The Referral Centre

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners who were happy with the clinic praised the emergency care and felt the team looked after pets well, including after an unexpected injury that required surgery. Positive reviews also highlighted friendly, helpful communication by phone, email and in person, with staff willing to answer repeated questions. Several reviewers explicitly said they would recommend the clinic, and one felt the cost was justified by the care received.

💬Common Feedback & Suggestions

The reviews are mostly positive, but one detailed negative review raised concerns about booking accuracy, unclear pricing, rude communication when the bill was queried, and post-treatment presentation of a leg dressing and clip. Pricing feedback is mixed: one owner felt the emergency service was worth the cost, while another felt charged more than quoted. There were no clear comments about cleanliness or the general condition of the premises.

🏥Clinic Specialties

  • Emergency veterinary care
  • Injury assessment and treatment
  • Surgery after injury
  • Orthopaedic or bone consultations

🏷️Keywords

#emergencyCare#surgicalCare#injuryTreatment#friendlyTeam#helpfulCommunication#phoneSupport#emailSupport#clearAnswers#recommendable#pricingConcerns#bookingIssues#rudeCommunication#postTreatmentConcerns#mixedValueFeedback

Overall Ratings

* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.

🐾Tips for Pet Owners

  • Confirm the quoted consultation fee and the vet you are booked with before attending.
  • If your pet needs emergency or injury care, be prepared for higher costs and ask what is included in the estimate.
  • Use phone or email for follow-up questions, as reviewers found the team responsive through both channels.
  • Check any dressing, clips or post-treatment materials before leaving or as soon as you get home.
  • Ask for clear discharge instructions after surgery or injury treatment.
📊 **Overall Ratings** - Medical Expertise: 67% satisfied (n=3) - Service Attitude: 67% satisfied (n=3) - Convenience: 50% satisfied (n=2) - Pricing: 50% satisfied (n=2) - Cleanliness: 50% satisfied (n=0) - Recommendability: 67% satisfied (n=3) 👍 **What Pet Owners Praised** Owners who were happy with the clinic praised the emergency care and felt the team looked after pets well, including after an unexpected injury that required surgery. Positive reviews also highlighted friendly, helpful communication by phone, email and in person, with staff willing to answer repeated questions. Several reviewers explicitly said they would recommend the clinic, and one felt the cost was justified by the care received. 💬 **Common Feedback & Suggestions** The reviews are mostly positive, but one detailed negative review raised concerns about booking accuracy, unclear pricing, rude communication when the bill was queried, and post-treatment presentation of a leg dressing and clip. Pricing feedback is mixed: one owner felt the emergency service was worth the cost, while another felt charged more than quoted. There were no clear comments about cleanliness or the general condition of the premises. 🏥 **Clinic Specialties** - Emergency veterinary care - Injury assessment and treatment - Surgery after injury - Orthopaedic or bone consultations 🏷️ **Tags** #emergencyCare #surgicalCare #injuryTreatment #friendlyTeam #helpfulCommunication #phoneSupport #emailSupport #clearAnswers #recommendable #pricingConcerns #bookingIssues #rudeCommunication #postTreatmentConcerns #mixedValueFeedback 🐾 **Tips for Pet Owners** - Confirm the quoted consultation fee and the vet you are booked with before attending. - If your pet needs emergency or injury care, be prepared for higher costs and ask what is included in the estimate. - Use phone or email for follow-up questions, as reviewers found the team responsive through both channels. - Check any dressing, clips or post-treatment materials before leaving or as soon as you get home. - Ask for clear discharge instructions after surgery or injury treatment.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
07 834 3426
Official website
thereferralcentre.co.nz/

Opening Hours

MonTueWedThuFriSatSun
08:00〜18:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

574 Anglesea Street, Hamilton Central, Hamilton 3204, New Zealand

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Parking

NZ Post Car Park

109m
536 Anglesea Street, Hamilton Central, Hamilton 3204, New Zealand

Secure Parking - 50 Rostrevor Street, Hamilton Central Hamilton Car Park

271m
50 Rostrevor Street, Hamilton Central, Hamilton 3204, New Zealand

Motorcycle Parking - 801 Victoria

332m
801 Victoria Street, Hamilton Central, Hamilton 3204, New Zealand

Wilson pay and park

384m
750 Victoria Street, Hamilton Central, Hamilton 3204, New Zealand

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

The Referral Centre is in Hamilton Central, Hamilton, Waikato 3204. No nearby train, ferry or light-rail station was found within walking distance, so driving is likely to be the simplest option, or you can check Google Maps for the nearest bus route; street parking is typically available in this suburb, but check local signage before leaving your car.

The Referral Centre is open Monday to Friday from 8:00 am to 6:00 pm. No weekend opening hours were provided, so call ahead to confirm availability before visiting outside weekday hours.

You can contact The Referral Centre by calling 07 834 3426 or by visiting its website at https://thereferralcentre.co.nz/. Reviewers also mentioned helpful communication by phone and email.

To book an appointment at The Referral Centre, call the clinic or use the contact options on its website. Because reviewers mentioned both emergency care and one booking accuracy concern, confirm the appointment time, the vet or service you are booked with, and any quoted fee before attending.

Consultation fees at The Referral Centre can vary because veterinary fees in New Zealand are set by each clinic and are not regulated by a government fee schedule. Call the clinic for a current quote, ask what is included, and request an itemised written estimate for surgery, injury treatment or other procedures; after-hours or emergency care is typically more expensive. ACC covers human personal injury only and does not cover pets, so owners usually rely on private pet insurance or general payment-plan options where available.

Most New Zealand veterinary clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash, but payment options can vary by clinic. Call ahead to confirm what The Referral Centre accepts and whether any pet-insurance claim or payment-plan options are available.

The Referral Centre is described in reviews as providing emergency veterinary care, including support for unexpected injuries requiring surgery. The supplied opening hours are Monday to Friday, 8:00 am to 6:00 pm, so call to enquire about current emergency or after-hours availability before travelling.

The Referral Centre is associated with emergency veterinary care, injury assessment and treatment, surgery after injury, and orthopaedic or bone consultations. If your pet needs specialist or urgent care, call to enquire about the right service, likely costs and what information or referral notes to bring.

Street parking is typically available around Hamilton Central, but no nearby paid parking lot was found in the supplied Google Places parking search. Check street signs carefully for time limits, payment rules or resident-only restrictions before your appointment.

The Referral Centre has a 4.1 out of 5 rating from 9 reviews. Positive feedback mentions emergency care, surgery after injury, friendly communication and helpful answers by phone, email and in person, while mixed feedback includes concerns about pricing clarity, booking accuracy and post-treatment presentation, so it is sensible to confirm quotes and discharge instructions clearly.

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Other veterinary clinics near Hamilton Central

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Last updated: 16 July 2026