Great South Vets

What owners report about visiting

1 community reports|1/5 details added|Updated 9/2

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

Now collecting the questions owners want answered.

Have you been to this clinic?

Answer a few questions in about 30 seconds to help the next owner decide.

All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

Light up the pet care map together

This clinic still has some missing info — help more pets find a clinic their families can trust.

Clinic map clarity

Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners most often praised the clinic for affordable care, with many describing consults, vaccinations, desexing, dental work and medication as much cheaper than elsewhere. Positive reviews also highlight caring staff, helpful communication by email, practical aftercare notes, and vets who are patient, professional and thorough. Several owners said their pets recovered well after procedures such as neutering, spaying, dental extractions, claw clipping under sedation and wound care.

💬Common Feedback & Suggestions

The reviews are strongly mixed despite many loyal and grateful customers. The most common concerns are very long waits, limited parking, difficulty getting through by phone, unclear opening or consultation hours, and the walk-in queue system. A smaller but serious group of reviews alleges poor communication, rushed discharge after surgery, inadequate aftercare advice, rude reception or vet interactions, cleanliness concerns, and adverse outcomes after procedures, so owners should weigh the low prices against these risks.

🏥Clinic Specialties

  • Affordable desexing and neutering
  • Vaccinations and parasite treatment
  • Dental checks and extractions
  • Rabbit desexing and vaccination
  • Wound care and basic treatment
  • Sedated nail clipping

🏷️Keywords

#affordableCare#lowCostVet#walkInQueue#longWaits#limitedParking#busyClinic#emailCommunication#desexing#dentalExtractions#vaccinations#rabbitCare#mixedAftercare#phoneDifficulties#friendlyStaff#valueForMoney#seriousComplaints

Overall Ratings

🐾Tips for Pet Owners

  • Arrive very early if using the walk-in service, as waits of several hours are repeatedly mentioned.
  • Check current consultation hours before travelling, and consider emailing if the phone is not answered.
  • Allow extra time for parking, especially during busy morning drop-off periods.
  • For surgery or dental procedures, ask for clear written and verbal aftercare instructions before leaving.
  • If your pet needs urgent or after-hours care, reviews suggest going directly to an emergency vet hospital.
📊 **Overall Ratings** - Medical Expertise: 61% satisfied (n=76) - Service Attitude: 62% satisfied (n=91) - Convenience: 24% satisfied (n=68) - Pricing: 86% satisfied (n=73) - Cleanliness: 17% satisfied (n=6) - Recommendability: 68% satisfied (n=44) 👍 **What Pet Owners Praised** Owners most often praised the clinic for affordable care, with many describing consults, vaccinations, desexing, dental work and medication as much cheaper than elsewhere. Positive reviews also highlight caring staff, helpful communication by email, practical aftercare notes, and vets who are patient, professional and thorough. Several owners said their pets recovered well after procedures such as neutering, spaying, dental extractions, claw clipping under sedation and wound care. 💬 **Common Feedback & Suggestions** The reviews are strongly mixed despite many loyal and grateful customers. The most common concerns are very long waits, limited parking, difficulty getting through by phone, unclear opening or consultation hours, and the walk-in queue system. A smaller but serious group of reviews alleges poor communication, rushed discharge after surgery, inadequate aftercare advice, rude reception or vet interactions, cleanliness concerns, and adverse outcomes after procedures, so owners should weigh the low prices against these risks. 🏥 **Clinic Specialties** - Affordable desexing and neutering - Vaccinations and parasite treatment - Dental checks and extractions - Rabbit desexing and vaccination - Wound care and basic treatment - Sedated nail clipping 🏷️ **Tags** #affordableCare #lowCostVet #walkInQueue #longWaits #limitedParking #busyClinic #emailCommunication #desexing #dentalExtractions #vaccinations #rabbitCare #mixedAftercare #phoneDifficulties #friendlyStaff #valueForMoney #seriousComplaints 🐾 **Tips for Pet Owners** - Arrive very early if using the walk-in service, as waits of several hours are repeatedly mentioned. - Check current consultation hours before travelling, and consider emailing if the phone is not answered. - Allow extra time for parking, especially during busy morning drop-off periods. - For surgery or dental procedures, ask for clear written and verbal aftercare instructions before leaving. - If your pet needs urgent or after-hours care, reviews suggest going directly to an emergency vet hospital.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

View condition info

Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

View condition info

Abortion, Termination of Pregnancy

View condition info

Breeding, Timing

View condition info

Cryptorchidism

View condition info

Contact

Clinic phone
09 278 4165
Official website
greatsouthvets.co.nz/

Opening Hours

MonTueWedThuFriSatSun
07:30〜17:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

785 Great South Road, Papatoetoe, Auckland 2025, New Zealand

Open in Google Maps

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Great South Vets is in Papatoetoe, Auckland 2025. No nearby train, ferry or light-rail station was found within walking distance, so driving is likely the simplest option, or you can check Google Maps for the nearest bus route. No nearby paid parking lot was found in Google Places; street parking is typically available in the suburb, but check local signage and allow extra time because reviews mention limited parking.

Great South Vets is listed as open Monday to Friday from 7:30 am to 5:00 pm. Hours can change, and reviews mention some confusion around consultation hours, so check the clinic's website or call ahead to confirm before travelling.

You can contact Great South Vets by phone on (09) 278 4165 or through its website at https://www.greatsouthvets.co.nz/. Reviews mention that getting through by phone can sometimes be difficult, so using email or the website may also help.

To book an appointment at Great South Vets, use the clinic's website or call to enquire about the current booking process. Reviews describe a busy walk-in queue system, so if you are using walk-in care, arrive early and allow for a long wait.

Consultation fees vary by clinic in New Zealand and are not regulated by a government fee schedule. ACC covers human personal injury only and does not cover pets, so call Great South Vets for a current quote and ask for an itemised written estimate before procedures such as surgery or dental work. Pet owners commonly rely on private pet insurance or payment-plan options in general, but you should confirm any available options directly with the clinic.

Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and cash. Some clinics may also support pet-insurance claims or payment plans, but call ahead to confirm what Great South Vets currently accepts.

The provided hours list Great South Vets as open weekdays only, and the review summary suggests owners go directly to an emergency vet hospital for urgent or after-hours care. If your pet is seriously unwell outside normal hours, contact an emergency veterinary hospital rather than waiting.

Great South Vets is known in the review data for affordable desexing and neutering, vaccinations, parasite treatment, dental checks and extractions, rabbit desexing and vaccination, wound care, basic treatment, and sedated nail clipping. For any procedure, ask what is included and request written aftercare instructions before leaving.

Great South Vets has a 4.1 out of 5 rating from 1,591 reviews, with strongly mixed feedback. Pet owners often praise the clinic for affordable care, value for money, caring staff and practical aftercare notes, while common concerns include long waits, limited parking, phone difficulties, unclear hours, mixed communication and some serious complaints about aftercare or outcomes.

Help with one question

Your report helps the next owner feel a little more certain.

Have you ever been seen here successfully without a reservation?

Based on 0 owner reports

Anonymous, about 3 seconds

Other veterinary clinics near Papatoetoe

Source: Google Maps
Last updated: 16 July 2026