What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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What owners say
Awaiting owner input on cost explanations.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
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Your experience helps too
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most consistently praised the warm, compassionate manner of the vets, nurses and reception team, especially during stressful illness, euthanasia and grief-related visits. Many reviews describe knowledgeable, thorough care, clear explanations, good follow-up, and pets recovering well after treatment, surgery or medication. Several long-term clients also valued the clinic’s willingness to accommodate anxious or reactive pets, offer options, and make animals feel genuinely cared for.
💬Common Feedback & Suggestions
The reviews are strongly positive overall, but a small number raise serious concerns about abrupt or unsympathetic handling, poor communication, delayed referrals or callbacks, and treatment plans not being completed as expected. Pricing is often described as reasonable or better than other clinics, but a few owners felt costs were high, unclear, or too money-focused. There are also isolated concerns about a pet escaping during a visit and about follow-up on lab results.
🏥Clinic Specialties
- Desexing surgery
- Cat dental work
- End-of-life and grief support
- Care for anxious or reactive pets
- Small animal medicine
- Puppy and kitten care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious or reactive, let the team know when booking, as several owners reported helpful handling arrangements for nervous animals.
- Ask for a written estimate before surgery, dental work or larger treatments, especially if you are comparing costs or need payment options.
- For referrals, lab results or complex follow-up, confirm the expected timeframe and follow up promptly if you have not heard back.
- If cost is a concern, ask about included items such as medication, collars, follow-up consults, Best for Pets plans or Afterpay.
- For end-of-life visits, expect a generally compassionate approach, with many owners noting patience, privacy and thoughtful aftercare.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Town & Country Vets (Drury) is located in Drury, Auckland 2113. No street address was provided in the source data, and no train, ferry or light-rail station was found within walking distance, so driving is likely the simplest option; otherwise, check Google Maps for the nearest bus route. Street parking is typically available in this suburb, but check local signage when you arrive.
Town & Country Vets (Drury) is open Monday to Friday from 8:00 am to 5:00 pm. Weekend hours were not listed in the provided data, so call ahead to confirm availability before visiting outside weekday hours.
You can contact Town & Country Vets (Drury) by phone on (09) 294 8779 or visit their website at https://www.druryvets.co.nz/.
To book an appointment at Town & Country Vets (Drury), contact the clinic directly or use the clinic website. If your pet is anxious or reactive, mention this when booking, as reviews note the team has helped arrange suitable handling for nervous pets.
Veterinary consultation fees in New Zealand vary by clinic and are not government-regulated. There is no public scheme, ACC cover, or government veterinary fee schedule for pets, so call the clinic for a current quote and ask for an itemised written estimate before procedures such as surgery, dental work or larger treatment plans. Pet owners commonly use private pet insurance or payment-plan options in general, but confirm any available options directly with the clinic.
Most New Zealand vet clinics commonly accept EFTPOS, Visa / Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay / Google Pay, and sometimes cash, but call ahead to confirm. The provided review tags mention Afterpay availability, and pet owners are advised to ask directly about payment options, insurance claims, or plans before treatment.
Town & Country Vets (Drury) is described as offering small animal medicine, puppy and kitten care, desexing surgery, cat dental work, care for anxious or reactive pets, and end-of-life and grief support. Ask the clinic directly about suitability for your pet’s specific condition or procedure.
Town & Country Vets (Drury) has a 4.6 out of 5 rating from 136 reviews. Pet owners most often praise the compassionate staff, knowledgeable vets, clear explanations, follow-up care, support during end-of-life visits, and care for anxious pets, while some reviews mention concerns about communication, delayed follow-up, and pricing clarity.
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