197 reviews
96b Ellice Road, Glenfield, 0629, New Zealand
#afterHoursCare#emergencyVet#compassionateCare+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team for calm, compassionate emergency care, especially during stressful overnight visits, serious illness, injuries, surgery, and end-of-life decisions. Many reviews describe vets and nurses who explained options clearly, gave regular updates during hospital stays, followed up after discharge, and helped pets recover from wounds, seizures, urinary issues, poisoning, trauma, and life-threatening conditions. The after-hours availability was repeatedly valued, with several owners saying they were seen quickly or were grateful to have help late at night, on weekends, or public holidays.
💬Common Feedback & Suggestions
The reviews are strongly positive overall, but the recurring concerns are important: several owners felt the care was expensive, money-focused, or required payment before treatment. A smaller group reported poor front-desk interactions, lack of empathy, or feeling dismissed during emergencies. There are also a few serious complaints about misdiagnosis, unnecessary suggested treatment, or pets not improving, so owners may want clear explanations, estimates, and treatment options before proceeding where time allows.
🏥Clinic Specialties
- After-hours emergency veterinary care
- Critical care and overnight hospitalisation
- Wound treatment, stitches and minor surgery
- End-of-life care and euthanasia support
- Cat urinary blockages and urinary issues
- Trauma, poisoning and acute illness care
🏷️Keywords
#afterHours#emergencyCare#compassionateCare#clearCommunication#followUpTexts#quickTriage#lifesavingCare#overnightHospitalisation#woundSurgery#endOfLifeSupport#catCare#dogCare#highCost#paymentUpfrontConcerns#mixedReceptionExperience#treatmentOptions
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Phone ahead if possible, even during the night, so the team can advise whether to come in and prepare for arrival.
- Expect emergency pricing and ask for an itemised estimate, payment timing, and treatment options before approving non-urgent work.
- Bring your pet's regular vet details, medication history, and insurance information to help with decisions and follow-up care.
- If your pet stays overnight, ask how updates will be provided and when you should expect the next call or text.
- For complex or uncertain diagnoses, ask what signs would require transfer, specialist referral, or review by your regular vet.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜00:00 | |||||||
| 00:00〜08:00 | |||||||
| 17:30〜23:59 | |||||||
| 18:00〜23:59 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
North Shore After Hours Veterinary Clinic is in Glenfield, Auckland 0629, on Auckland’s North Shore. No train, ferry or light-rail station was found within easy walking distance, so driving is usually the most practical option, or you can check Google Maps for the nearest bus route. Street parking is typically available in this suburb, but check local signs before leaving your car.
North Shore After Hours Veterinary Clinic provides after-hours cover on weekday evenings, overnight, weekends and into Monday night. The listed hours are Tuesday to Thursday from 6:00 pm to 8:00 am the next day, and from Friday 5:30 pm through the weekend and Monday until 12:00 am Tuesday.
You can contact North Shore After Hours Veterinary Clinic by calling 09 443 5640. The clinic’s website is http://emergencyvet.co.nz/.
For an emergency or after-hours visit, phone ahead if possible so the team can advise whether to come in and prepare for your arrival. Bring your pet’s regular vet details, medication history and insurance information if you have them.
Veterinary consultation fees in New Zealand vary by clinic and are not regulated by a government fee schedule. Call the clinic for a current quote, and for procedures or hospital care ask for an itemised written estimate before approving treatment where time allows. After-hours and emergency care is typically more expensive than routine daytime vet care. Pet owners generally rely on private pet insurance or payment-plan options, but you should confirm any claim or payment arrangement directly with the clinic.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics may also support pet-insurance claims or payment plans, so call ahead to confirm what is available before you arrive.
Yes. North Shore After Hours Veterinary Clinic focuses on after-hours emergency veterinary care, including critical care, overnight hospitalisation, wound treatment, stitches, minor surgery, trauma, poisoning, acute illness, cat urinary issues and end-of-life support.
North Shore After Hours Veterinary Clinic is rated 4.6 out of 5 from 197 reviews. Pet owners often praise the calm, compassionate emergency care, clear explanations, follow-up communication and help during stressful overnight, weekend and public-holiday visits. Some reviews mention high costs, payment timing concerns or mixed reception experiences, so it is sensible to ask for clear treatment options and estimates where time allows.
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Last updated: 16 July 2026