or whether you may be directed to Hamilton or Tauranga.
  • If your pet needs a specific medication, it may be worth confirming stock and dosing costs before committing to treatment.
  • Owners travelling from out of town have reported worthwhile outcomes for surgery and urgent care, but factor in travel time.
  • This clinic appears especially well suited to owners who value empathetic communication during stressful or emotional visits.
📊 **Overall Ratings** - Medical Expertise: 100% satisfied (n=14) - Service Attitude: 100% satisfied (n=35) - Convenience: 75% satisfied (n=4) - Pricing: 50% satisfied (n=2) - Cleanliness: 100% satisfied (n=0) - Recommendability: 94% satisfied (n=16) 👍 **What Pet Owners Praised** Owners most often praised the team for being friendly, caring, empathetic and supportive, especially during stressful situations such as emergencies, end-of-life decisions and major surgery. Reviews also point to strong clinical confidence, with successful mentions of dental cleaning, desexing, cruciate surgery, injections, sick pets and general cat and dog care. Several owners said the team went the extra mile, communicated helpfully and made pets feel calm or well looked after. 💬 **Common Feedback & Suggestions** The reviews are overwhelmingly positive, with very few concerns raised. One owner reported frustration that a needed medication was not in stock and felt the cost for the supplied doses was too high, while another noted concern about after-hours emergencies being directed to Hamilton or Tauranga rather than handled locally. Cleanliness was not specifically discussed in the reviews, so there is little direct evidence either way on the facility itself. 🏥 **Clinic Specialties** - Small animal veterinary care - Cat care and advice - Dog surgery and recovery - Cruciate ligament surgery - Dental cleaning - Desexing and spay procedures 🏷️ **Tags** #friendlyStaff #compassionateCare #empatheticSupport #professionalTeam #helpfulAdvice #clearCommunication #surgicalCare #dentalCare #catCare #dogCare #emergencyCare #longTermClients #reasonablePrices #appointmentFlexibility #afterHoursLimitations #medicationAvailability 🐾 **Tips for Pet Owners** - For urgent after-hours situations, check in advance whether local emergency care is available or whether you may be directed to Hamilton or Tauranga. - If your pet needs a specific medication, it may be worth confirming stock and dosing costs before committing to treatment. - Owners travelling from out of town have reported worthwhile outcomes for surgery and urgent care, but factor in travel time. - This clinic appears especially well suited to owners who value empathetic communication during stressful or emotional visits.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
07 888 8197

Opening Hours

MonTueWedThuFriSatSun
08:00〜17:00
08:30〜12:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

26 Tainui Street, Matamata 3400, New Zealand

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Parking

Free Caravan Parking

256m
Matamata 3400, New Zealand

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Matamata Veterinary Services Ltd is in Matamata, Waikato 3400. No train, ferry or light-rail station was found within walking distance, so driving is likely the most practical option, or you can check Google Maps for the nearest local bus route. No nearby paid parking lot was found in the supplied search data; street parking is typically available in the area, but check local signage before leaving your vehicle.

Matamata Veterinary Services Ltd is open Monday to Friday from 8:00 am to 5:00 pm, and Saturday from 8:30 am to 12:00 pm. No Sunday opening hours are listed, so call ahead to confirm availability before visiting outside normal hours.

You can contact Matamata Veterinary Services Ltd by calling (07) 888 8197. You can also visit the clinic website at http://www.matamatavets.co.nz/mvs-small-animals/ for small animal veterinary information.

To book an appointment at Matamata Veterinary Services Ltd, call the clinic during opening hours or use the website to check available contact options. Booking ahead is recommended, especially for surgery, dental care, sick pets or medication enquiries.

Consultation fees vary by clinic in New Zealand and are not government regulated. There is no public veterinary care scheme for pets, ACC does not cover animals, and there is no government-published veterinary fee schedule, so call the clinic for a current quote and ask for an itemised written estimate before procedures such as surgery or dental work. Pet owners may also wish to ask generally about private pet insurance or payment-plan options, but confirm directly what applies to your visit.

Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and cash, but payment options should be confirmed before your appointment. Some clinics may also support pet-insurance claims or payment plans, so call ahead to check what is available for your visit.

The supplied review data mentions emergency care positively, but also notes that some after-hours emergencies may be directed to Hamilton or Tauranga rather than handled locally. For urgent care outside normal opening hours, call ahead to confirm the current after-hours process and allow for possible travel time; after-hours emergency services are typically more expensive than standard consultations.

Matamata Veterinary Services Ltd is described as providing small animal veterinary care, with review-supported strengths in cat care and advice, dog surgery and recovery, cruciate ligament surgery, dental cleaning, desexing and spay procedures. Pet owners also praised the team for caring communication during stressful visits and support with sick pets.

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Last updated: 16 July 2026