4.3
687 reviews
15 Jack Conway Avenue, Manukau City Centre, 2104, New Zealand
#compassionateCare#afterHoursVet#emergencyCare+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team for kind, caring service, clear communication and regular updates before, during and after procedures. Many reviews describe strong surgical and specialist capability, especially for dental work, tooth extractions, orthopaedic injuries and referral-level cases, with pets recovering well or receiving reassuring after-care. Several owners also noted that staff were knowledgeable, professional, empathetic and easy to trust with anxious, elderly or seriously injured pets.
💬Common Feedback & Suggestions
The reviews are mostly positive, but there are a few serious concerns. Two owners reported poor outcomes after treatment, including one very distressed complaint alleging unsafe care and high costs, and another saying a guinea pig died shortly after being told it would recover. One review also mentioned a 30-minute wait before a dog was seen, so owners with urgent cases may want to confirm timing and communication expectations on arrival.
🏥Clinic Specialties
- Referral surgery
- Dental extractions and root canal care
- Orthopaedic injury repair
- After-hours emergency support
- Post-surgical after-care
- Care for brachycephalic breeds
🏷️Keywords
#caringTeam#clearCommunication#specialistCare#dentalSurgery#orthopaedicSurgery#afterHours#regularUpdates#friendlyStaff#knowledgeableVets#empatheticCare#recommended#reasonablePricing#longWaits#seriousOutcomeConcerns#postSurgeryCare
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Ask your regular vet about the referral process, as one review notes the clinic is referral-based for surgery.
- For urgent or after-hours needs, confirm whether the after-hours emergency service is operating when you call.
- If your pet is having surgery, expect updates, but ask upfront how often the team will phone or message during the day.
- Discuss risks, expected recovery, after-care instructions and costs clearly before admission, especially for complex or emergency cases.
- Arrive with some flexibility in timing, as one owner reported waiting around 30 minutes before their dog was seen.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
15 Jack Conway Avenue, Manukau City Centre, Auckland 2104, New Zealand
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Parking
PB TECH STAFF CAR PARK
235m587 Great South Road, Manukau City Centre, Auckland 2104, New Zealand
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Manukau Veterinary Referral Centre (MVRC) is in Manukau City Centre, Auckland 2104. No train, ferry or light-rail station was found within walking distance, so driving is likely the easiest option, or you can check Google Maps for the nearest bus route. No nearby paid parking lot was found in the supplied search data; street parking is typically available in this suburb, but check local signage before leaving your vehicle.
Manukau Veterinary Referral Centre (MVRC) is open Monday to Friday from 9:00 am to 6:00 pm. No regular Saturday or Sunday opening hours were provided, so call ahead to confirm availability before visiting outside weekday hours.
You can contact Manukau Veterinary Referral Centre (MVRC) by calling (09) 390 0244. You can also visit the clinic website at http://www.vetreferrals.co.nz/ for more information.
To book with Manukau Veterinary Referral Centre (MVRC), call the clinic or ask your regular vet about the referral process. Review information indicates the clinic is referral-based for surgery, so it is sensible to confirm what records, history or referral details are needed before your appointment.
Consultation fees vary by clinic in New Zealand and are not regulated by a government veterinary fee schedule. Call Manukau Veterinary Referral Centre (MVRC) for a current quote, and for surgery or procedures ask for an itemised written estimate before admission. ACC covers human personal injury only and does not cover pets, so owners usually rely on private pet insurance or payment-plan options in general. Because after-hours emergency support is mentioned in the clinic information, ask about after-hours fees as these are typically higher.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash, but you should call ahead to confirm Manukau Veterinary Referral Centre (MVRC)'s current payment options. Some clinics may also support pet-insurance claims or payment plans, but this should be confirmed directly before treatment.
Manukau Veterinary Referral Centre (MVRC) is described as offering after-hours emergency support. For urgent cases, call ahead to confirm whether the after-hours emergency service is operating, how quickly your pet can be seen, and what information you should bring on arrival.
Manukau Veterinary Referral Centre (MVRC) is associated with referral surgery, dental extractions and root canal care, orthopaedic injury repair, post-surgical after-care, after-hours emergency support, and care for brachycephalic breeds. Pet owners often mention specialist surgical capability, dental work and reassuring after-care in reviews.
Map
Clinic Address
15 Jack Conway Avenue, Manukau City Centre, Auckland 2104, New Zealand
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Last updated: 16 July 2026