What owners report about visiting
1 community reports｜1/5 details added｜Updated 8/10
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team for being caring, compassionate and helpful, especially with anxious, senior or very unwell pets. Many reviews describe strong veterinary care, clear explanations, good outcomes after illness or surgery, and supportive handling during after-hours visits and end-of-life situations. Several long-term clients also said they trusted the practice over many years and would recommend it highly.
💬Common Feedback & Suggestions
The reviews are mostly positive, but concerns are not isolated: several owners raised issues with phone manner, follow-up calls, communication between vets, and waiting after being told a pet was ready. A few serious negative reviews allege misdiagnosis, poor treatment outcomes or unprofessional emergency care, while grooming complaints mention instructions not being followed and nails being missed. Pricing feedback is mixed, with some calling costs reasonable but others feeling charges were excessive or money-focused.
🏥Clinic Specialties
- Cat care and urgent illness visits
- Rabbit treatment and vaccinations
- After-hours and emergency care
- Surgery and post-operative care
- End-of-life and euthanasia support
- Dog grooming
🏷️Keywords
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- For surgery or larger procedures, ask for the estimate, fluid plan and pick-up time in writing before admission.
- If booking by phone, confirm whether they have your details and ask when you should expect a call back.
- Owners of anxious, senior or rabbit pets may find the team’s gentle handling and explanations helpful.
- For grooming, bring clear photos and confirm specific requests such as coat length and nail trimming at drop-off.
- For after-hours or emergency visits, clarify costs and next steps early, as pricing and communication drew mixed feedback.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜15:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Waikiwi Vet Services Ltd is located in Waikiwi, Gladstone, Wellington 9810. No train, ferry or light-rail station was found within walking distance, so driving is likely the easiest option, or you can check Google Maps for the nearest bus route. Street parking is typically available in this suburb, but check local signage when you arrive.
Waikiwi Vet Services Ltd is open Monday to Friday from 8:00 am to 6:00 pm, and Saturday from 9:00 am to 3:00 pm. Sunday hours are not listed, so call ahead to confirm availability before visiting.
You can contact Waikiwi Vet Services Ltd by phone on 03 215 9237, or visit their website at http://vetservices.co.nz/ for more information.
To book an appointment at Waikiwi Vet Services Ltd, call the clinic or use the contact options on their website. If your pet is unwell, anxious, senior, or needs rabbit care or grooming, mention this when booking so the team can advise on the right appointment type.
Consultation fees vary by clinic in New Zealand and are not regulated by a government fee schedule. Call the clinic for a current quote, and for surgery, urgent care, grooming or larger procedures, ask for an itemised written estimate before treatment. After-hours or emergency visits are typically more expensive. Pet owners may also wish to ask generally about private pet insurance or payment-plan options, as these vary by provider and clinic.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and cash, but payment options can vary. Call ahead to confirm what Waikiwi Vet Services Ltd currently accepts, especially for emergency care, surgery, grooming or larger invoices.
Yes, review data mentions after-hours and emergency care at Waikiwi Vet Services Ltd. For urgent illness visits, call to enquire about availability, expected wait times, costs and next steps before heading in, as owner feedback about emergency communication and pricing was mixed.
Waikiwi Vet Services Ltd has a 4.2 out of 5 rating from 69 reviews. Many owners praise the caring, compassionate and helpful team, especially for anxious, senior or very unwell pets, surgery recovery, rabbit care, after-hours visits and end-of-life support. Some reviews raise concerns about phone manner, follow-up communication, waiting times, grooming details, pricing and serious treatment outcomes, so it is sensible to confirm expectations clearly before booking.
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