What owners report about visiting
Collecting owner reports｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vet’s gentle, compassionate handling of anxious, elderly and unwell pets, with many saying they felt listened to and respected. Reviews often highlight thorough consultations, clear treatment options, practical advice, and good outcomes such as resolving a recurring dog issue or making end-of-life care calm and kind. Several owners also appreciated the clinic’s clean, calm environment and the sense that pets were treated as individuals rather than numbers.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, with no repeated service complaints. The few practical notes are that convenience details were mentioned by only a handful of owners, including online booking, efficient appointments, parking and opening hours; one review simply asked when the store would open. Pricing feedback was positive where mentioned, especially around budget-sensitive care and a lower consultation fee compared with emergency options, but it was not discussed by most reviewers.
🏥Clinic Specialties
- Anxious and nervous pet care
- Second opinions and treatment planning
- Emergency and injury care
- End-of-life care and euthanasia support
- Vaccinations and routine care
- Bird and wildlife triage
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Use the online portal if you prefer straightforward booking, as one owner found it easy to use.
- Tell the vet about your budget and priorities, as reviewers said treatment options were discussed without pressure.
- This clinic appears well suited to nervous or elderly pets, so mention anxiety or existing conditions when booking.
- For urgent injuries, call ahead; reviewers reported helpful emergency-style care and clear consultation pricing.
- Allow time for discussion, as many owners valued the thorough explanations and treatment planning.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
No condition data available yet
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:30 | |||||||
| 09:00〜17:00 | |||||||
| 10:00〜16:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Secure Parking - 37 Taharoto Road, Takapuna Car Park
416mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
North Shore Vet Hospital is in Takapuna, Auckland 0622. No train, ferry or light-rail station was found within easy walking distance, so driving is likely the simplest option; street parking is typically available in Takapuna, but check local signage, or use Google Maps to find the nearest bus route.
North Shore Vet Hospital is listed as open Sunday 10:00 am-4:00 pm, Wednesday 9:00 am-5:00 pm, Thursday 9:00 am-5:00 pm, Friday 8:30 am-5:30 pm, and Saturday 10:00 am-4:00 pm. It is not listed as open on Monday or Tuesday, so call ahead to confirm current hours before visiting.
You can contact North Shore Vet Hospital by calling 09 918 9189. You can also visit the clinic website at https://www.vivavets.co.nz/ for online information and booking options.
You can book an appointment with North Shore Vet Hospital through its website or by calling the clinic to enquire. Reviews mention straightforward online booking, which may suit owners who prefer to arrange visits digitally.
Consultation fees in New Zealand vary by clinic and are not government-regulated, so call North Shore Vet Hospital for a current quote. Ask for an itemised written estimate before procedures or treatment plans; urgent injury care and after-hours veterinary care are typically more expensive. Pet owners generally rely on private pet insurance or payment-plan options, but you should confirm directly what is available for your visit.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and cash. Some clinics also support pet-insurance claims or payment plans, so call ahead to confirm what North Shore Vet Hospital accepts.
North Shore Vet Hospital is associated in reviews with emergency and injury care, with owners noting helpful urgent support and clear discussion of options. For an urgent injury or sudden illness, call ahead to check availability and whether your pet should be seen there or referred to an emergency hospital.
North Shore Vet Hospital is rated 5.0 out of 5 from 16 reviews. Pet owners consistently praise gentle handling, compassionate care for anxious, elderly and unwell pets, thorough consultations, clear treatment options, budget-aware advice, cleanliness, and a calm clinic environment.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds