What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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Your experience helps too
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What owners say
Awaiting owner input on cost explanations.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team for being warm, patient, gentle and genuinely compassionate with both pets and families, especially during stressful illness, surgery and end-of-life visits. Many reviews highlight clear explanations, detailed aftercare, follow-up calls or texts, and photo/email updates after procedures. The clinic is also repeatedly described as highly skilled with cats, rabbits, puppies and orthopaedic or desexing surgeries, with many long-term clients saying they would not go anywhere else.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, but a few recurring cautions appear. Some owners found the costs high, although several also said quotes were clear, value was good, or staff tried to reduce costs. A small number of concerns involved appointment delays, a busy clinic, communication around a found cat, and one poor experience with a fearful cat where the owner felt a proper health check was not completed.
🏥Clinic Specialties
- Laparoscopic spey and desexing surgery
- TPLO and cruciate ligament repair
- Cat-friendly feline care
- Rabbit and small-pet care
- Puppy training and preventive care
- End-of-life care and euthanasia support
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Ask for a clear estimate before treatment, as reviews suggest the team explains costs well and may help look for lower-cost options.
- If your cat is anxious, ask about the cat-only area, cage covers, gentle handling and possible pre-visit calming medication.
- For surgery or desexing, expect detailed aftercare advice and ask whether photo, email or phone updates will be provided during the day.
- Book routine appointments early, as a few reviews mention the clinic being busy or waits for appointments.
- For urgent problems, phone ahead and explain the situation clearly; several owners said the team tried to make room for emergencies when possible.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜12:30 | |||||||
| 08:30〜19:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
East Coast Bays Veterinary Clinic Ltd is in Browns Bay, Auckland 0630. No train, ferry or light-rail station was found within walking distance, so driving is usually the most practical option, or you can check Google Maps for the nearest bus route; street parking is typically available in the suburb, but check local signage before leaving your car.
East Coast Bays Veterinary Clinic Ltd is open Monday to Friday from 8:30 am to 7:00 pm, and Saturday from 8:30 am to 12:30 pm. No Sunday hours were provided, so call ahead to confirm availability before visiting on a weekend or public holiday.
You can contact East Coast Bays Veterinary Clinic Ltd by calling (09) 478 3924 or visiting its website at http://www.ecbvet.co.nz/. Calling is the best option for urgent enquiries, appointment availability, current fees or advice about whether your pet needs to be seen promptly.
To book an appointment at East Coast Bays Veterinary Clinic Ltd, contact the clinic directly through its website or by phone. Routine appointments are best booked early, as owner feedback suggests the clinic can be busy and some visits may involve waits.
Consultation fees vary by clinic in New Zealand and are not regulated by a government veterinary fee schedule. Call East Coast Bays Veterinary Clinic Ltd for a current quote, and for procedures such as desexing, TPLO or cruciate ligament repair, ask for an itemised written estimate; after-hours or emergency help, where available, is typically more expensive. Pet owners commonly rely on private pet insurance or payment-plan options in general, such as pet insurance providers or finance services, but confirm directly with the clinic what it can accept or support.
Most New Zealand vet clinics commonly accept EFTPOS, Visa / Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay / Google Pay and cash, but you should call ahead to confirm what East Coast Bays Veterinary Clinic Ltd accepts. Some clinics may also support pet-insurance claims or payment plans, so ask before treatment if you need those options.
East Coast Bays Veterinary Clinic Ltd is associated with laparoscopic spey and desexing surgery, TPLO and cruciate ligament repair, cat-friendly feline care, rabbit and small-pet care, puppy training and preventive care, plus end-of-life care and euthanasia support. If your pet needs surgery or a specialised service, ask what is suitable for your pet and request a clear treatment plan and estimate.
Yes, the clinic is described as cat-friendly, with reviews and tags mentioning skilled feline care, gentle handling, a separate cat area and support for anxious cats. If your cat is fearful, ask ahead about cage covers, calmer appointment timing and whether pre-visit calming medication may be appropriate.
Yes, the clinic is linked with rabbit and small-pet care in the provided review summary. When booking, explain your pet's species, symptoms and urgency so the team can confirm the right appointment type and any preparation needed.
East Coast Bays Veterinary Clinic Ltd is very highly reviewed, with a 4.9 out of 5 rating from 417 reviews. Owners often praise the team as warm, patient, gentle and compassionate, with clear explanations, follow-up calls or texts, detailed aftercare and strong support during surgery, illness and end-of-life visits; a few reviews mention higher costs, appointment delays or busy periods.
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