5.0
203 reviews
30 Almorah Road, Epsom, 1023, New Zealand
#compassionateCare#friendlyStaff#clearCommunication+11
What owners report about visiting
1 community reports｜1/5 details added｜Updated 9/5
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being caring, gentle, knowledgeable and thorough, with many long-term clients saying they trusted the team over many years and multiple pets. Reviews often mention clear explanations, full advice, follow-up calls or emails, and compassionate support during difficult moments such as euthanasia or sudden loss. Several owners also highlighted good outcomes for dental work, surgery, abscess treatment, infected paws, behavioural concerns, rabbit care, and routine cat and dog health care.
💬Common Feedback & Suggestions
The reviews are strongly positive overall, but a small group raised serious concerns about reception manner, feeling unwelcome, booking restrictions, reminder or appointment communication, and handling of administrative requests. A few owners mentioned cost or insurance paperwork issues, including one saying the clinic was expensive and another noting extra documents were needed for an insurance claim. Convenience feedback was mixed: some owners found appointments, parking and urgent help easy, while others reported booking refusal, time wasted, or a hot waiting room in summer.
🏥Clinic Specialties
- Cat care and feline medicine
- Dental extraction and oral care
- Surgery and post-operative follow-up
- End-of-life and euthanasia support
- Rabbit care
- Behavioural advice and owner education
🏷️Keywords
#compassionateCare#knowledgeableVets#friendlyStaff#clearCommunication#longTermClients#followUpCare#catCare#dogCare#dentalExtraction#surgeryCare#endOfLifeSupport#rabbitCare#reasonableCostMentioned#receptionConcerns#easyParking#appointmentAvailability
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Ask for clear written advice or a follow-up email if your pet has behavioural, recovery or medication needs.
- If you are making an insurance claim, keep both the EFTPOS receipt and the invoice.
- Book ahead where possible, as one review reported restrictions around who could be booked in.
- Use the separate waiting areas if your cat is stressed around dogs.
- If visiting in summer, be aware one owner found the waiting room a bit hot.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
668 Manukau Rd Parking
641m668 Manukau Road, Royal Oak, Auckland 1051, New Zealand
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The Vets (Manukau Road) is in Epsom, Auckland 1023, on Manukau Road. No train, ferry or light-rail station was listed within easy walking distance, so driving is likely the simplest option, or you can check Google Maps for the nearest bus route. Street parking is typically available in this suburb, but check local signage before leaving your car.
The Vets (Manukau Road) is open Monday to Friday from 8:00 am to 5:00 pm, and Saturday from 9:00 am to 1:00 pm. No Sunday hours were provided, so call ahead to confirm availability before visiting outside normal weekday hours.
You can contact The Vets (Manukau Road) by calling (09) 625 5556 or visiting their website at http://www.thevets.net.nz/. Calling is the best option for urgent questions, appointment availability, current fees, or directions.
You can book an appointment at The Vets (Manukau Road) by contacting the clinic directly through their phone line or website. Booking ahead is recommended, as review feedback mentions that appointment availability and booking rules can vary.
Consultation fees vary by clinic in New Zealand and are not government-regulated. There is no public pet healthcare scheme, ACC does not cover pets, and there is no government-published veterinary fee schedule, so call the clinic for a current quote before booking. For dental work, surgery or other procedures, ask for an itemised written estimate, and consider private pet insurance or general payment-plan options if you need help managing costs.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and cash, but you should call ahead to confirm The Vets (Manukau Road)'s current payment options. Some clinics can also help with pet-insurance paperwork or payment-plan options, but availability should be checked directly with the clinic.
The Vets (Manukau Road) has review-supported strengths in cat care and feline medicine, dental extraction and oral care, surgery with post-operative follow-up, end-of-life and euthanasia support, rabbit care, and behavioural advice. Pet owners also mention routine cat and dog healthcare, clear explanations, and follow-up calls or emails.
The Vets (Manukau Road) is rated 4.6 out of 5 from 146 reviews, with many pet owners praising caring, gentle, knowledgeable vets and nurses. Reviews are especially positive about medical expertise, compassion, clear communication, follow-up care, and long-term trust, although some feedback mentions reception manner, booking restrictions, communication issues, cost concerns, and insurance paperwork requirements.
Help with one question
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
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Source: Google Maps
Last updated: 16 July 2026