What owners report about visiting
1 community reports｜1/5 details added｜Updated 9/5
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team’s kindness, compassion and calm handling of stressful situations, including urgent illness, surgery recovery and end-of-life care. Many reviews describe vets and nurses taking time to explain diagnoses, treatment options and aftercare clearly, with pets treated gently and respectfully. Several long-term clients also highlighted professional knowledge, good outcomes, and a strong sense that staff genuinely care about animals.
💬Common Feedback & Suggestions
The reviews are mostly positive, but there are recurring concerns around getting through by phone, appointment availability during busy periods, and continuity of care when different vets or locums are involved. A smaller number of owners raised serious concerns about missed vaccinations, treatment or lab-handling mistakes, and feeling that cost or payment processes were poorly handled. Pricing feedback is mixed: some owners found costs fair or well explained, while others felt surprised by charges or frustrated by upfront payment/refund issues.
🏥Clinic Specialties
- Urgent and same-day care
- Dental checks and dental cleaning
- Surgery and post-operative care
- End-of-life and euthanasia support
- Small pet and wildlife care
- Preventive care and vaccinations
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If your pet needs urgent attention, call as early as possible, as some owners were fitted in quickly while others reported difficulty securing appointments.
- Ask for a clear estimate and payment expectations before treatment, especially for surgery, urgent visits or add-on products.
- Confirm vaccinations and paperwork before boarding or kennel bookings, as a few reviews mention missed or unclear vaccination records.
- For ongoing or complex health issues, ask whether you can see the same vet where possible to support continuity of care.
- If phone lines are busy, consider following up by email or visiting in person for time-sensitive matters, based on several reviews about contact delays.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Humanimals is in South Dunedin, Dunedin, Otago 9012. No train, ferry or light-rail station was found within walking distance, so driving is likely the simplest option; street parking is typically available in the suburb, but check local signage. For public transport, use Google Maps to find the nearest Dunedin bus route before you travel.
Humanimals is open Monday to Friday from 8:00 am to 5:00 pm. The clinic is not listed as open on Saturday or Sunday, so call ahead or check the clinic website before visiting outside weekday hours.
You can contact Humanimals by calling 03 456 2345 or visiting its website at https://www.humanimals.co.nz/?utm_source=google&utm_medium=organic&utm_campaign=gmb. Some reviews mention phone delays during busy periods, so email or an in-person follow-up may help for time-sensitive matters.
To book an appointment at Humanimals, call the clinic or use the contact options on its website. If your pet needs urgent or same-day care, contact the clinic as early as possible, as reviews suggest availability can vary during busy periods.
Veterinary consultation fees in New Zealand vary by clinic and are not government-regulated. ACC covers human personal injury only and does not cover pets, and there is no government-published veterinary fee schedule. Call Humanimals for a current quote, and ask for an itemised written estimate before procedures, surgery, dental work or urgent treatment. Pet owners commonly use private pet insurance or payment-plan options in New Zealand, but you should confirm directly with the clinic what applies to your visit.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics may also support pet-insurance claims or payment plans, but call ahead to confirm what Humanimals accepts before your appointment.
Humanimals is associated with urgent and same-day care in owner reviews and clinic specialty summaries. If your pet is suddenly unwell, call as early as possible to ask whether an urgent appointment is available that day; after-hours or urgent fees are typically higher at New Zealand vet clinics, so ask about costs upfront.
Humanimals is linked with preventive care and vaccinations, dental checks and dental cleaning, surgery and post-operative care, urgent and same-day care, end-of-life and euthanasia support, plus small pet and wildlife care. For your pet’s specific needs, call to enquire about appointment availability and whether the right vet or service is available.
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Have you ever been seen here successfully without a reservation?
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