72 reviews
27 Wilson Street, 7930, New Zealand
#friendlyStaff#compassionateCare#knowledgeableVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most consistently praised the warm, caring manner of the vets, nurses and reception team, especially during stressful situations such as euthanasia, sick pets and follow-up care. Reviews repeatedly describe the staff as friendly, helpful, knowledgeable and gentle, with good communication and practical advice. Several owners also valued the clinic's willingness to go the extra mile for animals of different sizes, from cats and dogs through to horses.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, with very few concrete concerns raised. One owner felt their dog's problem was not handled with enough care and was told to go elsewhere, which stands out against the otherwise strong pattern of supportive service. Pricing, cleanliness, parking and wait times were not meaningfully discussed in these reviews, so there is little evidence for broader concerns in those areas.
🏥Clinic Specialties
- Compassionate end-of-life care
- Equine visit support
- Cat illness follow-up care
- Dog care and advice
- Large and small animal care
- Maine Coon lion shave grooming
🏷️Keywords
#friendlyStaff#compassionateCare#helpfulTeam#clearCommunication#knowledgeableVets#followUpCalls#gentleHandling#animalLovers#endOfLifeSupport#largeAnimalCare#smallAnimalCare#grooming#practicalAdvice#accommodatingStaff#highlyRecommended
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- If your pet is unwell, ask about follow-up contact, as several reviewers valued progress checks after treatment.
- For difficult or emotional visits, let the team know your situation when calling, as owners reported kind support from the first phone call through to the visit.
- Owners with large animals should mention the animal type and location needs clearly, as reviews include positive support for horses as well as small pets.
- If you need grooming such as a lion shave, ask when booking whether the clinic can provide the specific coat clip you want.
- Because pricing and wait times are not covered in these reviews, check fees and appointment timing directly when you book.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Gateway Vets Ltd is located in Geraldine, Canterbury 7991. No train, ferry or light-rail station was found within walking distance, so driving is likely the most practical option, or you can check Google Maps for the nearest bus route. Street parking is typically available in the suburb, but check local signage before leaving your vehicle.
Gateway Vets Ltd is open Monday to Friday from 8:00 am to 5:00 pm. The provided hours do not list weekend opening, so call ahead to confirm availability before visiting outside weekday hours.
You can contact Gateway Vets Ltd by calling (03) 693 9060. You can also visit the clinic website at http://www.gatewayvets.co.nz/ for more information.
To book an appointment at Gateway Vets Ltd, call the clinic or use the contact options on its website. When booking, tell the team whether your animal is a cat, dog, horse or another large or small animal, and mention any specific needs such as illness follow-up, end-of-life support or grooming.
Veterinary consultation fees in New Zealand vary by clinic and are not government regulated. There is no public veterinary care scheme for pets, ACC does not cover animals, and there is no government-published vet fee schedule, so call Gateway Vets Ltd for a current quote and ask for an itemised written estimate before procedures. Pet owners may also wish to compare private pet insurance or general payment-plan options, but confirm directly what applies to your visit.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and cash, but payment methods can vary. Call ahead to confirm what Gateway Vets Ltd accepts and whether any pet-insurance claim support or payment-plan options are available.
Gateway Vets Ltd is reviewed for both small and large animal care, including dog care and advice, cat illness follow-up care, equine visit support, compassionate end-of-life care and some grooming such as a Maine Coon lion shave. Ask when booking whether the clinic can provide the specific service your pet or animal needs.
Gateway Vets Ltd is rated 4.8 out of 5 from 45 reviews. Pet owners most often praise the friendly, helpful and knowledgeable vets, nurses and reception team, with strong feedback about compassionate care, clear communication, gentle handling and support during stressful visits.
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Last updated: 16 July 2026