44 reviews
549 Queen Street East, 5510, New Zealand
#compassionateCare#friendlyStaff#clearCommunication+12
Totally Vets T/a Levin and Horowhenua Veterinary Centre
What owners report about visiting
1 community reports｜1/5 details added｜Updated 9/7
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
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What owners say
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What owners say
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team for kind, gentle and compassionate handling of pets, especially during euthanasia, cremation arrangements and stressful emergency visits. Many reviews describe vets and nurses as knowledgeable, thorough and clear in their explanations, with good outcomes reported for surgery, chronic illness management, blocked bladder care, avian care, horses, rabbits, cats, dogs and lifestyle-block animals. Several owners also appreciated being fitted in quickly for urgent cases and feeling that their animals were treated with real affection, treats and reassurance.
💬Common Feedback & Suggestions
The reviews are strongly positive overall, but there are repeated concerns about front-desk communication, with some owners saying reception interactions felt dismissive, rushed or overwhelming. A smaller but serious set of negative reviews mention misdiagnosis, difficulty getting emergency help near closing time, delays for appointments, being unable to get repeat medication without another consult, and poor follow-up by phone. Pricing is the clearest practical concern, with several owners describing visits as expensive, objecting to quote changes, or wanting clearer displayed prices.
🏥Clinic Specialties
- Emergency and urgent care
- End-of-life care and cremation support
- Surgery and post-operative care
- Avian and duck medicine
- Horse and lifestyle-block animal care
- Dental surgery and extractions
🏷️Keywords
#compassionateCare#gentleHandling#clearCommunication#emergencyCare#endOfLifeSupport#knowledgeableVets#friendlyStaff#helpfulReception#followUpCare#expensiveFees#quoteConcerns#frontDeskIssues#urgentAppointments#avianCare#surgeryCare#easyParking
Overall Ratings
🐾Tips for Pet Owners
- Ask for a clear written estimate before procedures, especially surgery, as some reviews mention price or quote concerns.
- If your pet is urgent, phone early and explain the symptoms clearly; many owners were seen quickly, but some reported delays or difficulty near closing time.
- For anxious pets, mention this when booking, as several reviews describe gentle handling, treats and calm care for nervous cats and dogs.
- If you need repeat medication or follow-up advice, expect the clinic may require a recheck before prescribing.
- For end-of-life care, reviews suggest the team can help with compassionate euthanasia, cremation arrangements and aftercare.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:30 | |||||||
| 09:00〜15:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
20 Salisbury St Parking
388m20 Salisbury St, Parking lot, Lower Hutt 5010, New Zealand
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Totally Vets T/a Levin and Horowhenua Veterinary Centre is in Levin, Manawatū-Whanganui 5510. No train, ferry or light-rail station was found within walking distance, so driving is likely the most practical option, or you can check Google Maps for the nearest bus route. Street parking is typically available in this suburb; check nearby signage before leaving your vehicle.
Totally Vets T/a Levin and Horowhenua Veterinary Centre is open Monday to Friday from 8:00 am to 5:30 pm, and Saturday from 9:00 am to 3:00 pm. No Sunday opening hours were provided.
You can contact Totally Vets T/a Levin and Horowhenua Veterinary Centre by calling (06) 368 2891. The clinic also lists its website as http://levinhorowhenuavets.nz/.
To book an appointment at Totally Vets T/a Levin and Horowhenua Veterinary Centre, contact the clinic directly or use the website listed in its profile. If your pet is urgent, explain the symptoms clearly when enquiring so the team can advise on timing and next steps.
Veterinary consultation fees in New Zealand vary by clinic and are not regulated by a government fee schedule. ACC covers human personal injury only and does not cover pets, so pet owners should enquire with the clinic for a current quote and ask for an itemised written estimate before procedures such as surgery or dental work. Urgent or after-hours care, where arranged, is typically more expensive. Private pet insurance and payment-plan providers are options some owners consider, but availability should be confirmed directly with the clinic.
Most New Zealand veterinary clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics can also help with pet-insurance claims or payment plans, but you should call ahead to confirm what this clinic currently accepts.
Reviews and the clinic summary mention emergency and urgent care, with some owners saying they were fitted in quickly for serious cases. Because opening hours are limited to Monday to Saturday in the provided data, enquire as early as possible if your pet needs urgent help, especially close to closing time.
Totally Vets T/a Levin and Horowhenua Veterinary Centre has a 4.4 out of 5 rating from 221 reviews. Pet owners often praise the team for compassionate handling, knowledgeable vets, clear explanations, end-of-life support, surgery care and help with urgent cases. Common concerns include front-desk communication, follow-up calls, appointment delays and pricing clarity, so it is sensible to ask questions upfront and request written estimates for larger treatments.
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Have you ever been seen here successfully without a reservation?
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Nearby Veterinary Clinics
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Last updated: 16 July 2026