Franklin Vets - Papakura

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners most consistently praised the warm, kind and professional manner of the vets, nurses and reception team, often saying pets were handled gently and anxious owners were kept at ease. Many reviews describe thorough examinations, clear explanations, good follow-up and strong outcomes after illness, injury, surgery, dental work and complex cases. Long-term clients also highlighted trust, loyalty and confidence in the clinic, with several recommending the team, the VIP plan, and the practice for compassionate end-of-life support.

💬Common Feedback & Suggestions

The reviews are overwhelmingly positive, but a small number raise concerns. A few owners reported difficulty getting urgent or short-notice help, a poor booking experience, or delayed communication after dropping off a sample. Pricing is mixed: several owners found the clinic affordable or good value through the VIP plan, while others described it as pricey or expensive, especially for medicines, prescriptions or a minor nail clip.

🏥Clinic Specialties

  • Urgent injury and illness care
  • Surgery and desexing
  • Dentistry and dental extractions
  • Cat and dog medicine
  • End-of-life care
  • Rabbit and farm animal care

🏷️Keywords

#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#professionalVets#gentleHandling#sameDayAppointments#followUpCare#vipPlan#endOfLifeSupport#surgeryCare#dentalCare#priceConcerns#bookingIssues#cleanClinic#offStreetParking

Overall Ratings

🐾Tips for Pet Owners

  • If your pet needs urgent care, call first and clarify whether they can see unregistered or new clients that day.
  • Ask for a written estimate before procedures, medicines or repeat prescriptions, as pricing feedback is mixed.
  • Consider the VIP plan if your pet needs regular care, senior-pet support or frequent medication pickups.
  • Use online booking where available, but follow up by phone for time-sensitive surgery or desexing bookings.
  • Mention if your pet is nervous, elderly or medically complex; reviews suggest the team responds well with gentle handling and detailed explanations.
📊 **Overall Ratings** - Medical Expertise: 96% satisfied (n=76) - Service Attitude: 96% satisfied (n=128) - Convenience: 85% satisfied (n=20) - Pricing: 67% satisfied (n=15) - Cleanliness: 100% satisfied (n=5) - Recommendability: 96% satisfied (n=46) 👍 **What Pet Owners Praised** Owners most consistently praised the warm, kind and professional manner of the vets, nurses and reception team, often saying pets were handled gently and anxious owners were kept at ease. Many reviews describe thorough examinations, clear explanations, good follow-up and strong outcomes after illness, injury, surgery, dental work and complex cases. Long-term clients also highlighted trust, loyalty and confidence in the clinic, with several recommending the team, the VIP plan, and the practice for compassionate end-of-life support. 💬 **Common Feedback & Suggestions** The reviews are overwhelmingly positive, but a small number raise concerns. A few owners reported difficulty getting urgent or short-notice help, a poor booking experience, or delayed communication after dropping off a sample. Pricing is mixed: several owners found the clinic affordable or good value through the VIP plan, while others described it as pricey or expensive, especially for medicines, prescriptions or a minor nail clip. 🏥 **Clinic Specialties** - Urgent injury and illness care - Surgery and desexing - Dentistry and dental extractions - Cat and dog medicine - End-of-life care - Rabbit and farm animal care 🏷️ **Tags** #compassionateCare #friendlyStaff #clearCommunication #thoroughExams #professionalVets #gentleHandling #sameDayAppointments #followUpCare #vipPlan #endOfLifeSupport #surgeryCare #dentalCare #priceConcerns #bookingIssues #cleanClinic #offStreetParking 🐾 **Tips for Pet Owners** - If your pet needs urgent care, call first and clarify whether they can see unregistered or new clients that day. - Ask for a written estimate before procedures, medicines or repeat prescriptions, as pricing feedback is mixed. - Consider the VIP plan if your pet needs regular care, senior-pet support or frequent medication pickups. - Use online booking where available, but follow up by phone for time-sensitive surgery or desexing bookings. - Mention if your pet is nervous, elderly or medically complex; reviews suggest the team responds well with gentle handling and detailed explanations.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
09 298 6994

Opening Hours

MonTueWedThuFriSatSun
07:30〜18:00
07:30〜19:00
09:00〜17:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

365 Great South Road, Papakura, Auckland 2113, New Zealand

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Parking

Railway Street West Car Park P+R

729m
18 Railway Street West, Papakura, Auckland 2110, New Zealand

Papakura Park and Ride Railway St

741m
20 Railway Street West, Papakura, Auckland 2025, New Zealand

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Franklin Vets - Papakura is in Papakura, Auckland 2113. No train, ferry or light-rail station was found within easy walking distance, so driving is likely to be the simplest option, or you can check Google Maps for the nearest bus route. Street parking is typically available in this suburb; check local signage before leaving your vehicle.

Franklin Vets - Papakura is open Monday, Tuesday and Thursday from 7:30am to 7:00pm, Wednesday and Friday from 7:30am to 6:00pm, and Saturday and Sunday from 9:00am to 5:00pm. Hours can change on public holidays, so call ahead to confirm before travelling.

You can contact Franklin Vets - Papakura by calling (09) 298 6994 or visiting the clinic website at https://www.franklinvets.co.nz/about/our-clinics/papakura. Use the phone for urgent questions, short-notice appointments or time-sensitive follow-up.

You can book an appointment with Franklin Vets - Papakura through the clinic website where available, or call to enquire. For urgent illness, injury, surgery or desexing bookings, call first so the team can advise whether your pet can be seen that day.

Veterinary consultation fees in New Zealand vary by clinic and are not regulated by a government fee schedule. Call Franklin Vets - Papakura for a current quote, and ask for an itemised written estimate before procedures, medicines, dental work or repeat prescriptions. ACC covers human personal injury only and does not cover pets, so owners usually rely on private pet insurance or general payment-plan options where available.

Most New Zealand vet clinics commonly accept EFTPOS, Visa / Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay / Google Pay, and cash, but call ahead to confirm what Franklin Vets - Papakura currently accepts. Some clinics may also support pet-insurance claims or payment-plan options, so ask before your appointment if this matters for your visit.

Franklin Vets - Papakura is reviewed for urgent injury and illness care, and some owners mention same-day appointments. If your pet is seriously unwell or injured, call to enquire before travelling so the clinic can confirm availability and advise the right next step; after-hours or emergency fees are typically higher where after-hours care applies.

Franklin Vets - Papakura is associated with cat and dog medicine, urgent injury and illness care, surgery and desexing, dentistry and dental extractions, end-of-life care, and rabbit and farm animal care. For a specific procedure or species, call ahead to confirm the service, appointment type and likely estimate.

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Last updated: 16 July 2026