308 reviews
33 Marlborough Street, Phillipstown, 8011, New Zealand
#friendlyStaff#compassionateCare#knowledgeableVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the warm, compassionate manner of the vets, nurses and reception team, especially with anxious pets, elderly animals and end-of-life visits. Many reviews describe knowledgeable, professional care, clear explanations, good follow-up and successful treatment outcomes, including emergencies, injuries, dental care, vaccinations and recovery from illness. Several owners also valued being fitted in at short notice, same-day or weekend availability, reminders, online booking and payment options that made care easier to manage.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, but cost was the main recurring concern where negative feedback appeared. A small number of owners felt charges were excessive, quotes changed or costs were not handled transparently enough, particularly around dental work, blood tests, vaccination pricing and home euthanasia. There were also isolated serious concerns about a distressing euthanasia experience, lack of follow-up testing, and one phone enquiry being handled poorly.
🏥Clinic Specialties
- Emergency and urgent veterinary care
- Cat and dog general practice
- Dental examinations and extractions
- Vaccinations and preventive care
- End-of-life and euthanasia support
- Small pet care
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#clearCommunication#emergencyCare#shortNoticeAppointments#gentleHandling#endOfLifeSupport#catCare#dogCare#dentalCare#paymentOptions#reasonablePrices#pricingConcerns#loyalClients#highlyRecommended
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Ask for a written estimate before procedures, especially dental work, blood tests or euthanasia services.
- If your pet needs urgent care, call early; several owners said the clinic fitted them in at short notice or during busy periods.
- Use the online booking, text and email reminder options if you prefer not to wait on the phone.
- Mention if your pet is nervous or reactive, as reviewers often found the team patient with anxious animals.
- Check available payment options such as Afterpay or pet-care plans if cost timing is a concern.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 09:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
33 Marlborough Street, Phillipstown, Christchurch 8011, New Zealand
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pet Doctors Marshall & Pringle is in Phillipstown, Christchurch, Canterbury 8011. No train, ferry or light-rail station was found within easy walking distance, so driving or checking Google Maps for the nearest bus route is likely the most practical option. Street parking is typically available in the suburb, but check local signage before leaving your car.
Pet Doctors Marshall & Pringle is open Monday to Friday from 8:00 am to 7:00 pm, and Saturday from 9:00 am to 12:00 pm. No Sunday hours were provided, so check ahead before visiting on weekends or public holidays.
You can contact Pet Doctors Marshall & Pringle by phone on (03) 389 6222. The clinic website is https://aldwinsroadvet.co.nz/?utm_source=google&utm_medium=organic&utm_campaign=gmb.
You can book an appointment with Pet Doctors Marshall & Pringle through the clinic's online booking option or by calling the clinic. Reviews also mention text and email reminders, which may help you keep track of your pet's visit.
Consultation fees vary by clinic in New Zealand and are not regulated by a government fee schedule. ACC is for human personal injury only and does not cover pets, so call the clinic for a current quote and ask for an itemised written estimate before procedures such as dental work, blood tests or euthanasia services. After-hours or urgent care fees are typically higher, and pet owners may wish to ask generally about private pet insurance or payment-plan options.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics also support pet-insurance claims or payment plans; reviews mention payment options, but call ahead to confirm what is available for your visit.
Pet Doctors Marshall & Pringle is associated with emergency and urgent veterinary care in the review summary, and several owners said the team fitted pets in at short notice. If your pet needs urgent help, call early to check availability and the best next step.
Pet Doctors Marshall & Pringle is rated 4.6 out of 5 from 308 reviews. Owners often praise the compassionate vets, nurses and reception team, clear explanations, gentle handling of anxious pets, and care for elderly animals and end-of-life visits, while pricing transparency is the main recurring concern raised in less positive feedback.
Map
Clinic Address
33 Marlborough Street, Phillipstown, Christchurch 8011, New Zealand
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Have you ever been seen here successfully without a reservation?
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Last updated: 16 July 2026